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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


CommunityTeam
Weekly PO: Seat of the Empire Operations DP 16 SM didn't give credit | 06.23.2021, 06:36 AM
Hi folks,

This thread is a duplicate of the following one: Dread Palace does not count toward weekly Priority Target, I'm closing this one to avoid multiple threads about the same topic.

I'll update you on the one mentioned above when I have more information.


CommunityTeam
BUG: Secrets of the Enclave unlocks QuickBar | 06.23.2021, 03:56 AM
Quote:
Originally Posted by denavin View Post
Every time I go into the Flashpoint "Secretes of the Enclave" it always UNLOCKS my QuickBar and will not allow me to re-lock it until I leave the Flashpoint.
This causes problems since I will wind up pulling Skills off of my QuickBar, usually when I am in combat effecting game play as it makes the Skills Unavailable until I either DIE or End Combat when I can find and replace the missing skills back in into the QuickBar.

Please Fix this problem.
Hi denavin,

Thanks for reporting the bug with the quickbar during Secrets of the Enclave Flashpoint.

This bug is a known issue:
  • SECRETS OF THE ENCLAVE FLASHPOINT
    • The quickbar is unlocked during the encounter with Graul.
As your thread is a duplicate of the following one: SotE: Graul Fight auto unlocks cast/action bars on UI, I am closing this one to avoid multiple threads regarding the same topic.


JackieKo
Galactic Seasons Tokens -- 8 or 15? | 06.21.2021, 12:51 PM
Quote:
Originally Posted by Xina_LA View Post
Sorry, fumblefingered on the math.

I am a subscriber. I am only seeing 8 tokens total from both tracks.
Hi Xina_LA,

There should be a total of 15 tokens that can be earned at the following levels:

Level 5
Level 8
Level 24
Level 34
Level 42
Level 46
Level 62
Level 69
Level 72
Level 76
Level 82
Level 86
Level 89
Level 92
Level 100

If your tracks do not align with the info shared in this article, feel free to PM me screenshots of what you're seeing, so we can determine if you're experiencing a bug.


CommunityTeam
Force Pilgrim Mask now hides hood | 06.21.2021, 08:51 AM
Hi folks,

Thanks for reporting the bug with the hood of the Force Pilgrim's Robe and the Force Pilgrim's Mask.

I've transferred the information to our team for additional verification.


CommunityTeam
Promotional companions not in Galactic Seasons Reward Vendor | 06.21.2021, 04:48 AM
Hi folks,

Taurax is correct, these companions were temporarily removed while we investigate the bug on the Alliance Alerts. Our team is aiming to bring them back in a future patch during Season 1 once we have resolved the Alert granting issue.

As this thread is a duplicate of the one mentioned above, I'll close this one to avoid multiple threads about the same subject.


CommunityTeam
Daily PO: Defeat Ossus Insectoids is not updating | 06.21.2021, 04:41 AM
Hi folks,

Thanks for reporting the bug you encounter with the 'Daily PO: Defeat Ossus Insectoids' not progressing if you didn't complete the Ossus Storyline.

This bug is a known issue, our team is currently looking into it. I'll update you in this thread when I have more information.


CommunityTeam
Customer support ticket. | 06.18.2021, 09:55 AM
Quote:
Originally Posted by RaxxusPrimejunk View Post
hello. I filed an in-game support ticket and nothing has been done. approximately how long does it take for a response and action, if your claim of whatever is wrong with the game is a legit claim.

RaxxusPrimejunk
Hi RaxxusPrimejunk,

The response time could differ depending on what your claim is. The type of issue being reported and the volume of queries the team has received can impact the response time. Please also note that choosing the correct category (bug or customer service) can also impact response time. Bug reports should be reported using /bug in-game to ensure that the inquiry goes to the appropriate team.

We will be locking this thread because this topic can potentially lead to open discussion of personal accounts and/or details of said accounts and that is not permitted on the forums.


JackieKo
Fix Spirit of Vegemce already | 06.18.2021, 09:14 AM
Hi all,

We'll explore adding an optional Combat Support Droid in SoV. I do not have a set target date for when this will be implemented, but wanted to say that this is something we are looking into.

As a friendly reminder to everyone, please keep posts constructive and respectful.


CommunityTeam
Galactic Seasons only gave 1 Daily PO mission today ! | 06.18.2021, 06:35 AM
Hi TrixxieTriss,

Thanks for reporting the bug with your Daily PO.

To help our team verify this bug, could you provide us a screenshot of your Priority Objectives?

Thanks!


