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Hello, Crashing randomly.

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JackieKo's Avatar


JackieKo
06.10.2022 , 10:25 AM | #81 Click here to go to the next staff post in this thread. Next  
Hello everyone,

Still keeping an eye on this thread. If you are still experiencing this issue after the maintenance update that went out yesterday, please update this thread.

Thanks!
Jackie | Community Manager
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Oeconomicus's Avatar


Oeconomicus
06.10.2022 , 11:28 AM | #82
Did the team made any stealth changes in the last patch to adress the crashes? If not, i don't understand why you reference to the last maintenance.

Anyway, i will update this thread if any crashes are still occuring. The latest dump file is from Juni 6th, so no crash since then on my side.

ThanderSnB's Avatar


ThanderSnB
06.10.2022 , 02:34 PM | #83
Quote: Originally Posted by JackieKo View Post
Hello everyone,

Still keeping an eye on this thread. If you are still experiencing this issue after the maintenance update that went out yesterday, please update this thread.

Thanks!
I haven't had any crashes since, but almost all my crashes were happening around the Swoop Racing areas. I won't know until that event comes around again.

woganator's Avatar


woganator
06.12.2022 , 03:15 PM | #84
Just crashed at end of pvp. we won and i was going to click exit and game completely crashed out of server. have seen numerous others dc in ops.

chaharbagh's Avatar


chaharbagh
06.13.2022 , 05:49 AM | #85
Been crashing randomly at least once a day since last update. I play the game through Steam (if that helps). Server is Star Forge. Most crashes cause my PC to restart. Last crash took place in Voidstar warzone.
Kindness is a mark of faith, and whoever has not kindness has not faith. -Muhammad (Peace be upon him)

OwenBrooks's Avatar


OwenBrooks
06.13.2022 , 06:13 AM | #86
Quote: Originally Posted by chaharbagh View Post
Been crashing randomly at least once a day since last update. I play the game through Steam (if that helps). Server is Star Forge. Most crashes cause my PC to restart. Last crash took place in Voidstar warzone.
Just a Game Crash should not cause your system to restart , i would look for additional causes like heat or voltage issue etc

Megatonberry's Avatar


Megatonberry
06.13.2022 , 06:00 PM | #87
Also having random crashes usually when zoning into a new area, happened at the republic fleet, boarding my ship from corusant, and entering Nar Shaddar, the game freezes for a second then exits to desktop with no error messages.

I have a pretty powerful pc (i7 12700KF, RTX 3070, 16GB DDR4 3600Mhz RAM, 1TB NVME drive, 2TB SATA SSD), and the drivers and windows 11 are fully up to date, also tried a game file integrity check from steam and still having the same issue. It is also a clean install as this is a new computer.

Im completely flummoxed and i think this is an issue with the game since a lot of other people are reporting issues and not my pc as other games work fine and i hope they can sort it out soon.

JackieKo's Avatar


JackieKo
06.14.2022 , 09:16 AM | #88 This is the last staff post in this thread.  
Hi everyone,

For those who are still reporting crashing issues, please follow the steps listed below:

Quote: Originally Posted by CommunityTeam View Post
Hi folks,

Thank you all for the additional information. We're still investigating this bug.

The team is also asking if the following files can be submitted by those who are experiencing this issue: CRASH.dmp and CRASH.json from this file:
  • C:\Users\<username>\AppData\Local\SWTOR\CrashDump\ swtor
To send those files, attach them to an email to support@swtor.com with the subject: crash to desktop issue.

Thank you for your patience while we investigate this issue.
Thanks!
Jackie | Community Manager
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Talis-Redstar's Avatar


Talis-Redstar
07.04.2022 , 08:17 PM | #89
I was in the middle of a fight on a heroic, and poof game completely crashed to desktop. I had to reload the game so I could get back into the fight.
The one, the only, the original --> ▋◫◫◫บบ▐▐≣██████████████████████████████████)

Sazodeha's Avatar


Sazodeha
07.05.2022 , 03:24 PM | #90
Quote: Originally Posted by JackieKo View Post
Hey everyone,

The team's investigating this issue, but we could use some additional info from the reports that have been coming in. If you were impacted by this issue, please tell us what you were doing at the time the crash happened. Ideally, we would like detailed steps that could help us reproduce your experience.

In addition to that info, we will need server name, time in which the crash happened, in-game location, etc...




Can you tell us what sever this happened on?

Thanks!
multiple times a day now. Last three times I was driving around belmora fighting yard trash when I would crash