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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
Login Service Currently Unavailable | 11.22.2019, 11:25 AM
Hey folks,

There are some very intermittent connection issues occuring which is causing a variety of side effects. Login failures, delays in CM purchases, etc. The team is working on getting them resolved.

For logins specifically, wait a few minutes and try again as that may get you into the game until the issue is resolved. I will share more details as I have them.

-eric


EricMusco
16M ops and missing loots. | 11.22.2019, 09:11 AM
Hey folks,

The team is aware of the issue and working on a fix. I will let you know when I have more details.

-eric


EricMusco
Darth Malgus Server Offline | 11.21.2019, 07:30 PM
Everything is back up, thanks for hanging in there with us folks.

-eric


EricMusco
tulak hord server | 11.21.2019, 07:29 PM
Hey all,

All servers are back online, apologies for the momentary outage. Thanks all.

-eric


EricMusco
tulak hord server | 11.21.2019, 07:26 PM
Hey folks,

I posted in the other thread but wanted to confirm the team is on it. Working on getting the server up ASAP.

-eric


EricMusco
Darth Malgus Server Offline | 11.21.2019, 07:24 PM
Hey folks,

The team is looking into what is up but this outage affected all of the EU shards. The team is looking to get them back up ASAP.

-eric


EricMusco
Maintenance: November 21st, 2019 | 11.21.2019, 11:09 AM
Hey folks,

Totally understand the frustration around some of the bugs still in-game following 6.0 that weren't fixed today. For transparency, today's patch was an urgent and small patch specifically to address an exploit (stats stacking almost infinitely in Story Mode Ops) and to continue to address connection issues with Tulak Hord. There is another patch coming in December that has a fair number of bug fixes in it. I will aim to do a pass ahead of its release (especially in the bug reports forum) to relay what you can expect for bug fixes in that update.

-eric


EricMusco
Maintenance: November 21st, 2019 | 11.21.2019, 09:04 AM
All servers are once again available! Thanks everyone.

-eric


EricMusco
Maintenance: November 21st, 2019 | 11.21.2019, 08:04 AM
Patch notes are now live: http://www.swtor.com/patchnotes/game-update-6.0.1a

Also, relevant for this maintenance from the Tulak Hord thread:

Quote: Originally Posted by EricMusco View Post
Hey folks,

The team is taking a look at ensuring the server recovers. As a note, we are going to have a maintenance tomorrow (details coming shortly) where we are doing a few things to address the situation with Tulak. We are making a number of hardware changes during the downtime to address the issue and also making some game-side improvements to make things a bit smoother in the case where this would happen again.

Let me know any areas that are being problematic and I will pass them on. Thank you again for your patience.

-eric


EricMusco
tulak hord server | 11.20.2019, 03:44 PM
Quote:
Originally Posted by Tsillah View Post
Will that be for Tulak Hord only or are all servers going down (and maybe address the GUI delays for skills etc)?
It is all servers to deploy a small patch. The GUI fix is in that patch.

-eric


EricMusco
Maintenance: November 21st, 2019 | 11.20.2019, 03:10 PM
Hey everyone,

We will be taking the servers offline on Thursday, November 21st to deploy Game Update 6.0.1a

Details:
DATE: November 21 2019
TIME: 6:00AM - 8:00AM PDT (1400 - 1600 GMT)
VERSION: 6.0.1a

Patch notes will be available on Thursday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars™: The Old Republic™!

-eric


EricMusco
tulak hord server | 11.20.2019, 03:05 PM
Hey folks,

The team is taking a look at ensuring the server recovers. As a note, we are going to have a maintenance tomorrow (details coming shortly) where we are doing a few things to address the situation with Tulak. We are making a number of hardware changes during the downtime to address the issue and also making some game-side improvements to make things a bit smoother in the case where this would happen again.

Let me know any areas that are being problematic and I will pass them on. Thank you again for your patience.

