Here is my issue.

 

Doing 16M Gods from the Machine HM/VM.

 

2nd to last phase on Izax. Use Shadow Stride to get to a tether droid on the edge and I get launched into the air. Instead of dying, I continue to get higher and higher until I get kicked from the instance.

 

The group kills the boss and I do not get credit for the kill (no achievement for Izax or Super Dodgeclaw)

 

Here is a video showing me in the group and the group getting the kill.

(I'm Auss and at 12:52 in the video, you can hear me say Shadow/Phantom Stride launched me into the air) and you can hear someone even confirm I'm on Iokath and basically the conversation after this is about this writing a ticket. (Those memes will be later in this message)

 

Here is a picture showing everyone getting the kill achievement plus Super Dodge Claw: https://imgur.com/XNmWyAw

 

I have now put in 2 CS tickets.

The first CS person told me thanks for the feedback. (no joke)

The second told me I was disconnected from the group. As you can see by watching the video, I never got disconnected.

 

In the end, all I am asking for is to be granted the achievements I clearly worked hard to get. Am I out of bounds here or asking for something that can't be given via a CS ticket? I legit don't know what recourse I have at this point based on the replies I am getting.

 

Musco was super nice to reply to me on Twitter even though that was not his job to do so, so I'm hoping I can get this resolved in other means so I don't have to bother him. Any input would be greatly appreciated or additional avenues I can take.

Edited September 14, 2019 by xJediRyanx