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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


DavidStaats
Galactic Seasons - S1 Check In | 06.03.2021, 10:58 AM
Hi all,

We wanted to take this opportunity to discuss some of the feedback we have received regarding Galactic Seasons and provide some answers and clarification, insight into our goals and how we addressed some of the issues which have popped up early this Season. This is going to be a large delve, so let’s dive right in!

Season 1 End Date
Our current plan has always been for Season 1 to last 5 months. Given the Season 1 start date of April 27th, that would put the end date for Season 1 in the September time frame, however we acknowledge we never stated the official end point.

Season 1 will end on Tuesday, September 28 at 12:00PM GMT. This information will be available on the Galactic Season screen in an upcoming update.

Galactic Seasons Tokens
We have seen a lot of questions regarding Galactic Seasons Tokens and if they will or will not expire at the end of a Season.

We do not intend to reset these Tokens at the end of any Season. Galactic Season Tokens are meant to be collected and shared from Season to Season. They are a permanent currency for any and all Galactic Seasons now and in the foreseeable future.

Priority Objectives
We have seen a lot of feedback in regards to the Priority Objectives, both in the types and variety of activities they include, the reroll feature, and the potential for sharing them with your friends to make it easier to tackle them together.

More Variety/Refreshes:
While Galactic Seasons will never have the same level of variety as the Conquest system, it is our intention to add more variety into later Seasons, which we believe should address both the desire for more variety as well as more refreshes.

When we looked at Season 1, we considered a few key elements; activity patterns we saw in player week to week Conquest participation, where there was opportunity to increase engagement, ensuring that Daily and Weekly Priority Objectives fell into a certain time-to-complete range, and ensuring that no matter which objective you had it was relevant to what you are able to actually participate in.

By keeping this initial list of Priority Objectives a little more trimmed down and focused, we could ensure that players met all of these key elements. As we move into future Seasons we will be building further upon this foundation.

Linking or Sharing Priority Objectives:
Similar to refreshes, we are looking into how we can solve the core desire in this request. Priority Objectives are built using the same tech we use for Achievements and Conquest Objectives. Unlike Missions, this tech does not inherently contain capabilities for sharing, so there would be a lot to consider in supporting this type of feature. While we will continue to explore what this could look like, we know that it is important for players to be able to participate in Galactic Season Priority Objectives with friends, and that is an aspect we are and will be more deeply exploring solutions for while building out future Seasons.

Jaleit Nall Rotational Vendor
Our Galactic Seasons vendor, Jaleit Nall, is intended to be a rotating vendor similar to Kai Zykken, however with a longer rotating cadence. We have seen the feedback that players had saved up for a very specific item on her inventory which then became unavailable without notice.

To help make this a more predictable schedule, we will be simplifying and unifying the rotating cadence with Game Update 6.3.1 such that all rotations will occur once every week at 12:00AM GMT. This will line up more appropriately with Kai’s current rotation cadence, and we hope will help make her inventory more predictable.

Group A will remain active for 1 week, and then cycle out for 3 weeks. Group A will consist of the following rewards:
  • HK-55 Jetpack
  • Lucky 77 Swoop
  • Makrin Creeper Seedling
  • Model Gravestone
  • Nico Okarr
  • Nico Okarr's Duster
  • Nico's Blaster
  • Propaganda: Fight For The Meatbags Replica
  • Tauntaun Ram
  • Title: The Illustrious

Group B will begin a week after Group A, remain active for 1 week, and then cycle out for 3 weeks. Group B will consist of the following rewards:
  • Eternal Empire Patroller
  • Galactic Alliance Statue Replica
  • Gannifari
  • HK-55's Blaster Pistol
  • Kakkran Daggerstar
  • Model Zakuul Battlecruiser
  • Rapid Recon Walker
  • Shae Vizla
  • Title: Test Pilot
  • Title: The Intrepid

