EA/BW said UP TO 5 days. If you preordered from somewere else and THEY said oh yeah you GET 5 days early access and charged you more go call the better business bureau or something stop complaing to he company that TOLD you what it was giving you. Yeah ive been checking my email every 10 minutes. But it doesnt meen that I think i should get in NOW becuase i preordered in december.