Welcome to Star Wars™: The Old Republic™ Customer Service!
Our Customer Service droids are committed to assisting with any concerns or questions you may have. Many of the most common inquiries we receive are answered in our Help Center which is available to you both here and in-game. To search for information in the Help Center, type some keywords related to your issue into the box below, and hit “SEARCH” to see all related Help Center articles.
If you've tried searching the Help Center and you still require assistance, please contact us.
Contact Us In-Game
If you're a subscriber and you require assistance with an issue inside the game, you can create an in-game ticket by clicking on the "Customer Service Help Request" Main Menu option (or by pressing "Ctrl + /") and following the instructions on the "Request Help" tab.
Contact Us By Phone
If you need assistance with your account, encounter a problem while making a payment, or are unable to log in to the game the best course of action is to contact our Customer Service team over the phone. You can contact our team for the price of a local call by calling the numbers listed below:
- USA: 1-(855)-345-2186
- UK: (0203) 0141 826
- Germany: (0221) 8282 9212 (Phone support available from 09.00 CET - 21.00 CET)
- France: (048) 168 1051 (Phone support available from 09.00 CET - 21.00 CET)
Please note: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider. If you're calling from a country that is not listed above, please see this FAQ: www.swtor.com/support/helpcenter/5200 for more information about contacting our Customer Service team.