StephenReid Posted December 20, 2011 Share Posted December 20, 2011 As many of you know, we're experiencing high load and corresponding queues on some servers. This is to be expected during launch, as a high number of people want to play the game, and for long stretches at a time. We're monitoring all of our servers around the clock, and we're raising server population caps where required. However, to ensure our long-term goals of server stability and healthy populations, we do not want to raise population caps too rapidly. We want incoming players to populate lower population servers. At the same time, higher population servers will not be 'locked' because we want to allow people to join a server to play with their friends if they wish to. With this in mind, we wanted to notify everyone of some consistently high population servers. These servers are closing in on their absolute population cap (the maximum amount of players who can be on the server at any given time) and will likely have a queue to enter even at off-peak play times. We strongly advise you to not create new characters on these servers, unless you are prepared to queue to play. US-based servers The Harbinger – US West Coast - PvE The Swiftsure – US West Coast - PvP The Fatman – US East Coast - PvP EU-based servers Bloodworthy – EU English - PvP Frostclaw – EU English - PvE Legions of Lettow – EU English - PvP The Red Eclipse – EU English - PvE Tomb of Freedom Nadd – EU English - PvP Darth Revan's Mask – EU German - PvP Darth Traya – EU German - PvP Jar'Kai Sword - EU German - PvP Hrakert Rift – EU French - PvP Many of you who are already playing on these servers are asking for solutions, and we understand your frustration. At this time we can only ask for your patience. Population caps are being gradually raised on these servers, but raising them too fast will create an influx of new players and perpetuate the problem. We do not expect the queues to alleviate on these servers for the foreseeable future. If you do not want to queue, you should consider playing on another server, many of which have very low or no queues. Character transfer is a common request for these servers. The ability to transfer your characters is being worked on, but there is no ETA on when it will be available. Finally, we are also aware of the issues some have experienced where they have been disconnected during a queue due to internet issues, and had to restart their queue once more. This is a high priority for our server team and we'll be deploying a fix as soon as possible. Link to comment Share on other sites More sharing options...
misereor Posted December 20, 2011 Share Posted December 20, 2011 (edited) Finally, we are also aware of the issues some have experienced where they have been disconnected during a queue due to internet issues, and had to restart their queue once more. This is a high priority for our server team and we'll be deploying a fix as soon as possible. Thank god... Edited December 20, 2011 by misereor Link to comment Share on other sites More sharing options...
Estelindis Posted December 20, 2011 Share Posted December 20, 2011 Thanks for the update, Mr. Reid. Link to comment Share on other sites More sharing options...
Steww Posted December 20, 2011 Share Posted December 20, 2011 Thank you, at the very least this is informative. Link to comment Share on other sites More sharing options...
Tetarean Posted December 20, 2011 Share Posted December 20, 2011 Thank god... +1 I was more than once kicked out of the queue after more than 45mins. Really frustrating. Link to comment Share on other sites More sharing options...
Icabod Posted December 20, 2011 Share Posted December 20, 2011 As long as your working on it im happy! Link to comment Share on other sites More sharing options...
Saliq Posted December 20, 2011 Share Posted December 20, 2011 Thank god... I agree with that sentiment. Thanks for the update, all we really wanted to hear ! Link to comment Share on other sites More sharing options...
Baizak Posted December 20, 2011 Share Posted December 20, 2011 welcome news for most and now hopefully the boards will be filled with relevant issues and not just qq queue Link to comment Share on other sites More sharing options...
Falados Posted December 20, 2011 Share Posted December 20, 2011 Awesome work though im on harbringer already >.> Link to comment Share on other sites More sharing options...
pischto Posted December 20, 2011 Share Posted December 20, 2011 I should have known that my server would be one of them ._. Always stuff like this happens to me q.q.q.q.q.q Link to comment Share on other sites More sharing options...
chipthamac Posted December 20, 2011 Share Posted December 20, 2011 Better CS than Blizz so far, I really appreciate the update. Link to comment Share on other sites More sharing options...
pischto Posted December 20, 2011 Share Posted December 20, 2011 Would love to see the ability of char transfer for people on these servers.. Link to comment Share on other sites More sharing options...
