Kogull_x Posted December 11, 2019 Share Posted December 11, 2019 (edited) About 4 hours ago I had 300+ cartel coins, now they are all suddently vanished showing ZERO. Same thing happens to others too. When I click "Add Cartel Coins" I get a message "An error occured while processing your request. Please try again later. Error code 10" https://i.imgur.com/TBHIKYR.png Edited December 11, 2019 by Kogull_x Link to comment Share on other sites More sharing options...
Estelindis Posted December 12, 2019 Share Posted December 12, 2019 Many others are reporting this issue. Balance is only zero in-game; correct balance is shown in our accounts. Hopefully this will be fixed soon. Link to comment Share on other sites More sharing options...
OwenBrooks Posted December 12, 2019 Share Posted December 12, 2019 This is a known issue EU has a display issue with Cartel Coins. Coins are still there (as seen in the website). Studio is investigating Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted December 12, 2019 Dev Post Share Posted December 12, 2019 Hey all, Just confirming the team is aware of the issue. Your coins are safe, don't worry. This issue only is only affecting EU servers. I will provide updates as I have them. -eric Link to comment Share on other sites More sharing options...
Lydia-Ty-Goor Posted December 12, 2019 Share Posted December 12, 2019 Hey all, Just confirming the team is aware of the issue. Your coins are safe, don't worry. This issue only is only affecting EU servers. I will provide updates as I have them. -eric Thanks for replay But i ask myself why is there so many problems on EU servers. Many players on TH are üpset. This is a frustrate situation for all. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted December 12, 2019 Dev Post Share Posted December 12, 2019 Hey folks, We are recovering from the issue. You should be able to see your coin currency and purchase normally again. The team is continuing to monitor, let us know of any further issues. -eric Link to comment Share on other sites More sharing options...
Exar_Bane Posted December 12, 2019 Share Posted December 12, 2019 The problema is at this time in Portugal 01.21 am i cheked my in game cartel coins and i missed 1200 cartel coins, went here to my account and i see 4 movements on my account that i didn´t made. How can i spend thsoe coins if we couldn´t acess the in game cartel market to spend coins. I tried to recover my account and although the layers of security no one could recover my account because google killed my e-mail, because of na e-mail and now while you don´t see your cartel coins , when they get back in screen you see less 1200 cartel coins?? How is this possible? Link to comment Share on other sites More sharing options...
Almasy_Seifer Posted December 12, 2019 Share Posted December 12, 2019 Hey folks, We are recovering from the issue. You should be able to see your coin currency and purchase normally again. The team is continuing to monitor, let us know of any further issues. -eric Thanks a lot for replying, update and quick fix as i said in other topics as of now i can see my coins in game, purchase is working and no loss but that's for me. Hope everyone is allright, back to the game Thanks again ! Link to comment Share on other sites More sharing options...
Recommended Posts