Jlano Posted November 8, 2019 Share Posted November 8, 2019 (edited) I cab´t really believe that this still Keep ongoing with Laggy, Disconnet and all those Problems getting on in Tulak Hord Server. Me and my friend who both subcirbered to Play and have fun, None of it. It is really annoying, for we were both have played in World of Craft and this Kind of issue has not been accured, as I far remmebered when I have played for almost 10 years till I retired playind, where I want to Play other Kind of MMO like this one. Now I having my doubts, that I am not even sure if ist worth to subribes at all in this game, if Swtor or Biowear can´t fix this and especially, I find it very strange, that why is that ONLY GERMAN SERVER being effected by this Server Problem?! I would not even fault the German ( Deutsche spieler ) and who can speak or understand German going back to other MMO Like WoW, GUILD WARS, Elder Scroll, Diablo or other MMO which no such Server Problem. I doubt, that many German Player, would even reconsider to Transfer all their char in other SERVER, for it is not cheap at all. Even so subcribing for the other month. I highly doubt, that this Kind of issue, would give a good reputaion for many MMO Player. I am sure, they would rather Play somewhere and have fun, without this far way tooo Long SERVER PROBLEM, ESPECIALLY in GERMAN SERVER! for I am rethinking to About subribing, even since I started playing here over a Half year as subsriber and even dragged my friend to Play with here. Pls fix this correctly and not easy fix on this and a Little bit of that. If you truely care to have customer Player and better Reputation and get more MMO Player to Play here, do something correctly and not disregarding us kust,. with Little effort. Sincerely Janro from TULAK HORD Edited November 8, 2019 by Jlano Link to comment Share on other sites More sharing options...
Opiklo Posted November 8, 2019 Author Share Posted November 8, 2019 (edited) Eeeeeeeeeeeeeeeeeeeeerrrrrrrrrrriiiiiiiiiiiiiiiiiiiiiicccccc? Information please!!!!!!!! Information!!!!! Edited November 8, 2019 by Opiklo Link to comment Share on other sites More sharing options...
Jerba Posted November 8, 2019 Share Posted November 8, 2019 As an update, in addition to Republic fleet, the Jedi Knight player ship instance (Defender) is now also bugged. Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted November 8, 2019 Dev Post Share Posted November 8, 2019 Hey all, The team is still investigating the drops that are happening on Tulak Hord. I am also passing on the specific areas mentioned that appear to be in a bad state. I will pass on more information as I get it. -eric Link to comment Share on other sites More sharing options...
Jerba Posted November 8, 2019 Share Posted November 8, 2019 (edited) Hey all, The team is still investigating the drops that are happening on Tulak Hord. I am also passing on the specific areas mentioned that appear to be in a bad state. I will pass on more information as I get it. -eric Thanks for the update but can we please get more transparency? With enough staffing and proper procedures, it should not take four days to find the root cause. Specifically, what are your plans for the weekend? Will you have staff monitoring the servers 24/7 or are we screwed till Monday? Edited November 8, 2019 by Jerba Link to comment Share on other sites More sharing options...
corandax Posted November 8, 2019 Share Posted November 8, 2019 Hey all, The team is still investigating the drops that are happening on Tulak Hord. I am also passing on the specific areas mentioned that appear to be in a bad state. I will pass on more information as I get it. -eric Thank you for the update:) Link to comment Share on other sites More sharing options...
Opiklo Posted November 8, 2019 Author Share Posted November 8, 2019 Hey all, The team is still investigating the drops that are happening on Tulak Hord. I am also passing on the specific areas mentioned that appear to be in a bad state. I will pass on more information as I get it. -eric rare footage of bioware investigating https://www.speakgif.com/confused-travolta-original-pulp-fiction-animated-gif/ Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted November 8, 2019 Dev Post Share Posted November 8, 2019 Thanks for the update but can we please get more transparency? With enough staffing and proper procedures, it should not take four days to find the root cause. Specifically, what are your plans for the weekend? Will you have staff monitoring the servers 24/7 or are we screwed till Monday? Totally understand the frustration. We have had teams looking through the issue for all four days, at times we believe we had resolved the problem but ultimately that has not been the case. We always have teams monitoring the game 24/7 so don't sweat that. If Tulak is having issues still after today we will be in trying to resolve the issue and I will be here giving you updates. I will provide more specifics when I can. -eric Link to comment Share on other sites More sharing options...
