I went out to the 3 separate locations on Rishi to get all 3 data packets. On 12-12-2014 I then went in a group with 3 others and tried to complete the gathering of the 4 +10 Datacrons. We were able to get all the steps and necessary buffs to proceed to the Unique Rock Formation. When we arrived there the Unique Rock Formation was not clickable and the scanning beams from the 3 skulls were active. In addition the laser was pointing to rock area with the 4 datacrons. We did go to all available instances and it was the same issue.

 

I have seen numerous reports on the achievement bug and that being corrected in the next patch.

 

I am wondering is the actual process to get the 4 +10 datacrons being fixed? In addition I did place an issue with Customer Service (Ticket 14703799). The response was pretty generic and referencing link to SWTOR patches and a forum page. Of which nothing refers to correcting the problem of not being able to get the datacrons.

 

I would like to know if the problem is being addressed and if those of us who attempted to get datacrons will get the data packets back to try again or do we have spend hours gathering the Data Packets again.

 

Thank you for your time.

With today's patch I don't see the achievements that were completed. Does this mean the datacron quest is still bugged or does it mean have to redo it from scratch and wasting hours gathering data packets again?

With today's patch I don't see the achievements that were completed. Does this mean the datacron quest is still bugged or does it mean have to redo it from scratch and wasting hours gathering data packets again?

 

I imagine redo from scratch, but they haven't acknowledged it one way or the other. They don't really do that whole re-grant-an-achievement thing, from what I've seen. *sigh*

 

I also still have the Incredible Smell Discoverer title but not the achievement, I assume this is because I am currently using the title on a character. Wish I'd known there was a bug with logging out, or I would've done the three grophets at the same time and put the title on.

On 12-16-2014 Another person gathered the 3 data packets and we then went in a group and tried to complete the gathering of the 4 +10 Datacrons. We were able to get all the steps and necessary buffs to proceed to the Unique Rock Formation. When we arrived there the Unique Rock Formation was not clickable and the scanning beams from the 3 skulls were active. In addition the laser was pointing to rock area with the 4 datacrons. We did go to all available instances and it was the same issue.

 

Once again this week the Unique Rock Formation was unclickable and the skulls had their eye scanning and their was the beam pointing to the datacrons.

 

So what's up with this?

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

I really hope you are going to change your policy when fixing the Nar Shaddaa casino achievements. Because I will NOT spend another 10 million credits to farm achievements for getting speeders I already own.

Edited December 17, 2014 by Jerba

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

This is a terrible and frankly, lazy policy. This discourages players from doing content and is a real stab at overall player morale. Of course not everybody likes the achievements system, but for those of us who do, you're essentially telling us that part of the game isn't worth playing against.

 

Thanks for nothing. Really. Your apology is worth exactly a slap in the face to achievement hounds and tells those of us who play towards achievements that our time and play style are worthless to you.

Edited December 17, 2014 by Rhesus_TOR

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

This is pathetic. So you can't track with all those tickets send in....Fantastic support shown as always. You really care about your loyal players...

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

Really Musco? So what about the bugged Nar Shaddaa event achievements? It's been around 3 months and they were never addressed why they were bugged.

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

Does this imply that you can lose other achievement data as well just like the casion event or even the entire database and expect people to grind them once again ? If so better remove the achievement system all together, you wont be getting flame because of bugs related to it then.

Really Musco? So what about the bugged Nar Shaddaa event achievements? It's been around 3 months and they were never addressed why they were bugged.

 

Can you imagine what would happen here, if they told people they will not re-grant these achievements and there is no way to earn them back, because it was a time limited event? Therefore, they won't address it at all and hope that the issue will be forgotten some day.

Edited December 17, 2014 by Rithoma

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

All of these achievements have titles attached to them and we still have the titles. It can't be that hard to check if the legacy has that title then grant them the achievement. I'm not spending another 9 hours farming this **** because of your **** up.

All of these achievements have titles attached to them and we still have the titles. It can't be that hard to check if the legacy has that title then grant them the achievement. I'm not spending another 9 hours farming this **** because of your **** up.

 

The truly sad part is that there is plenty of potential data that could point to an achievement's completion. Personal titles, legacy titles, cartel coin grants, the inference of completion based on adjoining or subsequent achievement grants, and even codex entries could all point to achievement completions.

 

Then again, maybe data mining and executing events based on the results of that mining are beyond the scope of the current team's abilities.

Edited December 17, 2014 by Rhesus_TOR

First, I truly feel for all the people who aren't getting their achievements for this particular one. It really sucks.

 

However,

 

Can you imagine what would happen here, if they told people they will not re-grant these achievements and there is no way to earn them back, because it was a time limited event? Therefore, they won't address it at all and hope that the issue will be forgotten some day.

 

This is what I'm starting to think as well. It's been about 6 months since the event was around, and it's been a while since they last said they were looking into fixing them. It's pretty silly when I get on my main character and see that she both the Rancor and Magnus mounts, yet I'm missing both achievements (along with the ones for playing & winning on the Kingpin slot machines).

 

Seriously, BW, you need to spend some time & (wo)manpower fixing your awfully implemented and neglected achievement system. (And, yes, I'm aware that there's other areas of the game that need attention as well, so it's not like I'm going to nerd ragequit over this. It just baffles me that a game that makes so much money (and is supposedly one of the top MMOs) is so obviously understaffed and bush league in a lot of areas. :le sigh: )

I really hope you are going to change your policy when fixing the Nar Shaddaa casino achievements. Because I will NOT spend another 10 million credits to farm achievements for getting speeders I already own.

