Log-in Issues

If you are having trouble logging in to Star Wars™: The Old Republic™, or to our website here at www.swtor.com, please be aware that since April 2nd, 2013 we no longer accept the use of your email address as part of the log-in process.
Instead of your registered email address, please use your Account Display Name in combination with your password (and your security key, if you have one) to access your account.
If you are logging in from a new location, you may be asked to enter a One-time Password which will be sent to your registered email address in order to complete your log-in. Please check your email for this code and enter it exactly as it appears in the email to complete the log-in process. 
If you need assistance locating your display name, or if you would like to learn more about the new self-service options for managing your Security Key, please read through our FAQs below:
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