Group C will begin a week after Group B, remain active for 1 week, and then cycle out for 3 weeks. Group C will consist of the following rewards:
  • Grand Statue of Revan Replica
  • HK-55 Helmet
  • HK-55's Sniper Rifle
  • JA-3 Subversive Battle Droid
  • Mini-Mogul NM-1
  • Model Mach 2
  • Paxton Rall
  • Title: Scourge of the Hutts
  • Umbaran Patrol Tauntaun

Group D will begin a week after Group C, remain active for 1 week, and then cycle out for 3 weeks. Group D will consist of the following rewards:
  • Chiss Talon Interceptor
  • Dazh Ranos
  • Heliotropic Subteroth
  • HK-55's Vibrosword
  • JA-3 Speeder
  • K1-W4 Astromech Droid
  • Makeb Gazebo Replica
  • RE-1 Scout Droid
  • Title: The Risen


State of Priority Objectives
We understand and acknowledge that there were initial issues with Priority Objectives, and would like to give some insight into why these issues occurred, and what we have done to address them.

Priority Objectives not tracking:
Players had reported that certain Priority Objectives stopped tracking either under certain conditions, such as the Daily PO: Defeat Capital Enemies, or had been tracking and then suddenly stopped. This was complicated because it was not tied to any one specific process.

Instances where players had Priority Objectives which were tracking and then suddenly stopped tracking was a result of an error in the schedule between Galactic Seasons Weekly schedule and the Conquest Schedule. In this instance, the Galactic Seasons schedule switched over to the next week indicating that new Priority Objectives were available prior to the Conquest schedule switching over. Because Priority Objectives are built using the same tech as our Conquest Objectives, if a player happened to log in during this window of time there was a potential to obtain new Priority Objectives as the system intended. However when the Conquest schedule flipped over 12 hours later, the newly acquired Priority Objectives of those players had then become invalid, thus preventing them from further tracking and advancing.

We have brought these two schedules back in line with each other as we intended, and have made additional development and internal testing improvements to prevent this in the future. Further, we are exploring additional ways to further separate the two systems from each other to help prevent this in future Seasons.

In instances where players had Priority Objectives which were tracking and then seemed to not track or update under other conditions was due to the complexities of our Priority Objectives multiple conditional passes. In these cases, a condition check was preventing characters above certain Levels from progressing Priority Objectives which were already provided as a player’s assigned Priority Objectives. We have resolved this condition check and have made notes for future internal development and testing to ensure that this does not occur moving forward.

Refreshing into completed Priority Objectives:
Refreshing into Objectives which were already completed was due to one of the Priority Objective’s final condition checks failing, allowing progress on Objectives which were not visible or assigned to the player. This is the same tech which allows hidden Achievements to progress and to then display themselves when completed, so we needed to ensure that our fix for this was methodical to prevent a more widespread issue. We have identified the fix and rolled it out to all Priority Objectives, and will continue to cross check this while developing and internally testing all Priority Objectives. In addition, we are looking into ways to further prevent this as we move into Season 2.

Only having one Priority Objective:
This was due to a timing issue with a safeguard we had placed in to prevent players from being assigned previously completed Priority Objectives. In this instance the system was assigning Priority Objectives to the player, however the Conquest system was then resetting those same Priority Objectives leaving players in a bad state and potentially with only 1 Weekly Priority Objective if they had already done that Weekly during the week prior.

We corrected this behavior, and in addition created a form of self-repair in the event this occurs again. This checks if a Legacy has the correct number of Priority Objectives, and if not the system will recognize this and assign the Legacy another valid Priority Objective.

We are examining all of the issues we have had with Priority Objectives with Season 1 and applying that knowledge moving forward. We are seeing where there are additional opportunities to separate out some of the systems, and ways to simplify.

We want to thank you for your continued feedback. We are very actively gathering and using it to refine what Season 2 may look and feel like.


CommunityTeam
Any update on June 2021 Events ? | 06.03.2021, 04:06 AM
Hi folks,

The schedule for the June events has been posted here: SWTOR In-Game Events for June.


CommunityTeam
What happened to the galactic season token Companions? | 06.03.2021, 03:53 AM
Hi folks,

Our team is still looking into the bug regarding the Companions from the Galactic Seasons vendor Jaleit Nall.

