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Mail Delay - please remove mail send delay for in guild communication

STAR WARS: The Old Republic > English > General Discussion > Suggestion Box
Mail Delay - please remove mail send delay for in guild communication

lorddjole's Avatar


lorddjole
02.04.2021 , 01:00 PM | #1
Good day to everyone . . .
For a long time now this has been mentioned here and there in different posts. Mostly by GMs of guild that do lot of giveaways, lottery or send out rewards for CQ done.
Our guild, Ancient Dark Guardians, does close to daily discord giveaways for items in game. We always mail them after people win them on discord.
However given the size of the giveaways sometimes (5 x Armor sets, 5 x Mounts, 10x crystals etc etc) it takes a lot of time and effort to send them all cus of mail delay in game.
I understand this is in place as protection from spam mails (which we still get anyways from credits sellers).

I am kindly asking to think on this and remove delay on sending mails to guild members.
It will speed up process of sending rewards and will make Officers and GMs spend less time mailing them due to delay mechanic.
Given that delay will be only removed for in guild communication people should still be protected from credits sellers spam via mail .
Pls consider this and all who have some thoughts and ideas feel free to share and say part on this matter.

With Respect,
Sid
Siddiouse AKA Sid
Guildmaster of Ancient Dark Guardians

UlaVii's Avatar


UlaVii
02.04.2021 , 01:10 PM | #2
Yes, would be ace if the mail delay was removed when mailing guild members.

For those that don't know the problem, you can send the first 3 mails back to back with no delay but after the third mail there is a 1 minute delay in between each. This sucks when you have to send out 50+ mails as something you should be able to do in few minutes ends up taking almost an hour. Not fun when you regularly mail out prizes to guild members.

If the concern is that it can be used by people in the guild to spam others then it could be added as a rank permission tickbox similar to the Guild Mail option.

Fluffometer's Avatar


Fluffometer
02.04.2021 , 04:40 PM | #3
Yep, anything that cuts down on admin time has to be good

VbrbvfeC's Avatar


VbrbvfeC
02.04.2021 , 06:01 PM | #4
Agreed. Many of us enjoy doing giveaways as a means of facilitating member participation and getting more of our members involved with guild events. With the delay in place, it takes awhile for us to mail rewards to the winners of the giveaway. It's one thing if we are able to just trade to the winner but, if we have to mail it, that delay is a nightmare at times.

Kriandra
GM, Jedi Dominion.

lorddjole's Avatar


lorddjole
02.07.2021 , 11:37 AM | #5
Yes indeed. Anything that can help us cut down admin time for guilds is good thing.

If there is still fear of abuse it can be added as setting per rank like for Guild Mail ability that can be assigned to certain rank.
Siddiouse AKA Sid
Guildmaster of Ancient Dark Guardians

DarkTergon's Avatar


DarkTergon
02.07.2021 , 01:20 PM | #6
Quote: Originally Posted by lorddjole View Post
Yes indeed. Anything that can help us cut down admin time for guilds is good thing.

If there is still fear of abuse it can be added as setting per rank like for Guild Mail ability that can be assigned to certain rank.
unfortunately no matter what they do, there'll be guild leaders who abuse it. So no matter what system they put in, they need to make sure that reports on abuse are taken seriously. Unfortunately the mass mail system was abused by GL's, one I've seen personally, others I've heard about, but all reports on it were ignored

UlaVii's Avatar


UlaVii
02.08.2021 , 12:40 PM | #7
They added Guild Mail which as you said; some guild leaders do use to spam their members but they do have options:

  • Read the mail and delete.
  • Delete the mail without reading.
  • Speak to the guild leader and point out how frustrating all their Guild Mail spam is.
  • Add GM to /ignore as that prevents their mails reaching you.
  • Report GM for spam.
  • /gquit as the GM refuses to stop spamming you.

Personally I think Guild Mail is big no-no for most guilds. We've never used it in our guild. Maybe if it only mailed characters with the primary star it would be useful for weekly/monthly in-game events notifications or mini newsletters but since it mails every single character in guild it feels abusive. We have people with 5-20 characters in guild so no way we want them to have to be spammed with the same thing so many times.

Since they already added Guild Mail it means the fear of abuse for removing the mail delay is moot. It should be added as a rank permission like Guild Mail so the potential for abuse is greatly reduced.

Removing the delay would be a huge help for people who regularly send out prizes. 30 prizes should take a few minutes with a copy and paste message but instead it's almost 30 minutes. 50 prizes is close to an hour. It's not like you can enjoy the game or do anything else. You're just stood next to a mail box swearing about the delay

lorddjole's Avatar


lorddjole
02.08.2021 , 01:03 PM | #8
Update:
Giveaways done today on our discord had 13 winners.
Took me about 25 mins to mail them
then repairs for my team
10 people took 20 mins
share profits from mats on raids to 10 people from team - 15 mins
Total of 60 mins = one hour time

Without mail delay this would take 10 to 15 mins tops ! Its tiering to do this task at hand
given that rest of mailing for other teams is done by team leads so imagine if one person would have to deal with all of it with mail delay
Siddiouse AKA Sid
Guildmaster of Ancient Dark Guardians

DarkTergon's Avatar


DarkTergon
02.08.2021 , 01:04 PM | #9
Quote: Originally Posted by UlaVii View Post
[*] Report GM for spam.
I did ( so did others), and guess what, CS did sweet ** about it, the guild leader continually spammed her ref link. In the end, a few of us left, she kept her core of cronies. Because CS wouldn't do their job, and stop it, our investment in that guild was wasted, time, money, etc.

I'm not saying don't get rid of the timer , as I know there are far more decent GM's then there are <redacted> , but it's a cautionary tale, and I'd hope CS would police it better, so it wouldn't get abused. It is a good idea for bigger guilds, but it could open up a can of worms.

lorddjole's Avatar


lorddjole
02.08.2021 , 01:12 PM | #10
mail Delay Timer removal Wont Affect GMs that spam imo ... cus Guild Mail is "better" tool for spamming guild members then sending in game mails to every member by their name. In fact they should apply Mail Delay on Guild Wide Mail to stop spam, like one mail per day or 3 mails per week or smth similar to that .

Removing Mail Delay wont make much change if u take spam in consideration from guild masters .
Siddiouse AKA Sid
Guildmaster of Ancient Dark Guardians