JediKalamarti Posted November 21, 2020 Share Posted November 21, 2020 I got off work tonight and was going to play before bed. I launched the game and it would go to the loading screen. Then crash. I ran Diagnostic and fix launcher exe. Once I did that it decided to launch and go to the log error everyone has been having issues with. Now I am sad and frustrated lol. I hope it is up and running soon, If not maybe do a clean reinstall of the game. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 21, 2020 Share Posted November 21, 2020 (edited) I ran Diagnostic and fix launcher exe.. fixlauncher has not been a viable step for a very long time , run the repair utility at https://answers.ea.com/t5/Troubleshooting-Guides-Info/GUIDE-Launcher-Troubleshooting/m-p/4805820#2 and step through https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-Game-failing-to-launch-on-Clicking-Play/td-p/4809830/jump-to/first-unread-message if it persists make a post in the technical issues forum and provide a dxdiag https://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-the-old-republic-en latest cause of game crash for an updated win 10 system has been found to be caused by the citrix entryprotect inject service if people have a similar setup https://answers.ea.com/t5/Technical-Issues/Game-Update-6-1-4c-does-not-load-game/m-p/9761062#M65995 Edited November 21, 2020 by OwenBrooks Link to comment Share on other sites More sharing options...
catbugblood Posted November 21, 2020 Share Posted November 21, 2020 Hi folks, Here are two workarounds that should help players on Windows 7 who encounter the C1/C7 error. Workaround 1: disable desktop composition in the compatibility settingsWorkaround 2: Start swtor.exe and launcher.exe as admin w/ compatibility for XP SP3 Please, let us know if those workarounds helped you. Tried both of these, neither worked. When I press "Play" the launcher closes, and then nothing. The game does not open. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 22, 2020 Share Posted November 22, 2020 Tried both of these, neither worked. When I press "Play" the launcher closes, and then nothing. The game does not open. try compat mode of win 7 instead of xp sp3 Link to comment Share on other sites More sharing options...
Martin_Sal Posted November 22, 2020 Share Posted November 22, 2020 Hi folks, Here are two workarounds that should help players on Windows 7 who encounter the C1/C7 error. Workaround 1: disable desktop composition in the compatibility settingsWorkaround 2: Start swtor.exe and launcher.exe as admin w/ compatibility for XP SP3 Please, let us know if those workarounds helped you. I use windows 7. These solutions didn't work for me. However, in Solution 1, when I tried checking "disable visual themes" instead of checking "disable desktop composition", that seemingly fixed the problem. The game starts now. Link to comment Share on other sites More sharing options...
JaitsuPatrol Posted November 22, 2020 Share Posted November 22, 2020 I use windows 7. These solutions didn't work for me. However, in Solution 1, when I tried checking "disable visual themes" instead of checking "disable desktop composition", that seemingly fixed the problem. The game starts now. I've been trying to get the game to work for two days now and this solution fixed it for me; thank you for posting it! Link to comment Share on other sites More sharing options...
Aenie Posted November 24, 2020 Share Posted November 24, 2020 Still no news about that problem? Link to comment Share on other sites More sharing options...
Starglin Posted November 28, 2020 Share Posted November 28, 2020 I've got Windows 10. I've tried all of the work-arounds and fixes I could find and it still won't launch. After I press Play, the launcher disappears and in the Task Manager the game appears for a half a second, says [suspended] then vanishes without ever opening long enough to even make my screen flicker or go black or anything. It's as though I never pressed play at all. Any updates on the issue would be appreciated. Link to comment Share on other sites More sharing options...
Sleeperzz Posted November 28, 2020 Share Posted November 28, 2020 What is Your graphics card setup. Setup it up for the standard minimal setting. The workarounds point to a graphcis problem since this problem happens on WIN 7 and Win 10. I've got Windows 10. I've tried all of the work-arounds and fixes I could find and it still won't launch. After I press Play, the launcher disappears and in the Task Manager the game appears for a half a second, says [suspended] then vanishes without ever opening long enough to even make my screen flicker or go black or anything. It's as though I never pressed play at all. Any updates on the issue would be appreciated. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 29, 2020 Share Posted November 29, 2020 (edited) Most have been resolved Those affected on win 10 have been mostly found to be running an old version of windows (17134/1803) make a post in the technical issues forum if need https://answers.ea.com/t5/Technical-Issues/bd-p/star-wars-the-old-republic-en few examples for win 10 solved case was antivirus https://answers.ea.com/t5/Technical-Issues/Launcher-doesn-t-start-game/m-p/9785170#M66293 solved case was citrix service https://answers.ea.com/t5/Technical-Issues/Game-Update-6-1-4c-does-not-load-game/td-p/9695517/page/2 solved case was old win 10 version - https://answers.ea.com/t5/Technical-Issues/Okay-now-im-very-frustrated/td-p/9770986 Edited November 29, 2020 by OwenBrooks Link to comment Share on other sites More sharing options...