As mentioned in this post: Buying old Sub Companions does not allow you to unlock said Companions, we have temporarily disabled the purchase and removed all Companions from the Galactic Seasons vendor Jaleit Nall with Game Update 6.3a while we investigate reports of Alliance Alerts not being granted. These Companions will return to the vendor in a future patch during Season 1 once we have resolved the Alert granting issue.

We'll update you in the thread mentioned above when we have more information.

Thank you for your patience while we get this issue resolved.


CommunityTeam
Creating a post - Formatting options disabled | 06.02.2021, 10:50 AM
Hi folks,

I have an update regarding the formatting issues you all encounter.

As mentioned in JackieKo's post here: Website Maintenance June 3, 2021, website maintenance is scheduled tomorrow, from 8:00AM - 8:30AM PDT (1500 - 1530 UTC) to fix these issues.


JackieKo
Website Maintenance June 3, 2021 | 06.02.2021, 09:09 AM
Hi everyone,

We are aware of the formatting issues when making a post in the forums. We will be performing maintenance on the website on June 3rd, from 8:00AM - 8:30AM PDT (1500 - 1530 UTC) to fix these issues. While this is a short window, please note that the forums and website will be unavailable during this time.

Jackie


CommunityTeam
Galactic season: some priority objectives no longer progress | 06.02.2021, 07:44 AM
Hi folks,

Thanks for the report regarding the tracking issue with your Priority Objectives. Could you tell us where your character was when the Weekly Reset happened?

Thanks!


CommunityTeam
Creating a post - Formatting options disabled | 06.02.2021, 04:22 AM
Hi folks,

Thanks for reporting the formatting issue you all encounter on our forums.

Our team is currently looking into it. I'll update you in this thread when I have more information.


CommunityTeam
World Boss Equipment Crates | 06.01.2021, 09:49 AM
Hi UlaVii,

Thanks for the report regarding the missing Tech fragments and World Bosses crates from some World Bosses.

I've transferred the information to our team for additional verification. I'll update you when I have more information.


DavidStaats
Galactic Seasons - Credit Catch Up | 05.28.2021, 10:35 AM
Hi all,

Thank you for the reports regarding the Catch-Up system not launching on the date and time we had stated on Tuesday.

We investigated this and found a one-day discrepancy in our debugging tools and schedule, resulting in the previous date and time we provided to be exactly 1 day behind the actual schedule for Catch-Up.

We are addressing the discrepancy in our debugging tool and adding additional layers of checks to prevent this from occurring in the future.

When we planned Catch-Up, we did so with the intention of providing a large buffer between when the Catch-Up system reached its Max Catch-Up Level (currently at Reward Level 95 as stated on Tuesday), and when the Season would end. Catch-Up will still reach the Max Catch-Up Level with ample time before the end of the Season, providing all players time to utilize Catch-Up to continue their Seasons progression.

My initial post will be updated to reflect this info.

Thank you again for your patience and understanding.


CommunityTeam
Galactic Seasons Credit Catch Up isn't available | 05.28.2021, 08:29 AM
Hi EHKodiak,

Thanks for your report regarding the Catch-up option.

To help us verify this bug, could you share a screenshot of your Galactic Seasons window?


DavidStaats
Galactic Seasons - Credit Catch Up | 05.25.2021, 10:33 AM
Hi all!

The Credit Catch-Up system for Galactic Seasons will begin this Friday, May 28th, so we wanted to take a moment and discuss what this Catch-Up brings with it, how it works, and give some insight into what it may cost.

What is the Credit Catch-Up system?
The Credit Catch-Up system is a way for players to unlock eligible Galactic Seasons Reward Levels with in-game credits to catch back up in their Galactic Seasons progress. It is designed to help players who may have fallen behind our anticipated Galactic Seasons progression cadence, or for those players who are just now joining the Season or may try the Season at a later time.

How does Credit Catch-Up work?
Once active, the Credit Catch-Up system progresses day over day, allowing Reward Levels up to that day to be unlocked with Credits. This means that starting Friday the 28th at 12:00PM GMT, Reward Level 1 will be eligible for Credit Catch-Up. On Saturday the 29th, up to Reward Level 2 will be eligible for Credit Catch-Up. On Sunday the 30th, up to Reward Level 3 will be eligible for Credit Catch-Up.

