Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

How do I cancel my subscription

STAR WARS: The Old Republic > English > New Player Help
How do I cancel my subscription

DarkSeieah's Avatar


DarkSeieah
08.17.2020 , 01:36 PM | #1
Hi, I've been playing for a long time but I took a very long hiatus. Now that I'm playing the game, I realized that I subbed with the monthly payment on. I only wanted to sub to unlock all the content. How do I cancel my subscription?

turbomagnus's Avatar


turbomagnus
08.17.2020 , 02:39 PM | #2
I use the one-time-payment option, so I can't be exactly certain.

However, I think you go to "My SWTOR" on the website, there's a list of links on the left side of the page; third one down should be "Subscription". There will most likely be something there to cancel your subscription, but - again - I can't be certain.

ceryxp's Avatar


ceryxp
08.17.2020 , 02:58 PM | #3
Quote: Originally Posted by turbomagnus View Post
I use the one-time-payment option, so I can't be exactly certain.

However, I think you go to "My SWTOR" on the website, there's a list of links on the left side of the page; third one down should be "Subscription". There will most likely be something there to cancel your subscription, but - again - I can't be certain.
This, but, when you first click on Subscription you will see your current sub time remaining, the four plans, and three lines about you payment history, billing method, and game time codes. Then there will be a big gap, so it looks like there is nothing else, but as you scroll down the cancel option will be at the bottom of the page. They try to hide it.
≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈
Just your average, opinionated, disabled, queer gaymer.

starsufer's Avatar


starsufer
10.24.2020 , 12:46 PM | #4
there is no cancel botton anywhere in sub any other ideas peeps

wizzardzz's Avatar


wizzardzz
10.24.2020 , 01:37 PM | #5
Just remove your card and that's it

ceryxp's Avatar


ceryxp
10.24.2020 , 02:30 PM | #6
Quote: Originally Posted by starsufer View Post
there is no cancel botton anywhere in sub any other ideas peeps
If you subscribed through Steam then you will have to cancel through there. Log into your Steam account and go to the manage subscriptions area.

https://support.steampowered.com/kb_...8018-TAJK-6238
≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈ ≈~≈~≈~≈~≈
Just your average, opinionated, disabled, queer gaymer.

DarkTergon's Avatar


DarkTergon
10.24.2020 , 05:12 PM | #7
There should be a unsub option at the very bottom of the page, you have to scroll down as far as you can, or so it has been said here quite a bit. I pay for the 60 days at a time, not a sub, so I've never had to do that

Edit: If you've subbed through steam, ignore this and follow the above post.
Beware, my friends, as you pass by. As you are now, so once was I
As I'm now, so you must be. Prepare, my friends, to follow me

“The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence.”

ilyenakitty's Avatar


ilyenakitty
01.11.2021 , 11:51 PM | #8
Quote: Originally Posted by wizzardzz View Post
Just remove your card and that's it
wouldnt let me remove my card

ilyenakitty's Avatar


ilyenakitty
01.11.2021 , 11:51 PM | #9
Quote: Originally Posted by turbomagnus View Post
I use the one-time-payment option, so I can't be exactly certain.

However, I think you go to "My SWTOR" on the website, there's a list of links on the left side of the page; third one down should be "Subscription". There will most likely be something there to cancel your subscription, but - again - I can't be certain.
Cancel your subscription
If you wish to cancel your subscription to Star Wars: The Old Republic:

Start by logging into your account on swtor.com.
Click on Subscriptions in the Account Management sidebar to the right of the screen.
Scroll down to the bottom of the page and click on Cancel your subscription.
Follow the prompts to complete your subscription cancellation.
NOTE: Completing the above process and cancelling your subscription will terminate your recurring subscription. If you still have pre-paid time remaining on your account, you will still be able to play as a subscriber until that time has run out, even if you have cancelled your subscription. Once your prepaid time finishes, you will become a preferred player.

SteveTheCynic's Avatar


SteveTheCynic
01.12.2021 , 01:35 AM | #10
Quote: Originally Posted by starsufer View Post
there is no cancel botton anywhere in sub any other ideas peeps
My first idea is that you should keep the snark to yourself.

As noted, if you subscribed through Steam, you have to cancel the subscription through Steam. Did you subscribe through Steam?
Something you find difficult is a lesson on how to play better, not a punishment for playing badly.
To go to Belsavis, you must go to Belsavis.
Latest patch notes at http://www.swtor.com/patchnotes