Developer Blogs

12.04.2012

The Importance of Player Feedback with the New Free-to-Play Option

 

Hi everyone,

On November 15th we launched one of the biggest initiatives in our game since we opened the doors back in December of last year. Our new Free-to-Play option has allowed for many brand new and returning players to check out the changes that we’ve made to the game over the past year.

One of the most important things to us is to hear player feedback on their game experience. Our community team truly has an ear to the ground with community concerns and discussions and we often make changes based on player feedback.

When Game Update 1.5 hit Public Test Server (PTS), we listened to your concerns and we increased Quickbars from one to two for Free-to-Play Players, increased Warzones from three to five per week, and reduced the temporary bind on Cartel Market items.

We want you to know that this is an ongoing dialogue.

Recently, we’ve seen your feedback on some of the other aspects of our Free-to-Play option and once again, we are working to improve the experience for all of our players.

Starting today, Preferred Status Players will see an increase to their default Quickbars from two (2) to four (4). If you’ve already purchased additional Quickbars, don’t worry: we will be refunding your Cartel Coins for any Quickbar-related purchase.

Additionally, in an upcoming patch (no exact date yet, but players won’t have to wait long), Preferred Status Players will be given four (4) additional character slots, which means that they will have a total of six character slots. As always, Free-to-Play Players can reach Preferred Status simply by purchasing anything from our online store or purchasing a physical copy of the game.

Last but not least, I wanted to share the news that the 50 character limit on Global Active Characters for Subscribers will be removed and increased substantially in the same, aforementioned patch. If you wanted to, you can truly create your own army of Troopers or a legion of Sith Warriors.

Your feedback is critical to the success of TOR, and of special interest to us. Please, keep posting on the forums, Twitter, Facebook, and Reddit.

Even if we can’t respond to every post, know that we’re listening and looking to enhance The Old Republic gameplay experience based on player feedback.

Thank you for reading,

Jeff Hickman
Executive Producer