This will continue until the Catch-Up system reaches our current Max Catch-Up Level, which is Reward Level 95. Once it reaches that point, all Reward Levels up to Reward Level 95 will remain available for Credit Catch-Up throughout the remainder of the Season, allowing players who have fallen far behind or who come in near the tail end of the Season an opportunity to Catch-Up in their progression.

How do I know which Reward Levels are Catch-Up eligible?
Any Reward Level which is eligible for Catch-Up will show the Credit icon on them with the phrase “Catch-Up”. When a player clicks on that they will be presented with a purchase option of either Cartel Coins or Credits.

Will I be eligible to use this system?
This depends on where you are in the current progression of the Season, and where you may be later on in your progression of the Season. If you are above Reward Level 1 when Catch-Up begins on the 28th you will not see any change. If you are new to Galactic Seasons starting on the 28th, you will see Reward Level 1 as an eligible Catch-Up

Players become eligible for Catch-Up if they are behind the day over day progression of the Catch-Up system. As an example, if a player joined the Season on Tuesday June 1st, they would be eligible to use the Catch-Up system to advance to Reward Level 5.

If you are a player who has been advancing throughout the Season naturally, chances are you may never encounter this system - and that’s ok! This system is intended as a means for players who find themselves coming in late to the Season or falling behind in the progression a chance to catch back up. If you never encounter it, you can rest assured that you are making ample progress in the Season!

How much will the Catch-Up system cost?
The cost of each Reward Level unlock is similar to the Jump Ahead system we offer with Cartel Coins in that each Reward Level unlocked is a multiplier against a base cost. In the case of Credit Catch-Up, the base Credit cost is 175,000 Credits. However, unlike the Jump Ahead cost, this Credit cost of each additional Catch-Up grows at an exponential rate.

As an example, here is the cost associated with the first 10 Credit Catch-Up unlocks. Note that this cost is not strictly the first 10 Reward Levels; rather it is the cost for unlocking any 10 Reward Levels through Catch-Up, regardless of which Reward Levels those are.

Catch-Up #1 = 175,000
Catch-Up #2 = 494,974
Catch-Up #3 = 909,326
Catch-Up #4 = 1,400,000
Catch-Up #5 = 1,956,559
Catch-Up #6 = 2,571,964
Catch-Up #7 = 3,241,045
Catch-Up #8 = 3,959,798
Catch-Up #9 = 4,725,000
Catch-Up #10 = 5,533,986

We hope this helps give some clarification and context for the upcoming Catch-Up system! Keep an eye out for an additional post in the near future covering some general Galactic Seasons items! Thank you again for all of your continued feedback.

EDIT: Modified date based off of updated info provided here.


JackieKo
Galactic Seasons - Where's the credit unlock? | 05.24.2021, 09:39 AM
Quote: Originally Posted by artoodetoo View Post
Hi Jackie, any update regarding the catch-up mechanic?
Hi artoodetoo,

The credit catch up is still intended to go live 30 days after Game Update 6.3, so it is currently targeted for May 27th.


CommunityTeam
Behind the Scenes of “Secrets of the Enclave” Flashpoint, Part 2: Story | 05.21.2021, 08:47 AM
Hello everyone!

We interviewed Caitlin Sullivan Kelly, one of our writers, to give our players more insight into the story of our new “Secrets of the Enclave” Flashpoint and other story pieces she has contributed to SWTOR. Read more here: Behind the Scenes of “Secrets of the Enclave” Flashpoint, Part 2: Story.


JackieKo
BioWare, you have to make it clear when items rotate out from Galactic Seasons vendor | 05.19.2021, 08:52 AM
Quote: Originally Posted by TrixxieTriss View Post
It got better for a bit. But now it’s gotten worse than before. I’m actually wondering if Jackie is still with the company because she hasn’t been active for a bit.

