CUSTOMER SERVICE

BioWare Customer Service

Welcome to Bioware Customer Service for Star Wars™: The Old Republic™
Our Customer Service droids are programmed and ready to assist 24 hours a day, 7 days a week. If you have been unable to find an answer to your inquiry through our Help Center, please contact us directly using one of the options listed below.

Contact customer service

For help with account issues, technical support, or if you require further assistance with Star Wars™: The Old Republic™, you can contact us via the following toll-free* phone numbers:

  • USA: 1-855-GO-SWTOR (1-855-467-9867)
  • UK, Germany, France: 00800 0246 9273 (008000 BIOWARE)
For calls originating from countries not listed above, please call the following number: +442035642555 **

* Please note: Calls made from landlines are toll-free, while those made from mobile devices may be subject to charges from your provider.

**Please replace the ‘+’at the beginning of the number with the international call prefix for your country (for example, the prefix for European Union countries is ‘00’, so the number to call would be 0044 2035642555.) If you are unsure of the international call prefix for the country you are calling from, we recommend contacting your telecommunications service provider. Please note that you may be charged by your provider for making an international phone call, and charges may be based on the country from which you place the call.

Customer support will be provided in English, French, and German only.

Contact Us In-Game

If you require assistance with an issue inside the game, you can create an in-game ticket by clicking on the "Customer Service Help Request" Main Menu option (or by pressing "Ctrl + /") and following the instructions on the "Request Help" tab.

Contact Us By Email

Complete this form to submit issues, questions or concerns to BioWare Customer Service about Star Wars™: The Old Republic™. To help us address your issue as quickly as possible, please enter information into all fields including your name, a valid email address, an appropriate category and a detailed description.

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