There is an issue when you go to speak to Heskal in this chapter, where the cutscene will play normally until about halfway through, only to break and not display character animations or play voiced lines. Had the same issue back in the Asylum chapter as well, still not resolved, I just had to bite the bullet on that one and continue through as I'd rather not be stuck there in perpetuity. Would prefer if that did not become a theme, though.

 

Graphics drivers are all up to date, and I believe I am using the streaming client? I don't play through Steam, and there is no Bitraider folder to delete, at any rate.

 

Here is a recording of the issue in question, showing that the cutscene works up to a certain point, only to break midway through.