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One time password madness

First BioWare Post First BioWare Post

StarKlabush's Avatar

09.06.2014 , 08:45 PM | #1001
Anyone else didn't received their OTPs?! Because I certainly not.

IAmTheDL's Avatar

11.08.2014 , 06:01 PM | #1002
Still happening after one year. I had to input it four times. Annoying really.
Jedi Covenant~
Aurrewac (Sith Sorcerer)
Phantomz (Jedi Sentinel)
Guild: Blood Of The Sith

Carmikaze's Avatar

03.26.2015 , 10:10 AM | #1003
Just subscribed last night, and while playing, my game froze, so I had to restart my PC. When I tried to access the game again, I got a message saying that I was attempting to log in from a new device and needed to enter a one-time password. Okay, cool.

Not so.

The password hasn't been sent and I've been trying to fix it for a whole day. I cannot access my account to change emails (I can make posts as I hadn't logged out of my account, but that's about it) I even phoned support, despite having to make an international call, and sent them an email with the ticket number and my ID. Figured I should make a post as it seems as though support does not fix problems in a very timely fashion and while my game is inaccessible, my subscription time is a-wasting and this saddens me. I am saddened. Saddened, I say!

Carmikaze's Avatar

03.26.2015 , 11:08 AM | #1004
Never mind. The issue was resolved and the support team was extremely helpful. Now the gaming can ensue!

Sternus's Avatar

04.05.2015 , 05:18 PM | #1005
One time password needs to go away.

smapfa's Avatar

07.15.2015 , 11:11 AM | #1006
Account canceld - I will no longer pay for one time passwords....