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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


MikeBradley
Season 11 Summary | 12.13.2019, 03:33 PM

Hey All,

As we begin season 12, I wanted to provide a bit of a recap of actions we took during season 11, talk a bit about the upcoming season, and highlight some of the changes that will be coming with it.


Season 11 Actions

During season 11 we took action against a total of 163 accounts for cheating, hacking, win trading, or exploiting in PvP, including 18 permanent account bans. You may have seen some of my reports trying to explain what we take action against, how we punish, what our goals for these punishments are, and what else we are seeing in the broader PvP environment. I hope that these reports have helped shed some light on these areas, and I would be very interested to hear from you all about what you appreciated from them, what you didn’t, or what other information you would still like to see provided.

Throughout the season we also tried to gather as much feedback as possible from the PvP community to get a clearer picture of what their biggest frustrations have been. One of the recurring themes that came up (and that I attempted to speak to in the June Report) was that even with regular, harsher punishments, it felt like it was still too easy for people to cheat their way to the top or to just ruin the PvP experience for others. As a result, we created a new email for reporting this kind of behavior directly to our Live Production team, and in many cases the reports we’ve received have been very helpful. We also took all of that feedback and worked with our designers to come up with some changes for ranked PvP specifically that we are hoping will do more to discourage or deter cheating across the board.


Season 12 Changes

As you can see in the 6.0.2 patch notes, here’s a list of changes we have made for the upcoming PvP season:

  • Made adjustments to matchmaking which previously allowed a single tank or healer in the Ranked queue to be able to lock up the queue from making any future Ranked PvP matches.
  • Players who decline a queue pop or who leave a match early for a Ranked Warzone will now be unable to queue again for 15 minutes.
  • Increased the Rating penalty received for declining a Ranked PvP queue or leaving a match early to 25 rating (up from 15 rating).
  • In addition to minimum rating requirements, each Ranked PvP Rank now has a minimum games played requirement as follows:

    • Bronze – 25 wins
    • Silver – 50 wins
    • Gold – 100 wins
    • Top 96 – 200 wins

Starting with this season, we will also have the ability to remove cheating players from the Ranked PvP environment altogether. So in addition to all our previous actions, if an account is caught win trading, cheating, or exploiting in PvP, they will be removed from and unable to queue, join, or play ranked PvP for the rest of the season. If an account continues to be disruptive and problematic in other areas of the game, we absolutely reserve the right to permanently ban those accounts and we will do so if we feel it is warranted.


Top 96 Rewards

As I’m sure some of you are wondering about these, Top 96 rewards will begin going out today, and will be completely distributed by Friday, December 20th.


Going Forward

I realize that these changes may not be all the ones you were hoping for from the new season. When we took a step back and looked at the trends of season 11 (and even earlier seasons), we consistently saw the sentiment that cheating felt rampant, that our punishments did not feel terribly effective, thus Top 96 placements felt like they had lost all meaning, and that few believed we could or would do anything about it. I do want to reiterate that we are by no means finished gathering your feedback or done iterating on ideas to make PvP a better experience for everyone, these are just the changes we were able to make before the new season. Here’s a list of areas that we have heard from you about, and are continuing to brainstorm and design around.

  • Mixing up seasonal variety
  • More Matchmaking improvements
  • More choice in picking or excluding certain maps or game types
  • Re-examining Group Ranked
  • Balance Issues
  • Vote kicking abuses

Thanks to everyone who has read through or commented on any of my posts, sent our PvP email a report of any kind, and to anyone who has in any other way helped to foster a constructive PvP environment. I look forward to hearing your thoughts throughout season 12, and to further improvements in the future.

Until next time…


DanielSteed
Upcoming Community Livestream - December 16 | 12.12.2019, 04:15 PM
Hello everyone,

Next Monday, December 16th, we will be doing another community livestream on Twitch! With 2020 right around the corner, we'll be talking about what players can expect to see coming soon. If you keep an eye out, a hint can already be found on the Fleets…


DanielSteed
Latest Cartel Market Additions - December 12th | 12.12.2019, 03:30 PM
Hello everyone!

With today's update a few new items have been added to the Cartel Market. A full breakdown of them can be found here!


EricMusco
Maintenance: December 12th, 2019 | 12.12.2019, 11:50 AM
Quote: Originally Posted by omaan View Post
Where are top 96 rewards? No one got them
Top 96 rewards are still in process, reminder that they are handled separate from the patch itself. Mike will have an update on those in his upcoming update, look for that by tomorrow the latest.

