Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


CommunityTeam
Tacticals getting put on ships instead of into inventory | 05.17.2022, 07:42 AM
Hi Inyahin,

Thanks for the report regarding the Tactical items being added to the Ship equipment or sent via in-game mail.

Our team is currently looking into it. I'll add this bug to the known issues list:
  • Tactical items are sent via in-game mail or added to the Ship equipment when switching Combat Style while the inventory only has a certain amount of slots available.


JackieKo
Guild Conquest Rewards Don't Reward | 05.13.2022, 12:41 PM
Hi Tressith,

Wanted to hop into the thread and let you know that the team is still investigating the bug that your Guild is encountering. We did pass along the updates you have been providing here to them.

I'll be reaching out to you privately as I need some additional info about your Guild. Appreciate your patience while we continue to look into this issue.


JackieKo
Hello, Crashing randomly. | 05.11.2022, 09:22 AM
Quote:
Originally Posted by Desplain View Post
Another random crash!

My guild mate and I experienced another crash today.

My guild mate was the first one who was hit by a crash, 20 minutes later I had the same problem.

We were just standing on the fleet, doing nothing special.

Server: Star Forge (happens on every single server)
No Steam

Hi Desplain,

Thanks for passing this along and adding the extra details of what you and your Guild mate were doing at the time of the crash. The info has been passed to the team doing the investigation.


CommunityTeam
Operation Weekly Bug 5/10 - 5/16 | 05.11.2022, 05:11 AM
Hi spaceballs,

Thanks for your report regarding the Operations Terminal.

Our team is currently looking into it. For visibility, I'll add it to the known issues list:
  • Not every Operation terminal is offering the new Operation Weekly Missions after the weekly reset. Some Operation terminals are still offering the old weeklies.


CommunityTeam
Driving Lance/Gore Ability Broken not just Animation | 05.11.2022, 04:52 AM
Hi DWho,

Thanks for your report.

Indeed, Driving Lance or Driving Gore don't move the character and trigger the animation.

I've updated the known issue:
  • The character is not moved and there is no animation when using the Driving Lance (Sentinel) or Driving Core (Marauder) Abilities.


JackieKo
Hello, Crashing randomly. | 05.10.2022, 08:25 AM
Quote:
Originally Posted by UlaVii View Post
One of my guild members made in-game tickets and posts in this thread with information. He followed your latest instructions and submitted another in-game ticket asking where to send the logs and was told that they are not needed as "a developer has already updated the thread" and then ticket was closed

While writing this the same guild member and another in my group have both crashed to desktop while standing on Imp Fleet in between matches
Hi UlaVii,

I'm not entirely sure which of the players in the thread you are referencing, so just to be safe, can you please ask your Guild member to PM me the log info, I'll be sure to get that over to the team.

I'll also follow up with the Support team to clear up any confusion about this process. Please let me know if there are any other issues you or any players experience regarding submitting this info to Support.

Thanks.


JackieKo
Hello, Crashing randomly. | 05.06.2022, 10:15 AM
Quote: Originally Posted by JackieKo View Post
Hey everyone,

The team's investigating this issue, but we could use some additional info from the reports that have been coming in. If you were impacted by this issue, please tell us what you were doing at the time the crash happened. Ideally, we would like detailed steps that could help us reproduce your experience.

In addition to that info, we will need server name, time in which the crash happened, in-game location, etc...
Hi everyone,

Some follow up questions.
  • Are you using Steam?
  • Please confirm if you are you unable to transition to another area or are crashing to desktop. This is incredibly important to know.

The team is asking if msinfo files can be submitted by those who are experiencing this issue. You can do this one of two ways.

Via in-game support.

Run launcherDiag.exe and contact our support team.

launcherDiag.exe is a program file inside your SW:TOR game folder:
  • 32-bit Windows - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\
  • 64-bit Windows - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\
  • When you run it, it generates files our support team can use to figure out what is causing problems for the launcher. It packages these diagnostic files into a zip file and saves them in your game folder.
To create a ticket in-game:
  • Click on the question mark icon on the main menu, (or press Ctrl + /).
  • Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.
When you contact our support team, they’ll let you know where to send the zip file so they can review it.

Submit text of file to me via PM
  • Open a Run command box by pressing the Windows key and R key at the same time. You can also do this by searching "Run" in your Start menu's search bar.
  • In the Run window's dialog box, type msinfo32 and click OK.
  • When the System Information window opens, give it a moment to pull information from your system. You’ll know it’s done when you click through the menus on the left and see information for each of them.
  • Click File, then Export... Do not choose File, then Save as. This will create a very large file that you may not want on your system.
  • Save as a text (.txt) file.
  • Open the saved file, hit Ctrl+A (select all), and then Ctrl+C (copy).
  • Paste that information in a PM to me. Please also include the info requested above in the PM.

I understand the sensitivities players may have about passing that info to me which is why I provided the Support option above.

Thanks for your patience as we figure out how to resolve this issue.


CommunityTeam
7.0 Anniversary Vendor does not allow sales of "paint job" for faction since 7.0 | 05.06.2022, 09:42 AM
Hi Shayddow,

Thanks for your report regarding the Anniversary Vendor.

Our team is aware of this bug and is looking into it. I'll add it to the known issues list:
  • Anniversary vendor is selling Galactic Star Fighter paint jobs depending on combat styles instead of factions.


CommunityTeam
Character limit for character names was reduced | 05.06.2022, 09:36 AM
Hi folks,

Thanks for the report regarding the character names.

Our team is aware of this bug. For visibly, I'll add it to the known issues list:
  • Character names cannot exceed 15 letters/symbols.


