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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
Cartel coins not being delivered. | 01.16.2021, 04:41 PM
Hey all,

I just want to confirm there was an issue where a small percentage of purchases we're delayed in being processed. That issue has now been resolved and you should have received any coins you purchased. If you are still having any issues, please contact support.

Thanks!

-eric


CommunityTeam
Minor Rampage Achievement Boost does not double all kill counts | 01.15.2021, 01:24 PM
Hello everyone,

Here is a bit more clarification on the Minor Rampage Achievement Boost. https://www.swtor.com/community/showthread.php?t=988571


DavidStaats
Upcoming Guild Conquest Updates | 01.15.2021, 01:03 PM

Hi everyone,

We wanted to let you all know of some updates we are making to Conquest as it pertains to Guilds and Guild Contributions. This update will specifically touch two main aspects of Guild Conquests - when a new character joins a Guild, and when any characters are removed from a Guild - and how Conquest Points will be handled.

New Character Grace Period
When a new character has accepted an invite into a Guild, that character will begin a Grace Period with the Guild. During this time, that new character can still earn their own Personal Conquest goals and rewards, but their Conquest efforts will not be calculated into the Guild’s Conquest efforts until the next Conquest event. As such, new characters will not immediately appear in a Guild’s Conquest Leaderboards, and will not be eligible for the Guild’s Invasion Reward.

When new characters view the Guild Invasion screen, they will see a message indicating that they are currently unable to contribute towards their new Guild’s Conquest score, and must wait until the next Conquest event. Similarly, when viewing the Guild Roster page new characters who are unable to contribute will be indicated as such, allowing Guild Leadership to get a better picture of who cannot actively contribute.

It is important to note that this Grace Period is per character, and not account. If a player already has a character in a Guild, and is bringing an alternate character into the Guild, the Grace Period only applies to that alternate character, and not all characters from that Legacy. Equally as important to note is that this Grace Period will also apply to all new Guilds being formed.

Joining a Guild is an important aspect of our game, and we want to ensure that both the Guild and new members are given time to assess each other properly, without the pressures of reward systems potentially interfering in that period.

Character and Guild Separation
When a player is removed from a Guild by the Guild, their Conquest contributions will now be removed from that Guild as well. In the event the character leaves a Guild on their own accord, the points they contributed to a Guild’s Conquest will remain with the Guild for that Conquest.

When removing characters, Guild Leadership will now be provided with a notification informing them that removing the member will result in a loss of that member’s Conquest contributions. Again, it is important to note that this is per character, and not account.

Guild Commendation Reward
As a result of the changes mentioned above, the time frame in which a Guild will earn their Guild Commendation Invasion Reward is being changed. Guild Perk Rewards will now be tallied at the end of a Conquest event rather than during it, and as such the Commendation Reward from Invasions will be given when the subsequent Conquest begins.

We want to ensure that character and Guild separation is done in a healthy and amicable way.

As always, thank you to everyone who has sent in feedback regarding how the current system was being used. We feel these changes will allow players and Guilds to build healthier relationships when experiencing this aspect of SWTOR, and are aiming to have these changes in an update in the near future.

EDIT: Added Guild Commendation Reward section.


CommunityTeam
Every time a dye is the Flash Sale item it disappears from the Cartel Market | 01.15.2021, 12:59 PM
Hi ceryxp,

This is not working as intended and not specific to dyes. At times, a flash sale item will not be listed immediately after the sale is over as some go through a cooling off period before they are restored to the CM.


DavidStaats
Minor Rampage Achievement Boost Clarification | 01.15.2021, 11:17 AM

Hi all!

We have seen some confusion recently regarding the functionality of the Minor Rampage Achievement Boost, so I wanted to take this opportunity to go over its intended functionality.

As you progress your journey through the Galaxy, you will come across various Achievements for defeating a certain number of generic enemies. Let’s take a look at a few of these.
  • Removing the Riff Raff: Defeated 100 Criminal Combatants on Corellia (located under Aliens and Mercenaries in the Corellia Location section of Achievements)
  • Taris Eradication: Defeated 5000 non-player opponents while on Taris as a Republic player (located under General in the Taris Location section of Achievements)
  • T7-01 = Honorary Jedi: Defeated 1000 enemies with T7-01 as your active companion (located under T7-01 in the Jedi Knight Companions section of Achievements)
  • I’m Gunna Get You, Czerka: Defeated 480 non-player opponents while on CZ-198 (located under General in the CZ-198 Dailies section of Achievements)

Using the Minor Rampage Achievement Boost will increase the defeat counts for these Achievements by 2x. This means 1 defeated Criminal Combatant on Corellia will count as 2 as far as the Achievement counter is concerned, allowing you the opportunity to obtain these Achievements at an expedited rate. Keep an eye open for Achievements which similarly require general enemies to be defeated - the Minor Rampage Achievement Boost will increase those counts!

This boost will not however affect counts towards Player defeat Achievements, Boss or Named Enemy defeat Achievements, or Conquest Objectives.

For example, you are on CZ-198 defeating enemies for the ‘CZ-198: Defeat Enemies’ Conquest Objective, and you also have the Minor Achievement Boost active. The counts for the Conquest Objective will remain 1:1 (meaning 1 defeated enemy counts as 1 count toward your Conquest Objective), however counts towards the ‘I’m Gunna Get You, Czerka’ Achievement will be doubled, even if you are defeating the same enemy.

We hope this information helps clarify the functionality of this new boost!


CommunityTeam
Cannot Redeem Code For Past Several Days | 01.15.2021, 10:35 AM
Hi bjpbjp,

You might already try the following troubleshooting step, but did you try another browser?

If yes, you should directly contact our support team. One of our agents should be able to help you verify your account. As your issue might be linked to your account, I invite you to contact the support team by phone: How to contact Star Wars™: The Old Republic™ (SW:TOR) support.


