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Update from the Support Team


DanielSteed

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Hey everyone!

 

As the world continues to adapt to the current events, we wanted to share an update regarding our support team. Due to the coronavirus and with guidance from local authorities in specific regions, we have closed some of our support channels and reduced support hours to limit any risk to our teams.

 

Support is still available to handle email (support@swtor.com) and in-game tickets at the following times:

  • USA: 5:00-14:00 CDT
  • UK: 10:00 -19:00 UTC
  • France: 11:00-20:00 CET
  • Germany: 11:00-20:00 CET

 

If this availability changes, I will be sure to follow up with an update. We hope that everyone is staying safe and healthy!

 

 

Edited by DanielSteed
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Hey everyone!

 

As the world continues to adapt to the current events, we wanted to share an update regarding our support team. Due to the coronavirus and with guidance from local authorities in specific regions, we have closed some of our support channels and reduced support hours to limit any risk to our teams.

 

Support is still available to handle email (support@swtor.com) and in-game tickets at the following times:

  • USA: 5:00-14:00 CDT
  • UK: 10:00 -19:00 UTC
  • France: 11:00-20:00 CET
  • Germany: 11:00-20:00 CET

 

If this availability changes, I will be sure to follow up with an update. We hope that everyone is staying safe and healthy!

 

 

 

Small inconvenience now … but might make a big difference in the safety of lives within your company.

 

Be safe... take the necessary steps to protect those at risk.

 

Just do what's right !!

 

Thanks for the information !

 

OH … BTW... this sort or thing is happening all over the US .. even in the mid-west !

 

Take care !

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Small inconvenience now … but might make a big difference in the safety of lives within your company.

 

Be safe... take the necessary steps to protect those at risk.

 

Just do what's right !!

 

Thanks for the information !

 

OH … BTW... this sort or thing is happening all over the US .. even in the mid-west !

 

Take care !

 

Not just in the US.

State of Emergency has been declared here and the entire country is in a Level4 lockdown.

 

Stay safe everyone.

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