-eric


EricMusco
6.0.2: Scourge Romance Bug? Tharan Cedrax's Return? | 12.12.2019, 11:13 AM
Quote: Originally Posted by Ylliarus View Post
Looking over the patch notes for today's maintenance, I was somewhat disturbed by the fact that I saw nothing about the Scourge Romance bug or Tharan Cedrax returning to our Jedi Consulars? Are these hidden/surprise features of the maintenance? Or will we have to wait until 2020 until those will be fixed? Wasn't Tharan Cedrax supposed to return to us before the end of the year?

If Tharan's return to our Jedi Consulars is again postponed, then some communication on this fact would have been warranted. And some further information on the Scourge Romance bug as well. People have waited for that one for years and now, when we finally have it, it is bugged.
The Tharan recruitment was just missed in the patch notes, that is in today's patch! The Scourge romance bug unfortunately didn't make it in this patch, but it is scheduled in a future patch. I will provide any updates on that fixes timing as I get them.

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.12.2019, 11:10 AM
All servers are available now, thanks all!

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.12.2019, 11:03 AM
Hey all,

All NA servers are once again available, still working through a hardware issue in EU. Hoping it won't be too much longer.

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.12.2019, 08:30 AM
Hey folks,

Just to alleviate any concerns, Tharan's recruitment for Consulars is in today's patch, it was just missed in the notes. I will work on getting it added.

Thanks all.

-eric


EricMusco
Cartel Coins gone | 12.11.2019, 07:19 PM
Hey folks,

We are recovering from the issue. You should be able to see your coin currency and purchase normally again. The team is continuing to monitor, let us know of any further issues.

-eric


EricMusco
Cartel Coins gone | 12.11.2019, 06:49 PM
Hey all,

Just confirming the team is aware of the issue. Your coins are safe, don't worry. This issue only is only affecting EU servers. I will provide updates as I have them.

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.11.2019, 04:12 PM


EricMusco
Maintenance: December 12th, 2019 | 12.11.2019, 11:57 AM
Hey folks,

As a heads up, patch notes will be up towards end of day, Austin time. I will post here as soon as they are available.

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.10.2019, 01:03 PM
Quote: Originally Posted by SchnellesWiesel View Post
Incorrect: "TIME: 5:00AM - 9:00AM PDT (1300 - 1700 GMT)"
Correct: "TIME: 5:00AM - 9:00AM PST (1300 - 1700 GMT)"

Incorrect: "VERSION: 6.0.1a"
Correct: "VERSION: 6.0.2"
Curse you, daylight savings! Thank you for catching, both are fixed.

-eric


EricMusco
Maintenance: December 12th, 2019 | 12.10.2019, 10:01 AM
Hey everyone,

We will be taking the servers offline on Thursday, December 12th to deploy Game Update 6.0.2.

Details:
DATE: December 12 2019
TIME: 5:00AM - 9:00AM PST (1300 - 1700 GMT)
VERSION: 6.0.2

Patch notes will be available on Wednesday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars™: The Old Republic™!

-eric


EricMusco
tulak hord server | 12.05.2019, 11:17 AM
Hey all,

Looks like the recovery changes we made kicked in pretty quickly as things seem back to normal. Let me know if you are seeing any specific issues still.

-eric


EricMusco
tulak hord server | 12.05.2019, 10:52 AM
Hey folks,

The team is aware and looking into why the drop happened, I will let you know when recovery is in place or if things will need an extra kick to get there.

-eric


EricMusco
No Double EXP Event for the Holidays? | 12.05.2019, 09:41 AM
Hey folks,

I just want to confirm that there will not be a double XP event in December. We ran a long double XP event on the lead-up to Onslaught and as others have alluded to, we don't want to run a double event this soon after the expansion has launched. I am not sure yet when the next double event will be, but I would expect at least another couple of months.

Thanks all.

-eric


EricMusco
Why Is Life Day Scheduled So Late This Year? | 12.04.2019, 02:47 PM
Hey there,

I can add some clarity on the timing of Life Day this year. Typically our events all start and end on Tuesdays and Life Day is no different. We are planning a patch (6.0.2) for next week that will come out on Thursday. This patch will include some Life Day stuff and so it would then start on the next Tuesday after the patch, the 17th!

-eric


DanielSteed
In-Game Events for December | 12.02.2019, 05:03 PM
Hello everyone!

Today we updated the in-game events schedule for December. This month will see Relics of the Gree, Rakghoul Insurgence, and Bounty Contract Week occurring. Along with those, Life Day and our Eight Year Anniversary will be happening as well!


EricMusco
Dath malgus (server) is dying AGAIN | 11.29.2019, 10:21 AM
Hey folks,

The team is looking into what happened. From what we can see on our side most players were able to log back in almost immediately and the servers are back to normal. If you are still having issues logging in, wait 5 minutes, completely close the game client, and try again.

Let me know if it is persisting beyond that.

Thanks all.

-eric
Star Wars: The Old Republic > English > Developer Tracker