Tayli Posted November 4, 2019 Share Posted November 4, 2019 (edited) In regards to this tweet, I'm wondering if anyone else is experiencing the same bug I am. I bought the Lana Beniko set yesterday when it hit the flash sale and equipped it today, only to find that it's not unlocking in collections for me to further unlock account-wide. A quick comparison showed me that the armor I collected from the CM yesterday is flagged as gold tier, and the matching titled armor set in collections is flagged as bronze. The pieces obtained from the flash sale additionally lack the information that show how much you've unlocked / which pieces you have and don't have, compared to the presented UI on other CM items, so I'm guessing they're not finding their equivalent in collections and returning nothing as unlocked because of it. Screenshot for reference. I'm assuming this is a bug, and not intentional? I don't see why there'd be a duplicate set with a different tier that is higher and then inaccessible from collections. Anyways, input or suggestions appreciated if this is something easily fixed. Edit: Didn't see the bug report subforum due to my unfamiliarity with this forum layout, whoops. My bad! Edited November 4, 2019 by Tayli Clarification Link to comment Share on other sites More sharing options...
Naji Posted November 5, 2019 Share Posted November 5, 2019 I also bought the set from flash sale. And I have the same problem, that it won't unlock. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted November 5, 2019 Dev Post Share Posted November 5, 2019 Hey there, Thanks for catching this. We are aware and working on a fix, unfortunately due to timing it will not make it into our next patch (coming next week) but it should be in the very next patch after that. Apologies for the inconvenience of being unable to lock it for your account during that time. -eric Link to comment Share on other sites More sharing options...
BenAndros Posted November 5, 2019 Share Posted November 5, 2019 In regards to this tweet, I'm wondering if anyone else is experiencing the same bug I am. I bought the Lana Beniko set yesterday when it hit the flash sale and equipped it today, only to find that it's not unlocking in collections for me to further unlock account-wide. A quick comparison showed me that the armor I collected from the CM yesterday is flagged as gold tier, and the matching titled armor set in collections is flagged as bronze. The pieces obtained from the flash sale additionally lack the information that show how much you've unlocked / which pieces you have and don't have, compared to the presented UI on other CM items, so I'm guessing they're not finding their equivalent in collections and returning nothing as unlocked because of it. Screenshot for reference. I'm assuming this is a bug, and not intentional? I don't see why there'd be a duplicate set with a different tier that is higher and then inaccessible from collections. Anyways, input or suggestions appreciated if this is something easily fixed. Edit: Didn't see the bug report subforum due to my unfamiliarity with this forum layout, whoops. My bad! Same here. Good to see the team is aware and fixing it:) Link to comment Share on other sites More sharing options...
Naji Posted November 5, 2019 Share Posted November 5, 2019 Good to know you guys are working on it and thanks for the update Eric. Link to comment Share on other sites More sharing options...
Jaxar_Kenadou Posted January 11, 2020 Share Posted January 11, 2020 Hey there, Thanks for catching this. We are aware and working on a fix, unfortunately due to timing it will not make it into our next patch (coming next week) but it should be in the very next patch after that. Apologies for the inconvenience of being unable to lock it for your account during that time. -eric Was this ever fixed? I still seem to have this problem. Support told me to keep the armor in my inventory until they work out a fix. It's been months and I've tried re-equipping the armor and it still won't appear in my collection. Link to comment Share on other sites More sharing options...
Drashin Posted February 15, 2020 Share Posted February 15, 2020 I am also wondering if this was ever fixed. I still have the armor in my inventory, but it has not been unlocked in my collections. An update on this would be appreciated. Thanks! Link to comment Share on other sites More sharing options...
Johnycat Posted August 7, 2020 Share Posted August 7, 2020 Hey there, Thanks for catching this. We are aware and working on a fix, unfortunately due to timing it will not make it into our next patch (coming next week) but it should be in the very next patch after that. Apologies for the inconvenience of being unable to lock it for your account during that time. -eric So... this appears to still be bugged. Any timing on a fix? Cheers, J Link to comment Share on other sites More sharing options...
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