CommunityTeam
The Pirate Incursion Event is bugged. | 05.06.2022, 09:30 AM
Hi folks,

Thanks for the report regarding Dantooine.

Our team is aware of this bug. For visibility, I'll add it to the known issues list:
  • Players on Dantooine don't get their level shifted to the mobs level on the planet.


JackieKo
Hello, Crashing randomly. | 05.06.2022, 07:55 AM
Quote: Originally Posted by Pricia View Post
Running in the fleet, in the middle ring, going north, rep side. Game froze then crashed to desktop after 15ish seconds.
Can you confirm the server? Thanks!


JackieKo
Hello, Crashing randomly. | 05.05.2022, 03:25 PM
Hey everyone,

The team's investigating this issue, but we could use some additional info from the reports that have been coming in. If you were impacted by this issue, please tell us what you were doing at the time the crash happened. Ideally, we would like detailed steps that could help us reproduce your experience.

In addition to that info, we will need server name, time in which the crash happened, in-game location, etc...


Quote:
Originally Posted by UlaVii View Post
It's a daily occurrence now. Here is one of several incidents from a guild event last night. This was people accepting a summons from one planet to Makeb. As soon as the group starts loading in, multiple people crash to desktop.

https://cdn.discordapp.com/attachmen...68/unknown.png
Can you tell us what sever this happened on?

Thanks!


EricMusco
SWTOR at SW Celebration 22’! | 05.05.2022, 02:19 PM
Hey folks,

Star Wars Celebration is now just a few weeks away, so now is the perfect time to talk to you about what you can expect from us at the 2022 event. In previous years we have done everything from panels to a booth floor presence and of course, our Cantina event – and this year will provide attending guests with more exciting opportunities to dive into!

We hope you’re ready to embark on a journey throughout this year’s Celebration because there are going to be a number of places you can find us! In lieu of a Cantina, we will be joining the Star Wars Galaxy of Heroes team at their booth with daily opportunities for folks to have time to chat with the SWTOR dev team including Charles Boyd, Ashley Ruhl, Jackie Ko, and Phred Newman. These opportunities will include a poster signing, a chat about our collaborations with our friends on the Galaxy team to bring Malgus into Galaxy of Heroes, and more.

Inside of the Celebration Guidebook you will be able to find an interview about “Legacy of the Sith” along with what 10 years of SWTOR has been like for the team, with myself, Charles, and Keith!

Charles will also be appearing as a guest speaker on the “Crash Course Into the Old Republic” Panel!
  • When: Thursday, May 26, 2022 from 2pm-3pm
  • Where: The University Stage
  • Panel Info: Thousands of years before the Skywalker name was known throughout the Galaxy, there were the incredibly powerful Rakata, a massive Sith Empire, Mandalorian fleets pushing the Republic to the brink, ancient superweapons, and the redemption of one of the most infamous figures in Star Wars: Revan. Join our panelists for a crash course on the Old Republic and its historical significance, what makes it so appealing, as well as a chance to pick our experts' brains. Stick around for discussions from both Cosplayers of the Old Republic and the gaming focused SWTOR Fan Community!

Stay tuned as schedules are still being finalized, we will keep this thread updated with specifics as they become available. If you are out and about and happen to spot a SWTOR dev wearing a shirt with the SWTOR logo on it, say hi!

We look forward to seeing you at Celebration in a few weeks!

-eric


CommunityTeam
Maintenance: May 5, 2022 | 05.05.2022, 07:42 AM
Hi,

All SWTOR Servers are once again available!

Thank you for your patience.


JackieKo
Maintenance: May 5, 2022 | 05.03.2022, 01:55 PM
Hi everyone,

We will be taking the servers offline on May 5, 2022 from 8:00 AM - 11:00 AM CT (1300 - 1600 UTC) to deploy Game Update 7.0.2a.

This is a smaller update but we wanted to get the following fixes out:
  • Boss targeting in Operations will be fixed
  • A popup error message will be correctly displayed on the character creation page if a name is unavailable.
  • The panel of the Hypercrate: Ultimate Cartel Packs will be updated to correctly show that it does contain 30 packs.
The patch notes will be available here tomorrow.

Thanks!


CommunityTeam
Double XP event mentions double renown | 05.03.2022, 07:57 AM
Hi Xenaul,

Thanks for pointing that out. All the articles are now updated.


JackieKo
Galactic Seasons Objectives from May 3rd - June 7th | 05.02.2022, 03:59 PM
Hi everyone,

The Galactic Seasons Objectives from May 3rd - June 7th are here! All of the details can be found in this post.

Thanks!
Jackie


JackieKo
In-Game Events for May 2022 | 04.29.2022, 04:10 PM
Hello everyone,

The in-game events schedule has been updated for May! This month will feature Pirate Incursion, All Worlds Ultimate Swoop Rally, and Double XP. Please see here for further details.

Thanks!
Jackie


CommunityTeam
No rested xp earned while logged out. | 04.29.2022, 09:11 AM
Hi folks,

Thanks for your report regarding the rested XP bug.

Our team is looking into it. I'll add it to the known issues list:
  • The rested XP does not increase when a character is logged out in a rest zone.


CommunityTeam
Master Ramos customizations still unclaimable by legacy | 04.29.2022, 04:06 AM
Hi Shayddow,

The bug on Master Ranos' Customizations was not fixed when we deployed Game Update 7.0.2. The team is looking into what is causing this bug. I've added it back to the known issues list.

As your thread is a duplicate of the main one: cant buy fallen master ranos customization 1 unlock in collections, I am closing yours to avoid multiple threads regarding the same topic. I invite you to pursue the discussion in the thread previously mentioned.
Star Wars: The Old Republic > English > Developer Tracker