I have been trying to get a hold of a live person for 2 days. This customer service is the worst i have ever dealt with.

I work for a software company and customer service is #1 and should always be #1. From what i have seen and experienced it must be #321, cause it sucks. I am in the same boat as you. I preordered through origin on July 21st and now i am ****ed apparently and won't get in anytime soon. I tried to call their support line and it says they are to busy so call later. WHAT!? You want me to .. call.. back.. later... What kind of company in their right mind closes the tech support line. Really??? I put in two tickets yesterday which were never replied to and one today. So far i would say they get 1 star out of 10 for customer service. That better be a hell of a game once i get in cause as of right now i am none to impressed with how any of this has been handled so far.

I work for a software company and this staggered launch makes total sense. However selling preorders and giving everyone the false hope of getting in on the first day is total rubbish. This was handled very poorly.

I work for a software company and this staggered launch makes total sense. However selling preorders and giving everyone the false hope of getting in on the first day is total rubbish. This was handled very poorly.

Yeah i have that same issue. What's the deal?

*grumble* Preorder marketing scam BS. I am definitely not happy with the way this has been handled.