Hi there! While we understand your frustration and appreciate your feedback, the Customer Service are for account problems and technical issues relating to getting into the game. However, there is already an active discussion thread for the topic of queuing in General Discussion: Queue growing and growing and growing... In the interest of consolidating discussion, we have closed this thread and ask that you use the one linked above for any further discussion. Thank you! Above is the reply in customer service where they direct us to this thread however... ...We're not getting any customer service and my post wasn't for dicussion but for an answer... What plans are in place for all the broken guilds cause by this? and is there a plan for people who were already in the server but got DC'd and now have to wait through queues again? (i.e. the main tank?) Bioware, I am requesting answers from you, not just talking amongst the community. (isn't that what customer service is for?)