CommunityTeam
Mythosaur Hunter's Helmet Texture Bug | 06.18.2021, 06:07 AM
Hi Beokerus,

Thanks for reporting the gap issue when equipping your character with the Mythosaur Hunter's Helmet.

Our team is aware of this bug and is currently looking into it. For visibility, I'll add this bug to the known issue list.


JackieKo
Issues with logging in | 06.17.2021, 02:36 PM
Quote:
Originally Posted by DarkTergon View Post
The whole game? or a patch to fix the issue?
It is essentially the whole game.


JackieKo
Issues with logging in | 06.17.2021, 02:19 PM
Hi everyone,

A patch of the game was made available when it was not ready to be deployed. This has caused players who use the game launcher to not be able to log into the game. Steam and Bitraider players are not affected by this issue. This will only impact users who tried to log-in in the last few hours.

We have issued a fix that will now automatically deploy the correct version of the game. For anyone who was in the "unable to login" state, logging into the launcher will automatically begin a redownload of the game.

If you continue to have issues, please report it here.

We wholeheartedly apologize for the inconvenience and thank you all for your patience.


JackieKo
Game won't launch | 06.17.2021, 01:34 PM
Quote:
Originally Posted by TheGreatHambino View Post
The game just downloaded an update and now I'm stuck on the Onslaught loading screen. I was able to play earlier today without any problems. Is anyone else running into this?
Hi everyone,

We're aware of this issue and are looking into it. I will follow up on this thread once I have an update to share. Thank you to everyone who submitted a report.


JackieKo
Canít queue GSF & PVP at same time on sub lvl 75 | 06.16.2021, 01:11 PM
Quote: Originally Posted by TrixxieTriss View Post
So you can queue for GSF and PVP at the same time at lvl 75. But since the lowbie and mid pvp bracket merge, you cannot queue for GSF and pvp at the same time if you arenít lvl 75.

I donít know if this was a by product of the merged brackets or intentional. But with the release of Galactic Seasons, not being able to queue for both GSF and pvp at the same time is terrible.
Sometimes only one is popping at low volume times of the day and the other isnít. This really is a big problem already for lowbie pvp, making it so we canít queue GSF and pvp while waiting for pops is only making it worse.
Hi TrixxieTriss,

Not intentional. This is something we're currently investigating and looking into.


CommunityTeam
Star Fortress decorations - unbound timer not running when offline | 06.15.2021, 10:15 AM
Hi folks,

Thanks for the different reports regarding the bug on the Star Fortress decorations timer.

Our team is currently looking into it. I'll update you in this thread when I have more information.


CommunityTeam
Exar Kun Chestguard is bugged. | 06.14.2021, 10:40 AM
Hi Eliguy,

Thanks for the report regarding the Exar Kun's Chestguard.

I've transferred the information provided to our team for additional verification.


JackieKo
Star Fortress decorations - unbound timer not running when offline | 06.11.2021, 10:48 AM
Hi Pricia,

We're going to take a look into this. Can you tell me which decorations you are experiencing this with, so I have a starting point?


CommunityTeam
Game Update 6.3 - Known Issues | 06.10.2021, 06:02 AM
Quote: Originally Posted by ceryxp View Post
Enemies on Section X, which is on Belsavis, do not count for Daily PO: Defeat Outer Rim Enemies, which says to defeat non-player opponents across Belsavis, Hoth, Rishi, or Tatooine.
Thanks ceryxp for the report regarding enemies in Section X not being counted towards the completion of the "Daily PO: Defeat Outer Rim Enemies". Our team is currently looking into this bug.

For visibility, I'll add it to the known issues list: Game Update 6.3 - Known Issues.


CommunityTeam
Game Update 6.3 - Known Issues | 06.10.2021, 03:55 AM
Quote: Originally Posted by thaallion View Post
At the time of reset I was on newly created character on Korriban. I was still quite a low level at the time, definitely under level 10.
Thanks thaallion for the additional information.

Seems like this bug happens when players are logged in a low-level character when the weekly reset happens. To prevent that, you need to make sure that you're not logged in a character below level 10 during the reset.

As previously mentioned, our team is looking into it. In the meantime, you should be able to get a correct PO by rerolling on a high-level character.


CommunityTeam
Game Update 6.3 - Known Issues | 06.09.2021, 06:49 AM
Hi folks,

Thanks for reporting the bug you encounter with your Weekly PO not being tracked. Seems like you received Weekly PO from the previous week (more information regarding the Daily and Weekly Priority Objectives here: Galactic Season 1: The Stranger from Kubindi).

Our team is currently looking into this bug. To help our team, could you tell me where you were and on which level character were you logged in during the weekly reset?

Thanks!
Star Wars: The Old Republic > English > Developer Tracker