 

lol gg bioware

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

As I mentioned earlier we did get the data packets again after the 3.0.1 patch and reattempted to get the datacrons. Once again the Unique Rock Formation was not clickable, the skulls had their scanning light on and the laser was pointing to the datacrons. I am not sure what is going on and why I can not repeat the process to get the datacrons. It is quite annoying to re-get the data packets as they take several hours to farm all 3.

 

Any help with this please.

Ever since 3.0 this game have been a dissaster. And its pretty obvious its still only going in one direction and thats downhill. Its sad how lazy BW have become if they were as good at fixing the game as Breaking it and screwing over the players, the game would be good.

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

 

So it also means that we will have to spent another millions of credits and hours of grind to get Nightlife achievements that are currently bugged?

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

We did get the data packets after the 3.0.1 patch and went along until we got to the Unique Rock Formation. It was still unclickable and the skulls were scanning, the laser was pointing to the datacron spot. I am not sure what this means, but I do not have any codex entries for the 4 datacrons from Rishi.

 

I don't mind getting the data packets again, twice was rough but having to do it a third time with out a resolution to the issue I have encountered is perplexing.

 

Please help.

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

I'm sorry Eric, I usually always side with BioWare, but I can not agree to this "usual policy". One of the purposes of having timestamps on achievements is to be able to tell who did it first, you are failing the purpose of your own design.

 

The Rishi Datacron Hunt was one of the most intricate puzzles in game and the little credit is now being stripped away from those who actually discovered it. My achievements there are most likely among the World firsts, if not the World first themselves. Now they are meaningless.

 

So my suggestion is:

Either open an exception in his case for people who can prove if and when they did it, OR remove the achievements from game and just leave the Legacy titles.

 

 

Timestamp Proofs from combat logs (which I assume you have server-side aswell):

 

<Smell of the Sea> @ 02/12/2014 - 14:54:33 GMT

[14:54:33.215] [@K'ami] [@K'ami] [Examining Sea Pheromones {3517191668367360}] [ApplyEffect {836045448945477}: Incredible Smell {3517191668367641}] ()

 

<Where's Wudd> @ 02/12/2014 - 20:54:19 GMT

[20:54:19.522] [@K'ami] [Wudd the Grophet {3515808688898048}:149015857705] [] [Event {836045448945472}: Death {836045448945493}] ()

 

<The Last Straugh> @ 02/12/2014 - 20:58:02 GMT

[20:58:02.911] [@K'ami] [straugh the Grophet {3515804393930752}:393007866873] [] [Event {836045448945472}: Death {836045448945493}] ()

 

<A Break House> & <Three Not So Little Grophets> @ 02/12/2014 - 21:17:02 GMT

[21:17:02.032] [@K'ami] [@K'ami] [] [Event {836045448945472}: ExitCombat {836045448945490}] ()

[21:17:02.071] [@K'ami] [breck the Grophet {3515812983865344}:496004842362] [Focused Slash {3478012976693248}] [RemoveEffect {836045448945478}: Beat Down (Physical) {3478012976693516}] ()

 

<X Marks the Spot> @ 02/12/2014 - 21:40:55 GMT

[21:40:55.071] [@K'ami] [@K'ami] [investigating {3517689884573696}] [RemoveEffect {836045448945478}: Neural Location {3517689884573997}] ()

So it also means that we will have to spent another millions of credits and hours of grind to get Nightlife achievements that are currently bugged?

 

I'd like to see this answered myself as well.

 

I can't imagine being lucky a third time and getting to explode a jukebox, after having done that on the PTS and Live servers.

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

 

Considering how terribly buggy the Codex and Achievement systems have been for the entirety of their existence, and the often large amounts of time and effort it takes for many of these bugged ones, that is a really anti-customer policy to have.

 

I get bugs happen, but they happen way to much with this system. If you aren't going to properly support the Achievement system, it should be removed form the game.

SCREEN and logs folks.. create them tickets and provide the details.

 

They can't update in BULK, but they can most likely update individual ones. If they could do it for bugged Planetary conquests I'm sure they can do it for individuals. That timestamp is the KEY for them to check the logs.

 

I've always had pretty good luck with screen shot info and EXACT time stamp information in the ticket.

If they could do it for bugged Planetary conquests I'm sure they can do it for individuals. That timestamp is the KEY for them to check the logs.

 

The CZ-198 conquest achievement was granted via CS but the timestamp on the achievement is from when CS granted it, NOT from when the achievement should have ben granted.

 

If they do this on Rishi it is meaningless, I don't mind farming Grophets or doing all that again, I just want the original timestamp on the achievements.

 

Futhermore, the CZ-198 achievement was never granted by the game. This is a completely different problem, it's "wipe" of an already granted achievement (both Rishi and Nar Shaddaa Nightlife Event). So, somewhere in the server logs there must be something along the lines of:

• [TIMESTAMP] Granted player X the achievement Y.

 

So unless the info is completely unrecoverable (a.k.a. never recoded anywhere) there must be a way to parse the logs and update the database accordingly. Otherwise why do you even keep logs?

Hey folks,

 

Unfortunately, for the achievements that we addressed in 3.0.1, you will need to earn them again. It is our usual policy that when an achievement is bugged, that once fixed, we will not re-grant the achievement. This is typically due to it being difficult to isolate players who have earned the achievement versus those who haven't.

 

As a side/related note, if you sold the Data Packets which you received from Grophets, you will need to earn those again as well.

 

We apologize for any inconvenience caused by this.

 

-eric

You guys really need to figure out a way to fix mistakes that are not caused by the player. It's pretty ridiculous to put the brunt of the work on us when we had nothing to do with it. How do you guys not have systems in place that can search into the recent past and see when something like an achievement was granted to specific accounts and then re-grant them?

Edited December 17, 2014 by Kadin