Ikkeditnavn Posted December 20, 2011 Share Posted December 20, 2011 Does the last section also imply something for those that have gotten in, but disconnects and are then put in the queue? I mean it can really put a cramp on groups when someone dcs and they aren't likely to return within an hour. Link to comment Share on other sites More sharing options...
seaotter Posted December 20, 2011 Share Posted December 20, 2011 Our guild was assigned to The Harbinger, we would happily move to another server if the whole guild (and our allied guild) could be transferred wholesale. I'm somewhat disappointed at that distribution of guilds across servers. Since pre-registered guilds were only assigned to the initial set of servers, those servers are saddled with high queues while a dozen or more servers brought up since that had no guilds assigned to them have "light" populations. While it's too late to re-do the guild assignments now, I hope any character transfer options take into account guild assignments. Something else that should be done is some servers should be created in the Oceanic timezone and locale. A significant contributor to the servers listed above is that most of them are the ones that have been declared as "unofficial Oceanic servers". If some official oceanic servers were to be created that should help alleviate the issue, especially if existing oceanic players are given an opportunity to move (neither I, nor my guildies are oceanic in nature, we're all US based, and had incredibly bad luck in our server assignment...) Link to comment Share on other sites More sharing options...
Quira Posted December 20, 2011 Share Posted December 20, 2011 (edited) My guild was assigned to the harbinger through the pre-launch program (we are a US west coast guild also not oceanic). We would be happy to accept a free guild transfer to a low population server. Since this placement was through no fault of our own (was through the pre launch program) I don't feel we should have to pay for this service. However if I can get the entire guild moved in one move I would be willing to fork the cash over for it. Edited December 20, 2011 by Quira Link to comment Share on other sites More sharing options...
Jarij Posted December 20, 2011 Share Posted December 20, 2011 (edited) Yet no update on the Taris Memory Leak Scandal. But +1 For the rest Edited December 20, 2011 by Jarij Link to comment Share on other sites More sharing options...
Marduk-DK Posted December 20, 2011 Share Posted December 20, 2011 Me and my brother have been waiting a total of 6 hours today with maximum play session of an hour due to disconnects. Without the grace periode in, we are spending most of our time looking at a wait queue, cause we are afraid we might get logged out for being afk..... We didnt experience any disconnects during beta, and we are practicly in awe of the service we are receiving right now. I dont understand why u just dont make a damn queue system for creating a character instead of harrasing the allready playing populace. Link to comment Share on other sites More sharing options...
RadjezZ Posted December 20, 2011 Share Posted December 20, 2011 Uhm im in que for about 1 hour now and it is not on your list so basicly u want to increase the que on a server where the que is allready 1 hour? I am sorry i do not have the time to wait 1h or more when i get back from work to be able to play. Link to comment Share on other sites More sharing options...
Canubis Posted December 20, 2011 Share Posted December 20, 2011 Please add the EU RP-PVP server Lord Calypho to that list of servers, it's been happening there for the last 4 hours. Link to comment Share on other sites More sharing options...
markatisu Posted December 20, 2011 Share Posted December 20, 2011 Of course me and my brother are on Harbinger (it was empty when we started playing lol) Might opt for a transfer if/when that becomes a possibility. Don't belong to a guild and don't mind moving +1 for Bioware responding to the issue on the launch day, they could have continued to remain silent Link to comment Share on other sites More sharing options...
Torlek_Maru Posted December 20, 2011 Share Posted December 20, 2011 What about Vanjervalis Chain (German RP-PvE)? 4 evenings in a row with 2 - 4 hours queuing ... will there be Charactertransfer for this server too or only for the servers you mentioned in your post? Link to comment Share on other sites More sharing options...
Akira_Saya Posted December 20, 2011 Share Posted December 20, 2011 You may add Star Map for the french servers. Since tonight, the queue is almost the same than on Hraket Rift. Link to comment Share on other sites More sharing options...
Anecdote Posted December 20, 2011 Share Posted December 20, 2011 Thanks for the update. Link to comment Share on other sites More sharing options...
madsklitgaard Posted December 20, 2011 Share Posted December 20, 2011 Finally, we are also aware of the issues some have experienced where they have been disconnected during a queue due to internet issues, and had to restart their queue once more. This is a high priority for our server team and we'll be deploying a fix as soon as possible. Today? Tomorrow? In a week? Link to comment Share on other sites More sharing options...
Zofura Posted December 20, 2011 Share Posted December 20, 2011 I am actually very impressed with this response, bravo sir! Link to comment Share on other sites More sharing options...
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