Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer

Cartel coins

Jaren_Kincaid's Avatar

05.28.2020 , 06:40 PM | #1
I have been unable to purchase additional cartel coins through this site for months now. I always get an error message that the volume of traffic is to high. Posting in-game troubleshooting queries just results in the query being closed without Bioware sending me a reply. Can anyone suggest why this is an ongoing problem?

ceryxp's Avatar

05.29.2020 , 06:39 AM | #2
In-game bug reports are only for in-game issues. Cartel Coin purchases are a customer service issue for which in-game support can't help, which is why your tickets are being closed. Still, they should at least send you a message telling you to go to the forums rather then just closing the tickets with silence. It's likely that your issue is related to an issue that EA had recently. Here are two links that explain how to fix it. Give these a try (they detail the same process, just Swtorista's explanation is a little more detailed and has pictures) and see if that fixes the problem.
~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~ ~~~~~~~~~
Just your average opinionated, disabled, queer gaymer.