Hey folks, since you’re reading this you may likely have heard that we’ve done some restructuring here on the SWTOR team. Sadly, we are bidding farewell to some talented, passionate and exceptionally hard-working people who helped make SWTOR a reality. Impacting people’s lives this way is always very hard, but we’re ensuring the affected people are treated with dignity, fairness and respect. Looking back at launch, we all came together and did something historic. We executed one of the largest, most successful and stable launches of any MMO yet in industry history. That is not an easy feat for any development team or company and we are humbled and honored by our fan community’s strong support both at launch and beyond. Looking forward, the studio remains vibrant and passionate about our many upcoming initiatives for Star Wars: The Old Republic. We still have a very substantial development team working on supporting and growing the game, and we feel we are in a strong position, with your continued involvement and feedback, to continue to build Star Wars: The Old Republic as one of the most compelling and successful online experiences in the world today. There are many strong initiatives planned for cool new content and new features that we’re excited to tell you about in the upcoming weeks and months. Rest assured that we remain dedicated to delivering a high quality service in SWTOR to you, our fans, and we will continue to support and grow Star Wars: The Old Republic over the weeks, months and years to come. Thanks, Greg and Ray

Hello everyone! At BioWare we're always listening to our fans and we've heard our community's comments around players with Level 50 characters being the only group awarded 30 days of play time. We appreciate the feedback and are pleased to announce that we are expanding our Legacy Promotion, also awarding 30 days of play time at no charge to players that have reached Legacy Level 6 (who may not have a 50th level character). We just released the innovative Legacy System as part of Game Update 1.2, and felt that looking at Legacy point progression across all of your characters was a great way to reward our most avid players. This means that any of the experience you earn with any of your characters brings you closer to the goal of Legacy Level 6. The choice of how to get to Legacy Level 6 is yours. First, you need to have passed Chapter 1 to unlock your legacy. Examples of how to get to Legacy Level 6 include: A pair of characters Level 45 and 42 A trio of characters of Levels 45, 32 and 32 A bunch of characters Levels 35, 33, 31, 29 and 20 A single 50th level character that has enjoyed the endgame for a brief time Remember these are just examples – you’re free to choose how to earn your Legacy experience to gain Legacy Level 6. We've also got another significant piece of good news: everyone will have until April 22nd at noon CDT (5:00pm GMT - click here for a time zone converter) to have a Level 50 character or Legacy Level 6 on their account to get 30 days of game time on us. (Your 30 days of game time will be applied to your account on April 25th by 11:59pm CDT.) Players will now have multiple options, as well as more time, to try and reach these goals and play all the great new content in Game Update 1.2. As always, we appreciate your feedback and will do our best to surprise and delight our customers. Dr Greg Zeschuk Studio GM, BioWare Austin [As an FYI: the news story and webpage regarding Legacy Promotion will be updated tonight or early next week with up-to-date information.]

Yesterday was quite a day here in Austin. We likely had the largest one-day subscription account registration process in MMO history – over one million people are now registered players of the game, and the number is growing rapidly. As you might imagine, this presented a huge strain on our infrastructure and systems, but the good news is that we seem to be through the worst of it now thanks to folks working hard all day to serve our community. And as Greg mentioned in his earlier note, we've also been working hard on resolving queues – those being another side effect of the huge demand for Star Wars: The Old Republic over the past week. We were definitely anticipating a very high load but if anything the demand for the game has only exceeded our expectations! We're very appreciative of your support and we look forward to surprising and delighting you throughout the journey ahead. To that end, we plan on letting you know soon about some cool upcoming content planned over the next few months. On behalf of the SWTOR team, Greg and I want to thank you very much for your support, and also your patience yesterday as the team worked hard to process through the huge volume of players trying to register. Thank you, Ray Muzyka and Greg Zeschuk

Hello everyone, While we've worked closely with our retailers in the launch territories to ensure copies of Star Wars: The Old Republic are available from our launch date of December 20th, we understand that for those of you who’ve pre-ordered, there may be a concern about getting your copy on time. We’ve heard you want a 'grace period' where you can continue to play without having to enter a final product registration code (AKA 'game code'). We've been listening, and after doing another deep review of our platform infrastructure, we're taking action. Today, we're announcing a two day grace period for Star Wars: The Old Republic customers. This means that everyone who pre-ordered and is in the Early Game Access program has forty-eight hours from launch in which to enter their product registration code, which will be found inside the physical Standard and Collector's Editions of the game; for digital editions of the game from Origin.com, the registration code will have been emailed to you after December 16th and will arrive before December 19th at 11:59PM EST. After December 22nd 12:01AM EST, you will be required to have a valid payment method and a product registration code registered to your account to continue to play. We strongly recommend that you register your product code as soon as you are able to do so (rather than waiting until the last minute) to ensure a seamless entry into the game, a smooth experience on the account website and to collect any special gifts and items you may be entitled to based on the version of the game you purchased. We understand that for some, your copy of the game may still arrive on or after December 22nd. Unfortunately, we cannot extend the grace period any further. We suggest you contact your retailer to discuss shipping options, if this is a concern. You may be wondering if your 30 days of game time (included with your purchase of the game) will be affected by the grace period. The answer is no. If you redeem your product registration code during the grace period, and add a valid payment method to your account, you will begin your billing cycle from then, and you will be entitled to 30 days of game time. If you redeem your product registration code before December 20th, your billing cycle will begin on December 20th at 12:01AM EST (the official launch date and time of the game). We know this has been an issue for some of you, and we apologize for the concerns. We're looking forward to welcoming all of you to the official launch of Star Wars: The Old Republic! Thanks, Ray and Greg (This post is available in French here, and in German here.)