Quote: Originally Posted by Damask_Rose View Post
She has posted twice this month. She isn't much of a liaison. A lot of her posts have become little more than curt reminders to individual posters about how or where they should post.
Wanted to chime in since there are some skewed perceptions and I would like to address them. I'm still here and still active though yes, I haven't been active in terms of publicly posting the last couple weeks. I want to be mindful of what I post here because I know players are wanting updates to the game and there are many watchful eyes on the dev tracker. I learned early on how much a gold post means to people who use the forums.

I still read the forums, gather feedback I see here, through my PMs, and other platforms, provide it to the team, moderate, review and process reports, and work on various projects that affect different pockets of the community outside of the forums. I understand that because I'm not posting 100% of the time up front and center in the forums, the perception is that I am just not active at all, but I am, and still have the same drive to cultivate the relationship between dev and player here as when I first started.

I want every post I make to have meaning behind it whether that be providing game updates, news, or moderating to keep this place healthy and also welcoming to people who are either new or lurking. It's a balance that I am always working to be mindful of when posting here.


CommunityTeam
Dread Palace does not count toward weekly Priority Target | 05.19.2021, 08:22 AM
Hi folks,

Thanks for the additional information provided regarding the bug about Dread Palace Operation not being counted toward the completion of the "Weekly PO: Set of the Empire Operations".

Our team is currently looking into this bug. I'll update you in this thread when I have more information.

In the meantime, you would normally be able to complete this Priority Objective by:
  • Completing the following Operations in Story Mode: Dread Fortress or Temple of Sacrifice
    OR
  • Defeating the Colossal Monolith three times

For visibility, I will also add this bug to the known issues list: Game Update 6.3 - Known Issues list.


CommunityTeam
Dread Palace does not count toward weekly Priority Target | 05.19.2021, 04:03 AM
Hi folks,

Thanks for reporting the bug with Dread Palace and the "Weekly PO: Set of the Empire Operations".

Did you check if Dread Palace is correctly tracked in this Weekly PO when choosing the "tracked" option in the Conquest Objectives Window?


CommunityTeam
Daily PO: Huttspace Heroics | 05.14.2021, 05:21 PM
Hi folks,

Thank you for the information provided.

Seems like the Daily PO: Hutt Space Heroics screen is only tracking the Heroics on Makeb.

As mentioned by red_onion in the thread, you need to select the "tracked" option of this daily to see the tracking of each planets:

Daily PO: Hutt Space Heroics
  • 0/2 Complete [Heroic] missions on Makeb
  • 0/3 Complete [Heroic] missions on Nar Shaddaa
  • 0/3 Complete [Heroic] missions on Voss
Your completed heroics should be correctly tracked in this section.


CommunityTeam
Daily PO: Huttspace Heroics | 05.14.2021, 12:26 PM
Hi foks,

Thanks for reporting this bug with the Daily PO: Hutt Space Heroics.

To help our team investigate this bug, could you tell us which Heroics did you complete?

Thanks!


CommunityTeam
Only one weekly PO now? | 05.13.2021, 09:19 AM
Hi folks,

Our team deployed a fix regarding the one weekly priority objective (PO) bug this morning.

This change will not require downtime but will take a few hours to distribute across the entire game (up to 12 hours). As the rollout has already started, you will typically see the fix applied to your character after traveling between areas (with a loading screen).

If as of 10:00 PM CDT (3:00 AM UTC) you are still only seeing one PO, please report that here and we will investigate.

Thank you for your patience.


JackieKo
how to make a complaint? | 05.11.2021, 09:22 AM
Kurzis,

As other players have pointed out, the issue you have brought up has been acknowledged in multiple forms and as stated, the bug will be fixed in a future update. Please refer to the correspondence you received from Customer Support.

We ask that you keep conversation regarding this bug contained to the main thread Show Darkside corruption option doesn't work in Nautolan costume slots so that discussion is consolidated and kept in one place as opposed to creating multiple threads and posts about the same topic. Please refer to our Forum Guidelines for our rules regarding spam.

Lastly, we take harassment very seriously. Please feel free to message me with all the relevant details and I will forward your report to the team for review.

Jackie
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