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Early Access 'Waves' - Updating Here

STAR WARS: The Old Republic > English > General Discussion
Early Access 'Waves' - Updating Here

Hexxe's Avatar

12.13.2011 , 06:11 AM | #21
I entered my code on July 22nd and no invite yet. Just FYI for you guys. Im not mad just patiently waiting.

romoen's Avatar

12.13.2011 , 06:11 AM | #22
Quote: Originally Posted by Kenavalon View Post
Wow, math fail. You have all the info right there, but you still can't figure it out? The Digital Deluxe edition is $79.99. You have $5 + $74.99. That equals $79.99. You did not pay an "additional" fee. It's the total "fee" broken down into 2 parts.

I think we need to locate that facepalm emote still....
Thank you for your service.

ghost in the storm
aurora black, empire

Orodeth's Avatar

12.13.2011 , 06:11 AM | #23
Im TRULY dissapointed, and is for a certain reason and is that in this same thread they said "We're granting access based solely on when people's pre-orders were redeemed" and why did they say so if it isnt true? I know people who redeemed their codes on DECEMBER and they are playing, how is that they are playing while I redeemed my code on July 28th and I cant?
Lots of you will say that is reasonable because the amount of people, and blablabla but the thing is I was told one thing and it wasnt true, thats why im dissapointed... nothing else.

Im almost sure I wont get to play today and I am also sorry for the staff of this game, they did and AMAZING job that for me and Im sure for other people is beginning a bit ugly.

Zamfire's Avatar

12.13.2011 , 06:12 AM | #24
Quote: Originally Posted by Mungo View Post
How about you shut up. I spent 129 for a CE box and EGA. I don't care if its 5 days or 20 days EGA but it should be from the day the servers open which is today.
Cry me a river!

We all spent money, why is yours any more special?

Its not! So how about you shut up and wait like everyone else has too.

lenoid's Avatar

12.13.2011 , 06:13 AM | #25
Quote: Originally Posted by vilsevalle View Post
worst launch ever, invite more ppl bioware....
It's not launch yet. That's in a week.

knightgames's Avatar

12.13.2011 , 06:13 AM | #26
Let's be honest. the only reason most of us want into the game right now, on a work day, is to try and get the names we want. Sure playing it will be fun. But to have the name of our choosing. That's what we are all really pissed about.

Hazlia's Avatar

12.13.2011 , 06:13 AM | #27
Quote: Originally Posted by haPi View Post
My uncles. sisters, brothers friend preordered the game yesterday and hes already in!
It smells like trolling.
May the dark side of the force be with you!

Scosciss's Avatar

12.13.2011 , 06:13 AM | #28
Code input 7/26

No EA.

TerrorHenkie's Avatar

12.13.2011 , 06:14 AM | #29
To All that are complaining!!!!!

Youre just sad ... be glad they even made a change by starting on the 13th with giving acces.
instead they could also do this from the 15th .

they didnt promise to give you a early acces .. they gave you a change to get it ....... or be selected for the early acces

so with this i conclude youre just jalous some people all ready started and maybe they will be one that are done as first .. so what ...... isnt a game about having fun ???

oooeeh dont get me wrong iam ready to start my early acces (if i get it ) to unleash my fury upon all you jedi scum :P

may the force be with you (but not as much as with me )
Terror Henkie

freakuancy's Avatar

12.13.2011 , 06:14 AM | #30
Okay, so I've admittedly become a little incensed and as a result inflammatory in some of my attempts to try and shed a little light on this situation. Do I work for Bioware? No, and as such you shouldn't take any of this as gospel. But I am a relatively intelligent human being who does work in the IT industry and has for many years, and as such am capable of some informed conjecture that many of you might find illuminating.

I fully expect a large portion of the current complainers to dismiss this out of hand, but that's okay. Somebody will read this and go "Oh, that makes sense". That person will make this post a success.

The first point, and to me the most obvious, is that nobody should feel entitled to get into early access today. Why? Because it wasn't promised to you.

The marketing for Early Access clearly stated that you would be guaranteed "Up to five days" of early access. That's not "guaranteed five days earlier than everyone else", it's "guaranteed a chance to play early, possibly as early as five days before launch". It's much akin to when you hear an advertisement on television or the radio for a sale, and they say "up to 15% off selected items". You don't then walk into the store, pick out something marked down by 5% and then complain that they advertised falsely, do you? Of course not. Everybody understands the concept of "up to".

Please note that the advertising was always worded this way, it hasn't changed, and anybody who tells you different is trying to justify their anger and/or trolling you.

Furthermore...we're seven days away from launch, not five days. Things went so well during the beta weekends that Bioware felt it was safe to move up the Early Access start date by two days. That's an extra possible two days of early play...this is a Very Good Deal and you're punishing Bioware by raising such a fuss about it.

Moving on.

Many people are incensed that Bioware is trickling people onto the servers, as opposed to just throwing the doors open and allowing everyone who pre-ordered to simply jump online. Many of you are stating that Biowares infrastructure should already be in place and tested, that if they're afraid of letting everyone on at the same time for Early Access, then its a dire portent of things to come on launch day.

There's a few things you need to understand about this. Firstly, it is highly unlikely that Bioware will see more new purchases on launch day than pre-orders. Remember, most of those who have been chomping at the bit for this game pre-ordered, either for Early Access or simply to make sure to secure their copies in case their local retailer becomes sold out. There are six months worth of pre-order customers that they need to allow into Early Access. Thats a lot of people. I don't remember the actual number but it's huge, well beyond what they will see on their very first day of regular box sale. The majority of the launch frenzy will be spread out over the coming weeks, especially with Christmas looming so near.

Try and understand, that even with all of the stress-testing that Bioware did during the beta, they really have no way of knowing how well their live-production servers are going to handle all of these users. Or the new client; remember, this is a new client that was just made available for pre-download a week ago. And it's really not even the servers, more so their own network infrastructure, that they are likely worried about. Trickling 600,000 people onto a network is a big deal. Routers and switches burn out, individual drives in storage clusters randomly freeze up and need replacing. A million and one things can go wrong, and it would be highly irresponsible of Bioware to simply throw the doors open and hope they can handle whatever explosion of suck it causes.

Stephen Reid has pointed out that they have no proper way of knowing how often waves of users will be allowed onto the servers. This is absolutely understandable; they're monitoring things very closely to see how well they perform, and gaining useful metrics about individual servers as the day progresses. You must understand that the word "server" is ubiquitous. "Anchorhead" is one game server...but it is made up of several if not many physical servers in a distributed cluster. They need to know the expected capacities for their PvE and PvP servers, see how fast they're filling up, see how well they perform, and add/remove physical servers to the distributed system as necessary. Again, it would be very irresponsible of them not to do this.

Its kind of like when you stand in line at the grocery store. They have one checkout open -- and as they observe their shoppers, their patterns and turnover, they close and open additional checkout lanes as necessary. The other option is to risk either having everyone waiting forever in one line, or have everything wide open and end up with baggers and checkers standing around doing nothing...or to translate the analogy, wasting resources that they need to keep tight control of in order to provide continued stability in their infrastructure leading in to the future.

Please, try and be understanding and patient. The amount of organization and manpower that goes in to something like this is enormous. They're doing a very good job of not making the same mistakes most MMO's make at launch, and they're going to be able to provide us with a much more stable gaming experience early on because of it.

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