And I finally found the solution... I just deactivated in Windows my screen and Realtek card as sound devices to just let my headset on... Apparently, even if I choose my headset as sound device by default... SWTOR still send the sound to another device... That's dumb... but I can now play with sound. I did not have this issue with Windows 7 and it seems for Windows 10, this action can fix the problem. I hope this will help other people.

Thanks for this information that could help other people. Unfortunately, the sound mixer is always up for SWTOR and my headset does not have a function to manage the volume on it. I tried also to open the game as administrator (no effect), with compatibility with 7 or XP (no effect). I really don't understand why this damn sound is still off in the game whereas everything is on everywhere

Hi everyone, I don't know if this is the right place to ask for help but customer's assistance was not usefull at all. I built a new PC last week and made a huge upgrade (old PC bought in 2011). Since I reinstalled the game SWTOR on my new PC, I had a bad surprise because all sounds were muted in both launcher and game. I checked my PC configuration : - sound mixer is activated for SWTOR - all drivers are up to date (latest version) - sounds are ok in other applications or games - "Ctrl" + "S" doesn't fix the issue (just switches tick box from fulfilled to empty) - I tried to fix the installation twice with tool available in the launcher and it did not fix the issue - I tried a solution proposed by customer's assistance (an exe file LauncherRepairUtilityU2021.0.18) and it did not fix the issue. Here is my PC set up (I put everything, I don't know what could cause this issue) : OS : Windows 10 (64 bits) Motherboard : ASROCK B460 PRO4 CPU : Intel®_Core_i5-10400F_CPU_@_2.90GHz GPU : NVIDIA GeForce GTX 1050 Ti Sound card : Realtek High Definition Audio Headset/Microphone : Razer Kraken 7.1 Chroma Is there someone to have an idea about how I could fix this issue ?

Il est 14h30 passé et je ne peux toujours pas me connecter sur le serveur... Je paie un abonnement.... Est-ce que les heures d'indisponibilité sont décomptées de mon compteur d'abonnement ? J'en doute... Je travaille dans le domaine et je ne peux pas tolérer qu'un incident apparemment en cours depuis 09h30 au moins ne soit ni réglé, ni communiqué sur le site officiel SWTOR à 14h30 (Twitter n'est pas sous licence SW à ce que je sache...). Le serveur vient de passé "hors ligne" il y a 30/40 mn sur le site officiel... bonjour la réactivité. Tous les autres serveurs sont up et seul celui-ci est down... et la supervision, c'est fait pour les chiens ? Non, parce qu'on est au 21ème siècle tout de même... on supervise plus avec des pigeons voyageurs... Et puis le jeu à plus de 3 ans... si la configuration n'est pas optimisée, on frise l'incompétence...