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In-game customer service help request screen not working


GoodDoggo

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Hello

I wanted to make a ticket for customer support, and it seems like i can only do that ingame.

But if I'm on the main menu and click on the ''?'' button, it opens the window but it's all blank with a Yellow button saying ''undefined'' in the middel that that goes away if I click on it, and then im left with a window where I can only click ''Report bug'' or close the window

 

Any idea how to fix this?

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  • Dev Post

Hi GoodDoggo,

 

Thanks for reporting this bug with the "undefined" button in the In-game Help window.

 

Our team is aware of this bug. For visibility, I'm adding this bug to the Game Update 6.3.1 - Known Issues list:

  • An "undefined" button is displayed in the in-game help portal in the Character Selection screen preventing players from creating a ticket in this window.

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