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Poor Customer Service/Treatment

Kill_Kayt's Avatar


Kill_Kayt
12.15.2011 , 08:35 PM | #1
You have a complaint. They shut down all your complaints and tell you that you can only discuss you complaint in a certain thread which is not about your complaint. So now your complaint is derailing another complaint topic which is technically against forums rules.

What you asking is like I go to a restaurant and felt like there was not enough non-smoking seats. So you tell me to go talk to the the cooks about why the food is taking to long to cook. Thats not my complaint!
Close the world.txen eht nepO
CE VIP via Walmart.com - 11/11/11 Beta

Trineda's Avatar


Trineda
12.15.2011 , 08:38 PM | #2
Hello everyone,

We always appreciate feedback and questions regarding moderation - it helps us know where we can improve and what we're already doing right. We want the forums to be a constructive and safe place for all of our community to participate in and your feedback is crucial to that.

We're going to close the thread now, but we highly encourage you to send us an email with your questions, concerns and comments regarding moderation and moderation policy. Our email address is: bwacommunitysupport@bioware.com