Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


DanielSteed
December In-Game Event Schedule | 12.02.2020, 01:21 PM
Hey everyone!

I wanted to follow-up here with some clarity on a few things. Conquests will begin at 12:00pm GMT, so the previous Conquest week will end at 11:00am GMT to allow for the hour cooldown period between events.

Some of you have been curious why we're making this timing change. We have aspects of SWTOR that reset on a weekly basis - Operations lockouts, Weekly Mission Resets, Conquests, etc. We know that these events are important for players and some modify their playtime based on when these resets happen. Aligning all our reset timers makes things easier for players to keep up to date with SWTOR, provides an expectation for future resets, and helps prevent potential development problems on our end when having multiple systems using different resetting behavior.


DanielSteed
December In-Game Event Schedule | 12.01.2020, 05:58 PM
Hey everyone!

The event schedule for December has been published. This month the Pirate Incursion, Rakghoul Resurgence, and All Worlds Ultimate Swoop Rally events will make an appearance. These of course will be joined by the seasonal Life Day and Anniversary events as well.

I'm sure some of you are already wondering why the start and end time for events later this month are different than the norm. Game Update 6.2 'Echoes of Vengeance' will change the Conquest reset timer, making it match the Weekly Mission reset timer.


CommunityTeam
I am a subscriber but the game thinks I am Preferred | 12.01.2020, 10:38 AM
Hi BFBHitmarkers,

Your issue should now be fixed.

For players who encounter the same issue, the best thing to do is to directly contact our support team by phone or at this email address: support@swtor.com. When contacting them, make sure that you're giving your account iD or send the email from the one linked to your SWTOR account.

You can also post your issue on our SWTOR Answer HQ - Forums: Problems with Subscription.


CommunityTeam
Welcome to the 6.2 PTS! | 11.30.2020, 11:08 AM
Hi folks,

We just brought down the PTS. You will no longer be able to access it.

Thank you for taking the time to test and share your feedback on the new Spirit of Vengeance Flashpoint, the Login Rewards system, and the new Emote Window.

You will be able to check those new additions in our next 6.2 Game Update - Echoes of Vengeance.


CommunityTeam
Site "Login Failed" | 11.30.2020, 09:37 AM
Hi folks,

Thanks for letting us know that you can now access our website.

I just want to confirm that the previous issue is now fixed. You should no longer encounter an issue when logging into our website.

Thanks for your patience.


CommunityTeam
Site "Login Failed" | 11.30.2020, 08:53 AM
Hi all,

Thanks for the report concerning the Login issues you encounter on our website.

Our team is currently looking into it. I'll update you in this thread when I have more information.


CommunityTeam
Bug: GTN Resetting To Page 1 When Enter Pressed | 11.30.2020, 05:57 AM
Hi all,

Thanks for the reports concerning the Enter key, which resetting the research in the GTN window when used in the Chat window.

Our team is currently looking into it. I'll update you when I have more information.


CommunityTeam
Subscriber downgraded to Preferred/Free to play | 11.30.2020, 05:04 AM
Hi kiovec and Outcastt,

Your issue is now fixed. If you log into your account, you will see that your status has been changed to subscriber.

Edit: I invite players who encounter issues with their subscription to directly contact our support team at this email address: support@swtor.com (make sure to mention your account iD or send the email from the address linked to your SWTOR account) or post your issue in the following thread on our SWTOR Answer HQ - Forums: Problems with Subscription.


CommunityTeam
I didn't get a 7 days sub | 11.30.2020, 04:56 AM
Hi MaffiaBence,

Your issue should now be fixed.

Players who encounter a subscription issue should directly contact our support team by phone or at this email address: support@swtor.com. More information, here: How to contact Star Wars™: The Old Republic™ (SW:TOR) support.


DanielSteed
Virtual Cantina 2020 Recap | 11.25.2020, 01:04 PM
Hey everyone!

I wanted to offer some clarification. Until we can return to in-person events, we are planning to hold more Livestream Cantinas throughout next year. In the future, we're likely to do both once we're able! Since we tried a few new things production/format wise with the recent livestream, I wanted to take the opportunity to gauge the community's thoughts.