Starglin Posted November 29, 2020 Share Posted November 29, 2020 Apparently I'm running 1803 even though the "search for update" says I'm up to date. I suspect it is lying. Working the problem now. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 29, 2020 Share Posted November 29, 2020 Apparently I'm running 1803 even though the "search for update" says I'm up to date. I suspect it is lying. Working the problem now. You should be good to play after updating windows Link to comment Share on other sites More sharing options...
jimmorrisson Posted December 2, 2020 Share Posted December 2, 2020 (edited) I have been sufferring from this issue for the past 4 or 5 days. After trying the usual solution which consists of deleting the installation folder's Bit Raider subfolder then restarting I came across another solution which involved following steps: 1. Control Panel 2. Programs -> Uninstall a program 3. Select: either "Uninstall" or "Change" then choose "Repair" for: - Microsoft Visual C++ 2015-2019 Redistributable (x64) - Microsoft Visual C++ 2015-2019 Redistributable (x86) 4. Restart UPDATE: After closing the game now the launcher is back to not launching again "Unable to connect with with eternal UI. Exiting..." Edited December 2, 2020 by jimmorrisson Link to comment Share on other sites More sharing options...
OwenBrooks Posted December 2, 2020 Share Posted December 2, 2020 I have been sufferring from this issue for the past 4 or 5 days. UPDATE: After closing the game now the launcher is back to not launching again "Unable to connect with with eternal UI. Exiting..." install as non streaming or via steam https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-How-to-Switch-to-Non-Streaming-Launcher/td-p/4867417/jump-to/first-unread-message Link to comment Share on other sites More sharing options...
jimmorrisson Posted December 2, 2020 Share Posted December 2, 2020 install as non streaming or via steam https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-How-to-Switch-to-Non-Streaming-Launcher/td-p/4867417/jump-to/first-unread-message I was about to install Steam however after getting up this morning with my windows machine still on, the launcher finally worked. Before launching I cleared out all my system's cache files: 1. Used CCleaner to clean temporary and deleted files and registry 2. Used "Disk Clean" -> "Cleanup System Files" 3. Manually deleted C:\Windows\Prefetch and C:\Windows\SoftwareDistribution directories So l am inclined to believe that one or more of the following fixes the perennial launcher not launching issues: 1. Usual solution a) Delete C:\Installation Directory\SWTOR\ 's /Bitraider/ folder b) Delete file "DiskCacheArena" located in C:\Installation Directory\SWTOR\swtor\ 2) Uninstall\Reinstall\Repair "Microsoft Visual C++ 2015-2019 Redistributable" via Control Panel's "Uninstall or change" 3) Clean out system cache files. Link to comment Share on other sites More sharing options...
Syart Posted December 6, 2020 Share Posted December 6, 2020 1. Usual solution a) Delete C:\Installation Directory\SWTOR\ 's /Bitraider/ folder b) Delete file "DiskCacheArena" located in C:\Installation Directory\SWTOR\swtor\ 2) Uninstall\Reinstall\Repair "Microsoft Visual C++ 2015-2019 Redistributable" via Control Panel's "Uninstall or change" 3) Clean out system cache files. This worked for me, thank you Link to comment Share on other sites More sharing options...
onnefalt Posted December 6, 2020 Share Posted December 6, 2020 I downloaded the game today through Steam and had the same problem. It did not start. Then I validated the files and that did the trick for me. Link to comment Share on other sites More sharing options...
LordGunjen Posted December 7, 2020 Share Posted December 7, 2020 BINGO ******* BINGO ******** BINGO*******!!!!!!!!!!!!!!!!! :D:D:D:D:D:D I use windows 7. These solutions didn't work for me. However, in Solution 1, when I tried checking "disable visual themes" instead of checking "disable desktop composition", that seemingly fixed the problem. The game starts now. THIS WORKED FOR ME!!!!! DISABLE DESKTOP COMPOSITION FOR WINDOWS 7 USERS! WORKS! WORKS! Link to comment Share on other sites More sharing options...
jimmorrisson Posted December 9, 2020 Share Posted December 9, 2020 Despite everything I tried about I ended up deleting then disabling Bitraider which worked after taking 24 hours to redownload the game. Link to comment Share on other sites More sharing options...
LordMilitus Posted March 14, 2021 Share Posted March 14, 2021 (edited) My wife is having this issue after we played like two days ago. I really don't understand how this hasn't been resolved yet. Her laptop is pretty good, well able to run the game at the highest performance and we're using Steam, so the Bitraider stuff won't help. Edit: It's error code c7 Edit2: Validating did it. Edited March 14, 2021 by LordMilitus Fixed Link to comment Share on other sites More sharing options...
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