Tomateeeeee Posted November 8, 2019 Share Posted November 8, 2019 Totally understand the frustration. We have had teams looking through the issue for all four days, at times we believe we had resolved the problem but ultimately that has not been the case. We always have teams monitoring the game 24/7 so don't sweat that. If Tulak is having issues still after today we will be in trying to resolve the issue and I will be here giving you updates. I will provide more specifics when I can. -eric Wir nehmen einfach die Server und schieben sie woanders hin ! Link to comment Share on other sites More sharing options...
Martyrant Posted November 8, 2019 Share Posted November 8, 2019 Totally understand the frustration. We have had teams looking through the issue for all four days, at times we believe we had resolved the problem but ultimately that has not been the case. We always have teams monitoring the game 24/7 so don't sweat that. If Tulak is having issues still after today we will be in trying to resolve the issue and I will be here giving you updates. I will provide more specifics when I can. -eric As in "you haven't tried to resolve it before"? That's just... wow. Do you know the german meme "danke Merkel"? Well, thanks Eric Link to comment Share on other sites More sharing options...
Opiklo Posted November 8, 2019 Author Share Posted November 8, 2019 Totally understand the frustration. We have had teams looking through the issue for all four days, at times we believe we had resolved the problem but ultimately that has not been the case. We always have teams monitoring the game 24/7 so don't sweat that. If Tulak is having issues still after today we will be in trying to resolve the issue and I will be here giving you updates. I will provide more specifics when I can. -eric how about simply merging with malgus ???? problem solved.... or try reinstalling the update on tulak ... do something!!! but investigating isnt enough anymore!!!!! Link to comment Share on other sites More sharing options...
Jerba Posted November 8, 2019 Share Posted November 8, 2019 (edited) Totally understand the frustration. We have had teams looking through the issue for all four days, at times we believe we had resolved the problem but ultimately that has not been the case. We always have teams monitoring the game 24/7 so don't sweat that. If Tulak is having issues still after today we will be in trying to resolve the issue and I will be here giving you updates. I will provide more specifics when I can. -eric Thanks for the update! I've been in contact with various players but no updates to report for now. The Republic fleet instance continues to have major issues (no guild tags showing, no Bounty Hunting event, no access to legacy bank, no travel to strongholds, cannot invite to group or leave group, cannot accept Group Finder invite, cannot see conquest panel or conquest leaderboard). Most of the other instances appear to be fine, except for a handful of other instances I reported earlier. Edited November 8, 2019 by Jerba Link to comment Share on other sites More sharing options...
Dev Post EricMusco Posted November 8, 2019 Dev Post Share Posted November 8, 2019 As in "you haven't tried to resolve it before"? That's just... wow. Do you know the german meme "danke Merkel"? Well, thanks Eric Apologies if that was unclear. We have tried numerous fixes since the problem started including hardware replacement, etc. Speaking of, the team believes that they have isolated where the problem may be coming from and it is a critical piece of hardware on the server. We are targeting to replace this ASAP today. Expect that sometime later today we will have some downtime for the server. I don't have estimates right now but I will pass them on as soon as I do. -eric Link to comment Share on other sites More sharing options...
dionmoloch Posted November 8, 2019 Share Posted November 8, 2019 Apologies if that was unclear. We have tried numerous fixes since the problem started including hardware replacement, etc. Speaking of, the team believes that they have isolated where the problem may be coming from and it is a critical piece of hardware on the server. We are targeting to replace this ASAP today. Expect that sometime later today we will have some downtime for the server. I don't have estimates right now but I will pass them on as soon as I do. -eric Are you sure the server is none of those Gavin Belson signature boxes from Hooli? That would explain A LOT!! Link to comment Share on other sites More sharing options...