-eric


EricMusco
Dantooine Conquest week nerfed? | 11.20.2019, 01:13 PM
Thanks everyone for the confirmations and additional details. I will pass them on the team for investigation.

-eric


EricMusco
Dantooine Conquest week nerfed? | 11.19.2019, 05:09 PM
Hey folks,

I just want to make sure I am capturing what you are reporting correctly. Numerous Conquest Objectives from pre-Onslaught are no longer there including Dantooine Dailies, Dantooine Heroics, and Taris and Balmorra Heroics.

Separately, the turret Mission's balance is out of whack.

Is there anything not listed above that you feel changed? If so, please be specific, otherwise consider these passed on to the team and I will let you know of any further info I receive.

-eric


EricMusco
Loot Toggle and Gear Drops | 11.18.2019, 11:06 AM
Hey folks,

I have seen quite a few posts since Onslaught launched regarding intended loot drops for characters, especially as it relates to the loot toggle. First, let me do a quick recap on exactly how loot is determined for your character (or the selected toggle) and then I have some specific details I will need for anyone experiencing “bugged” loot drops. For the remainder of this post anytime I refer to you, your spec, etc I am always referring to either what your current Advanced Class and Discipline are, or the role you have selected, as the behavior is the same based on either.
  • Stats – One thing that may not be clear about stats is that they effectively fall into two buckets, tank and non-tank. Tanks will receive their respective stats (Defense, Absorb, etc). Healers and DPS stats are mostly similar so they are in the same bucket currently.
  • Set Bonuses and Tacticals – These are quite a bit more simple than stats as these should always drop for your current character and should always drop items usable in that spec. Keep in mind that usable by your spec means base class and general sets also. Ex: You are a madness sorc, it is intended that the system could drop an Inquisitor set for you (even if that specific set may seem more useful for a healer, it is a base class set usable by all Inquisitors)

Now, the place that things get a little complicated is that although the game targets drops specifically for your character there is one situation where it doesn’t and that is anything that counts as a world drop. The most likely place this would happen is on any non-boss NPC kill (there is a very small chance that bosses can drop a world drop as an extra drop). Every other place you get loot; boss kills, Renown Crates, Conquest Crates, Missions Reward crates (such as from PvP or Heorics) will all always drop loot specifically for you. This means that it is possible to get items not for your spec, but that only happens from the rarest place those items drop (standard world drops).

If you are receiving an off-spec item based on the information above, that is likely a bug. With that in mind, here is the information I need to help the team investigate the issue:
  • Your class role and spec?
  • Your toggled role (if different)?
  • Current item rating?
  • Where did you receive the item?
  • Exactly what item did you receive?

Please be as specific as possible when providing the above details and thank you in advance for the information. I am already grabbing this information from the other relevant threads where these details are provided, just want to get it one place for investigation.

-eric


EricMusco
tulak hord server | 11.17.2019, 09:01 AM
Tulak Hord is once again available, thanks everyone.

-eric


EricMusco
tulak hord server | 11.17.2019, 08:31 AM
Hey folks,

This disconnect was related to working to resolve the mail issue. It looks like we are going to need to restart the server fully to be able to get things back to normal in this case. That will be happening ASAP. We shouldn't be down too long once that process kicks off. Apologies for the messiness of the fix, trying to get you all back into game as fast as we can.

-eric


EricMusco
tulak hord server | 11.17.2019, 08:26 AM
At this point it looks like most (if not all) areas are fully recovered. The team is still investigating the issue with in-game mail. I will let you know when that is resolved.

-eric


EricMusco
tulak hord server | 11.17.2019, 07:39 AM
Hey folks,

It is looking like Tulak has mostly recovered but we know that some areas may be in a bad state, let me know of any areas that you are unable to access while the team is cleaning those up.

Thanks.

-eric


EricMusco
tulak hord server | 11.17.2019, 07:16 AM
Hey folks,

The team is on and looking into Tulak. You may already see some recovery but not full recovery just yet. I will pass on more info as it becomes available.

-eric
Star Wars: The Old Republic > English > Developer Tracker