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Known In-Game Issues: Updated September 4th, 2014

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Known In-Game Issues: Updated September 4th, 2014
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AmberGreen's Avatar

04.12.2012 , 11:00 AM | #1 Click here to go to the next staff post in this thread. Next  
Hello everyone! We appreciate you joining us to play Star Wars™: The Old Republic™, and we hope you enjoy the game. As MMORPGs are large and complex projects, inevitably we do discover issues that may affect gameplay. We're working constantly to fix anything that will affect the player experience, but for now this is our current list of high priority in-game known issues. Please note that this is not intended to be a comprehensive list of all bugs that the developers are working on. Also, we encourage you to report any issues that you do not see on this list via the in-game /bug feature.

We have made a change to the formatting of the Known Issues, which you can read about here.

  • A number of Achievements do not grant as intended.
  • A number of Codex entries do not grant as intended.
  • Nar Shaddaa Nightlife Achievements may be missing for some players.
  • Robes clip through vehicles and creature mounts.
  • Personal and Guild Conquest Rewards are not granting if the related Mission is present in the player's Mission Log. Workaround: Abandon the Personal Conquest Mission prior to reaching the Conquest Point cap, and drop the Guild Conquest Mission prior to the end of the Conquest Event.
Galactic Starfighter
  • When in Galactic Starfighter, all audio can completely turn off if you’re running the game on Windows XP.
Missions + NPCs
  • Vector and Lord Scourge appear to be wearing clothes when their gear is removed, and his skin doesn't appear correctly when wearing revealing gear.
Amber Green | Live Services Specialist
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AmberGreen's Avatar

12.04.2012 , 03:35 PM | #2 Click here to go to the next staff post in this thread. Next  
We are pleased you use this thread as a resource! Please keep in mind that every bug that we know about will not make it to this list. There are a few reasons why we may not put something on the list right away, even when we know about it:

1. Exploits. Even if we are aware of an exploit, we may exclude them from the list because we do not want players abusing these bugs before we are able to fix them.

2. Bugs we are actively investigating but don't have a definitive "who, what, when, where, why" for. Often, these types of issues will have their own thread or post where we are gathering information. Sometimes we know a bug is happening, but our first step is to acknowledge the bug in a separate thread and ask for more details to gather more information on the bug for the developers. Once we know enough to confidently say what the issue actually is, then it will be added to the Known Issues list if it doesn’t fall into one of the other categories.

3. Performance issues. Since we are continuously collecting data from players about anything performance related, these types of issues will generally have their own thread in the Customer Support forums where we can ask players to post logs, dxdiags, etc, to help the developers.

4. It doesn’t affect gameplay enough, and the list needs to be kept to a reasonable size. Generally, this will include bugs with art (floating rock!), typos, voice overs, sound effects, and other small things. However, there will always be exceptions to this, especially when the bug is related to combat.

Hopefully this helps you understand how we decide what goes on the Known Issues.
Amber Green | Live Services Specialist
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Naugor's Avatar

12.05.2014 , 08:04 AM | #3 This is the last staff post in this thread.  
Note: We are maintaining a separate active Known Issues list for everything related to 3.0 in this thread on the Bug Report forums: 3.0 Known Issues - Updated 12/4
Naugor | BioWare Customer Service - Forum Support | Find help for all EA Games at Answers HQ.