Thayya Posted November 8, 2019 Share Posted November 8, 2019 Apologies if that was unclear. We have tried numerous fixes since the problem started including hardware replacement, etc. Speaking of, the team believes that they have isolated where the problem may be coming from and it is a critical piece of hardware on the server. We are targeting to replace this ASAP today. Expect that sometime later today we will have some downtime for the server. I don't have estimates right now but I will pass them on as soon as I do. -eric Thank you for being specific here. This is the first useful information you give us Link to comment Share on other sites More sharing options...
McBaal Posted November 8, 2019 Share Posted November 8, 2019 Apologies if that was unclear. We have tried numerous fixes since the problem started including hardware replacement, etc. Speaking of, the team believes that they have isolated where the problem may be coming from and it is a critical piece of hardware on the server. We are targeting to replace this ASAP today. Expect that sometime later today we will have some downtime for the server. I don't have estimates right now but I will pass them on as soon as I do. -eric Thanks Eric, i am sure we all appreceate that the team is going to monitor the situation and jump in on the weekend if necessary. Timezones can be a [...] i guess Please keep us updated despite our growing frustration. Since i work in first to third level support i am very interested in which specific piece of metal is causing these issues. Cheers Link to comment Share on other sites More sharing options...
Gamemaron Posted November 8, 2019 Share Posted November 8, 2019 (edited) Something new: Sometimes around today or last day, all the conquest-objectives got a reset. Even those, that you can do only on time per conquest-week And yes, these are arwarding full conquest point again Well, thats really something nice in all this problems :D EDIT: And thank you very much for the detailed answer Eric. We apriciate (how do you write this word?) / are glad to know whats going on behind the scene Edited November 8, 2019 by Gamemaron Link to comment Share on other sites More sharing options...
Thayya Posted November 8, 2019 Share Posted November 8, 2019 EDIT: And thank you very much for the detailed answer Eric. We apriciate (how do you write this word?) / are glad to know whats going on behind the scene It's "appreciate" Link to comment Share on other sites More sharing options...
DanaOShee Posted November 8, 2019 Share Posted November 8, 2019 I was listing in pvp, i get an invite, i press JOIN, but nothing happens. i even cant join flashpoints if i get an invite. Link to comment Share on other sites More sharing options...
Gamemaron Posted November 8, 2019 Share Posted November 8, 2019 It's "appreciate" Danke. Bin ja schon froh wenn ich es schaffe Deutsch richtig zu schreiben. Englisch ist da nochmal ne ganz andere Nummer^^ Link to comment Share on other sites More sharing options...
DanaOShee Posted November 8, 2019 Share Posted November 8, 2019 still cant join any pvp or fp. less ppl on server, i think they gave up or transferred Link to comment Share on other sites More sharing options...
Manjaca Posted November 8, 2019 Share Posted November 8, 2019 We not only have various Problems since 4-5 days. We have bad Latency since Weeks! But Mr. Musco if you fix the Problems "soon" i sing you some Songs from my Homeland! We have wonderfull Songs in BALKAN-Land. Link to comment Share on other sites More sharing options...
DanaOShee Posted November 8, 2019 Share Posted November 8, 2019 OK still noone can join pvp or fp , im off ^^ Link to comment Share on other sites More sharing options...
streunekatze Posted November 8, 2019 Share Posted November 8, 2019 I hope they really found the cause of all this... coulnd't enter a flashpoint today or travel to my Stronghold from the fleet. Planed a raid this evening with my guild, hope we will be able to make it T_T Link to comment Share on other sites More sharing options...
mydocs Posted November 8, 2019 Share Posted November 8, 2019 (edited) Workaround to join FPs through GF: do not list when you're on the fleet, go to a planet or your stronghold. If your group managed to get to the FP and successfully finished it, before you leave the FP, leave the group. Other wise it can be, the no one can leave the group, and as example, the terminal for Athiss or Hammerstation can't be clicked. If that happens, leave the Group and relog. You now should be ungrouped and able to click the Terminal. PS: if you're stuck on the Fleet and can't travel to one of your strongholds or a planet, either use the prio-Terminal for dailies, a quick travel to a planet or a H2 quick travel. Edited November 8, 2019 by mydocs Link to comment Share on other sites More sharing options...
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