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Early Access 'Waves' - Updating Here

STAR WARS: The Old Republic > English > General Discussion
Early Access 'Waves' - Updating Here

Rhyltran's Avatar

12.13.2011 , 09:09 AM | #811
Quote: Originally Posted by evildestroyer View Post
this early access wave crap is stupid.

Why cant they let everyone in instead. I see why people are complaining. I dont care if i dont get in today but i wish they just give me a damn date on when i will get in rather than me checking my email every hour or so.
There's far too many people to let everyone in at once. The servers will crash and there'd be hours of que.

RoriBeedm's Avatar

12.13.2011 , 09:09 AM | #812
Quote: Originally Posted by frotty View Post
quoting for truth.

unfortunately i shifted my work schedule under the assumption that this would be like every other early access in the history of early access. instead we're doing server load testing still.

none of this has anything to do with notifying people when they can expect to start. Right now we're in the dark to the point that we can only be certain that we will be playing at launch, while I'm sure you'll count an hour of early access as *trollface* early access, it is impossible to plan for that.
This isn't server load testing. This is ensuring that everyone gets in smoothly without issues like occured with STO during it's first month. Open Beta resulted in server crashes, insane lag, and all around pissed off customers. Launch Day the game was almost unplayable for the people who got in and queues had to be instituted that resulted in huge numbers not being able to play at all. It took them over a week to get enough servers to get everyone on, THEN the servers started going down every half hour to an hour.

Bioware is attempting to ensure that this process goes as smoothly as possible with no crashes, no "I have to wait in a queue for 5 hours" and as little lag as possible. Plus with the staggered entry you won't be fighting with one million other people over the starting areas.

If they had let everyone in you'd be here complaining about "The server keeps crashing" or "I'm stuck in a queue" or "I can't complete this quest because everyone else is killing all the enemies" or "This lag is horrible, Bioware you suck". There is no way for them to win in this situation so they took the way that will be least painful for the players and cause the least resentment due to hardware issues.
Squadron 11-11-11
Never Forget

IanBlake's Avatar

12.13.2011 , 09:09 AM | #813
preorde jul 23 nothing here

IronSalamander's Avatar

12.13.2011 , 09:09 AM | #814
I pre-ordered on July 21st and nothing yet, but since I'm at work right now anyway, and still have 6 hours to go, I'm not overly concerned.

harrydixon's Avatar

12.13.2011 , 09:09 AM | #815
Pleeeeaase someone tell me how to cancel my pre order with originnn?? (Still getting swtor, just not through origin)

sengman's Avatar

12.13.2011 , 09:09 AM | #816
Quote: Originally Posted by Khafar View Post
Nobody should expect that... the surge will be huge, and they need to spread things out so there aren't 1000+ people trying to run around on each starter planet concurrently.

These worlds consist of a large cluster of very expensive servers each, and they need to make good use of that hardware, spreading player levels over time to help balance that load across all planets on each world (and the whole cluster of servers for that world). If they have 2 million pre-orders and wanted to allow everyone to rush the gates all at once, they'd probably need like 1000 worlds (not 107). Then, post-launch, they'd have massive server mergers once the excitement died down (because once players spread out past the starting planets, each of those worlds would feel too empty).

Even just the Day 1 rush will be huge (although perhaps they'll finish that up by the end of today). Didn't they have like 350K pre-orders on July 21st?

Kudos to them for spreading things out, hopefully keeping the launch smooth. I don't expect to get in until maybe Saturday, but that's OK. My kids won't be joining me until Tuesday .

There will still be a huge demand day 1 (20th) this would be a perfect test to see what the servers can handle. They had a stress test weekend for this reason to see what the servers can handle. You said they are expensive. They are expensive, not because they are pretty but because they are designed to do a job. 7 days from right now there will be no waves other than a tidal wave.

lazslothedragon's Avatar

12.13.2011 , 09:09 AM | #817
Thanks for the update.
Oh what fresh hell is this.......?

Remember, remember the pre-orders of December....

Razmahtaz's Avatar

12.13.2011 , 09:09 AM | #818
I wouldn't be surprised if there was some confusion considering how screwy the original pre-order was set up.

Remember there was all of that confusion about matching email addresses to an origin account, and auto-creating an account if it didn't exist. Creating an origin account, and then also a swtor account, and the part where you can pre-order but only got an email with the code a day or two later which you then had to go and claim at some point. Not to mention the password security reset which might have some kind of effect if people didn't take care of.

I'm sure there are a ton of people who pre-ordered on that first day, but didn't claim their code on site until later that will be getting in late now.

Ahhh well its just a few days. Today not such a big deal, but not getting in for the weekend would be worse.

passey's Avatar

12.13.2011 , 09:09 AM | #819
Kinda wished i pre ordered on day 1 now! Didn't pre order until 2nd of Novemeber, so today has gotta be a no go. Maybe tomorrow but my original guess was Thursday.
Just really annoying they can't tell you what day you'll be in, find that very strange.

Heffernanx's Avatar

12.13.2011 , 09:09 AM | #820
they should at least send out mails like this

Dear Customers

Kind Regards, Bioware Team