Quote: Originally Posted by Darthjantom View Post
I would love to see an official stream having you show how you take the screenshots/videos whenever new cartel market items are released giving us a behind-the-scenes look at the kind of dev tools for screenshots & cinematics you got access to . Actually some behind-the-scenes streams could be nice, seeing how stuff in the game is made (not that the behind-the-scenes interviews on the site arent nice, but it's different between reading an interview and actually seeing how stuff is made).
Interesting idea. While the team, and myself especially, are always looking at ways we can provide a behind-the-scenes look, that's a route I haven't looked into much. Can't guarantee it will happen, but I'll start putting some brain power into something of that nature.


DanielSteed
Virtual Cantina 2020 Recap | 11.24.2020, 06:45 PM
Hey everyone!

Two quick notes for y'all. While we've mentioned this in other threads, I wanted to double back and inform everyone here that we created a new code to receive four classic Korrealis mounts. The new code is CantinaLivestream2020. This new code will expire on Monday, November 30th.

Secondly, everything has now been uploaded to YouTube to view at your leisure! Keith mentioned that if the community really liked this style of a "virtual cantina", we can look into doing these in a post-pandemic world. Whether you liked the general format, meeting someone new from the team, hearing from voice actors etc. Let us know what parts you liked!


DanielSteed
The Making of Gear Inspired by “The Mandalorian” | 11.24.2020, 12:29 PM
Hello everyone!

Today we published another behind the scenes style article. This time we pulled back the curtain and talked about the creative process when it came to making items inspired by "The Mandalorian". If you'd like to give it a read, here's a link.


CommunityTeam
Recent livestream code doenst get confirmed. 20.11.2020. | 11.24.2020, 04:40 AM
Hi all,

The Cantina Livestream code was changed, the new code is now the following one: CantinaLivestream2020.

Those you don't have any mount will receive all the mounts while the ones who already have few of the mounts will receive the ones they're missing.

Thank you for your patience.


DanielSteed
LivestreamCantina2020 | 11.23.2020, 06:10 PM
Hey everyone!

Thank you for your reports concerning the LivestreamCantina2020 code.

According to our team's investigation, the code expired on Friday instead of next Friday.

Good news, we have a new code to replace the old one: CantinaLivestream2020. Use this code on the following page: https://www.swtor.com/redeem-code to receive four classic Korrealis mounts.
This new code will expire on Monday, November 30th.

Thank you for your patience and apologies for the inconvenience.


CommunityTeam
Welcome to the 6.2 PTS! | 11.23.2020, 11:34 AM
Hi folks,

PTS is back! You can now log into it to test our new Flashpoint: The Spirit of Vengeance, the Login Rewards, and Emote Window.

Thank you for your patience!

Note: There is a known issue with Heta Kol, the final boss of the Flashpoint. Players might not be able to finish this final boss.


CommunityTeam
Presence Amplifiers are not working | 11.23.2020, 11:16 AM
Hi all,

Thank you for the report concerning the bug concerning the Amplifiers: Presence and the companion's stats.

Our team is currently working on it. I'll update you here when I have more information.


CommunityTeam
Bug: Legacy Ignore Not Ignoring | 11.23.2020, 10:39 AM
Hi all,

Thank you for those reports concerning the Legacy Ignore option.

Our team is currently working on it. I'll update you when I know more.


CommunityTeam
No paid subscription | 11.23.2020, 09:09 AM
Hi all,

Sorry to read that you encounter issues with your subscription. For Alfomora, boreallis, and NaturalKiller, your issue is now fixed.

For subscription issues, the best thing to do is to directly contact our support team at this email address: support@swtor.com. When contacting them, make sure to give all the relevant information such as account name or email address linked to the account if you're contacting them from a different email address.


CommunityTeam
Recent livestream code doenst get confirmed. 20.11.2020. | 11.23.2020, 08:42 AM
Hi all,

As mentioned in the following thread: LivestreamCantina2020, our team is currently looking into it.

I'll update players in the thread above when I have more information.


CommunityTeam
LivestreamCantina2020 | 11.23.2020, 04:33 AM
Hi folks,

Thanks for your different reports concerning the LivestreamCantina2020 code.

Our team is currently looking into it. I'll update you when I have more information.

Thank you for your patience while we're looking into it.

Note: It seems that the code doesn't do anything when players who already own those mounts redeem the code, the page is just reloading. Do not hesitate to check in your Collections if the following mounts are already unlocked: Korrealis Regent, Korrealis Sheriff, Korrealis Viceroy, and Korrealis Viscount.
Star Wars: The Old Republic > English > Developer Tracker