Customer Service

Welcome to Star Wars™: The Old Republic™ Customer Service!

Our Customer Service droids are committed to assisting with any concerns or questions you may have. Many of the most common inquiries we receive are documented within our Help Center, which is available to you through the Search function below. Enter one or more keywords indicating the nature of your issue within the field provided to see if a suitable solution is available. If you still require assistance, please contact us directly.

Contact customer service

Complete this form to submit issues, questions or concerns to BioWare Customer Service about Star Wars™: The Old Republic™. To help us address your issue as quickly as possible, please enter information into all fields including your name, a valid email address, an appropriate category and a detailed description.

Your Name:
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Contact Us In-Game

If you require assistance with an issue inside the game, you can create an in-game ticket by clicking on the "Customer Service Help Request" Main Menu option (or by pressing "Ctrl + /") and following the instructions on the "Request Help" tab.

Contact Us By Phone

For help with account issues, technical support, or if you require further assistance with Star Wars™: The Old Republic™, you can contact us via the following toll-free phone numbers:

  • USA, Canada: 1-855-GO-SWTOR (1-855-467-9867)
  • UK, Germany, France: 00800 0246 9273 (008000 BIOWARE)
  • Australia, New Zealand, Hong Kong and Singapore: +800 0246 9273 (+8000 BIOWARE)

For calls originating from countries not listed above, please call the following number: +442035642555 * using a landline or mobile phone, or 1-855-GO-SWTOR (1-855-467-9867) using your VoIP service (such as Skype, Viber, Google Voice etc.).

* Please replace the + in front with the international call prefix in your country! Please note that you may be charged by your provider for making an international phone call, and charges may be based on the country from which you place the call. Customer support will be provided in English, French, and German only.

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