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Data Packet - Rishi +10 Datacrons

STAR WARS: The Old Republic > English > General Discussion > Bug Reports
Data Packet - Rishi +10 Datacrons
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Jeddi's Avatar


Jeddi
12.14.2014 , 12:14 PM | #1
I went out to the 3 separate locations on Rishi to get all 3 data packets. On 12-12-2014 I then went in a group with 3 others and tried to complete the gathering of the 4 +10 Datacrons. We were able to get all the steps and necessary buffs to proceed to the Unique Rock Formation. When we arrived there the Unique Rock Formation was not clickable and the scanning beams from the 3 skulls were active. In addition the laser was pointing to rock area with the 4 datacrons. We did go to all available instances and it was the same issue.

I have seen numerous reports on the achievement bug and that being corrected in the next patch.

I am wondering is the actual process to get the 4 +10 datacrons being fixed? In addition I did place an issue with Customer Service (Ticket 14703799). The response was pretty generic and referencing link to SWTOR patches and a forum page. Of which nothing refers to correcting the problem of not being able to get the datacrons.

I would like to know if the problem is being addressed and if those of us who attempted to get datacrons will get the data packets back to try again or do we have spend hours gathering the Data Packets again.

Thank you for your time.

Jeddi's Avatar


Jeddi
12.16.2014 , 09:48 AM | #2
With today's patch I don't see the achievements that were completed. Does this mean the datacron quest is still bugged or does it mean have to redo it from scratch and wasting hours gathering data packets again?

FrozenGoalie's Avatar


FrozenGoalie
12.16.2014 , 10:34 AM | #3
Quote: Originally Posted by Jeddi View Post
With today's patch I don't see the achievements that were completed. Does this mean the datacron quest is still bugged or does it mean have to redo it from scratch and wasting hours gathering data packets again?
I imagine redo from scratch, but they haven't acknowledged it one way or the other. They don't really do that whole re-grant-an-achievement thing, from what I've seen. *sigh*

I also still have the Incredible Smell Discoverer title but not the achievement, I assume this is because I am currently using the title on a character. Wish I'd known there was a bug with logging out, or I would've done the three grophets at the same time and put the title on.
The Starrunner Legacy
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Jeddi's Avatar


Jeddi
12.16.2014 , 04:29 PM | #4
On 12-16-2014 Another person gathered the 3 data packets and we then went in a group and tried to complete the gathering of the 4 +10 Datacrons. We were able to get all the steps and necessary buffs to proceed to the Unique Rock Formation. When we arrived there the Unique Rock Formation was not clickable and the scanning beams from the 3 skulls were active. In addition the laser was pointing to rock area with the 4 datacrons. We did go to all available instances and it was the same issue.

Once again this week the Unique Rock Formation was unclickable and the skulls had their eye scanning and their was the beam pointing to the datacrons.

So what's up with this?

EricMusco's Avatar


EricMusco
12.17.2014 , 09:59 AM | #5 This is the last staff post in this thread.  
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

We apologize for any inconvenience caused by this.

-eric
Eric Musco | Senior Community Manager
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Jerba's Avatar


Jerba
12.17.2014 , 10:22 AM | #6
Quote: Originally Posted by EricMusco View Post
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.
I really hope you are going to change your policy when fixing the Nar Shaddaa casino achievements. Because I will NOT spend another 10 million credits to farm achievements for getting speeders I already own.
Scoundrel healer. Raid leader. Guild officer @ Tulak Hord

Rhesus_TOR's Avatar


Rhesus_TOR
12.17.2014 , 10:24 AM | #7
Quote: Originally Posted by EricMusco View Post
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

We apologize for any inconvenience caused by this.

-eric
This is a terrible and frankly, lazy policy. This discourages players from doing content and is a real stab at overall player morale. Of course not everybody likes the achievements system, but for those of us who do, you're essentially telling us that part of the game isn't worth playing against.

Thanks for nothing. Really. Your apology is worth exactly a slap in the face to achievement hounds and tells those of us who play towards achievements that our time and play style are worthless to you.

StefanInter's Avatar


StefanInter
12.17.2014 , 10:26 AM | #8
Quote: Originally Posted by EricMusco View Post
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

We apologize for any inconvenience caused by this.

-eric
This is pathetic. So you can't track with all those tickets send in....Fantastic support shown as always. You really care about your loyal players...
SWTOR

LegoUniverseBC's Avatar


LegoUniverseBC
12.17.2014 , 10:29 AM | #9
Quote: Originally Posted by EricMusco View Post
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

We apologize for any inconvenience caused by this.

-eric
Really Musco? So what about the bugged Nar Shaddaa event achievements? It's been around 3 months and they were never addressed why they were bugged.

MuzluPasta's Avatar


MuzluPasta
12.17.2014 , 10:30 AM | #10
Quote: Originally Posted by EricMusco View Post
Hey folks,

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

We apologize for any inconvenience caused by this.

-eric
Does this imply that you can lose other achievement data as well just like the casion event or even the entire database and expect people to grind them once again ? If so better remove the achievement system all together, you wont be getting flame because of bugs related to it then.
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