JackieKo
Horrible server lag on Star Forge after maintenance... | 01.13.2021, 12:35 PM
Quote: Originally Posted by Pricia View Post
3-4 seconds lag on Ilum. Mailbox not loading. It's been lasting all day...
Moving this to the Bug Report sub-forum. Another thread regarding the lag issue exists here FYI. https://www.swtor.com/community/showthread.php?t=988446


CommunityTeam
Outfit slots - White and Green quality items no longer able to be dyed. | 01.13.2021, 11:08 AM
Thanks to everyone who asked for updates on this thread!

We took a look and the dye slots on these old outfits are currently working as they should.

To give some context, these outfits were not built to accept dyes, and when the Outfitter was released, there was a bug that allowed dyes to be used on outfits that didn't have a dye slot. Unfortunately, these outfits didn't actually support dyes under-the-hood, and so in many cases, when dyes were used on outfits, the dye would not actually be applied, and the item would be consumed (it did work in some cases, though that was technically accidental).

Because we know dyeing is an important facet of character customization, in recent years we've leaned harder in the direction of making more and more outfits dyeable, but the older armors that were not created to support dyes will still remain so.


CommunityTeam
Character Transfer | 01.13.2021, 09:29 AM
Thanks for the update and glad to read that your issue has been resolved.


CommunityTeam
Not able to buy Barrel from Spoils of War vendor on saber user character | 01.13.2021, 07:31 AM
Hi all,

For those who didn't receive anything when purchased Unidentified barrels and hilts purchased from the Spoils of War vendor on the Fleet, I invite you to directly contact our support team to request a restoration of the tech fragments used.

To contact our support team, you can directly create an in-game ticket:
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.


JackieKo
Accessibility Suggestions | 01.12.2021, 03:31 PM
Hi all,

Just like the title suggests, we would love to hear your suggestions for accessibility. I know that some threads already exist such as this one from Sewolf (http://www.swtor.com/community/showthread.php?t=988390) and I will be adding them here as I find them. Additionally, if y'all see any others, feel free to link them here or add your own suggestions below.

We cannot guarantee that every suggestion is going to be implemented, but we do want to hear about what can improve the game in terms of accessibility.


JackieKo
Bioware, why was the change made to stop us customising returning story companions | 01.12.2021, 01:30 PM
Quote:
Originally Posted by TrixxieTriss View Post
Not that I’ve found, which is why I’m asking Jackie if she could get an answer from the team. If an answer has already been given, then I apologise and would greatly appreciate if someone can point me to the info.
Hi TrixxieTriss. Had to do some digging. Off the bat, if a companion is considered a guest companion, meaning that they have not permanently joined your party, and you equip them with items, you can lose them if you lose the companion or reset your quest. The change made was to prevent that loss from happening as we did not want players to lose those items.

Quote:
Originally Posted by AlrikFassbauer View Post
I begin to wonder what the definition of "guest" for a companion actually is ?
Guest companions can fall under two categories. One type of guest companion is that they are temporary and never officially join your party. The second would be that the company is considered a guest until they officially become your companion. That generally happens once an arc is completed.

I'm going to have additional conversations and see if a list can be made that categorizes companions as such, so it'll be helpful to know when you can or not customize them at all. It sounds like that would benefit players who are part of the RP communities as well. That might be a bit difficult to create as story affects this a bit, but I'll see what can be done.


CommunityTeam
Character Transfer | 01.12.2021, 12:17 PM
Hi AFadedMemory,

You were faster than me, but I've moved your thread to the bug report section. Here, your post will be more accurate than in the previous section.

Concerning your character transfer, you need to make sure that you're not a Guild Leader and you have enough space on the destination server. A few lockboxes can also prevent you from transferring a character.
More information about character transfer here: SW:TOR Character transfer.

As you already created Customer Support tickets, I invite you to wait for an answer from this team.


JackieKo
A pressing matter | 01.12.2021, 12:10 PM
Quote:
Originally Posted by DarkTergon View Post
and should be looked at by CM's.
We are aware and are in the process of gathering data. We are appreciative of everyone who have sent in reports.


CommunityTeam
Login rewards ''Claim All'' crate bugged | 01.12.2021, 11:48 AM
Hi Jagdulf,

Thanks for the report concerning the bug you encounter with the crate you received from the Login Rewards.

To help our team investigate this bug, could you directly create a bug report ticket? With a bug report ticket, all the information provided will directly go to our team.
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Select the Report Bug option.
  3. Make sure to give all the relevant information concerning your bug.
  4. Click on Submit.
In addition to that, I also have an additional question concerning the bug: when you moved the crate to your Legacy Hold, did you move it through the Legacy Bank?

Avoid for the time being putting that crate into the Legacy bank. Instead, open the crate to obtain the items, and then transfer those items. We have a fix coming with 6.2.1 to address this. I'll update you if there is any change.


CommunityTeam
Maintenance: January 12, 2021 | 01.12.2021, 10:48 AM
Hi,

All SWTOR servers are once again available!

Thank you for your patience.


CommunityTeam
Maintenance: January 12, 2021 | 01.12.2021, 10:24 AM
Today’s back-end maintenance has been extended with no ETA. We will update as soon as we have more info. Thank you for your patience.


CommunityTeam
Stonghold Title Plates | 01.12.2021, 10:07 AM
Hi folks,

Thanks for your reports concerning the Stronghold Title Plates.

Our team is currently looking into it. I'll update you when I know more.


ChrisSchmidt
Queue Ban Changes | 01.11.2021, 02:34 PM
Hello again!

We have had various discussions around toxicity, especially as it related to PvP (previous thread here: http://www.swtor.com/community/showthread.php?t=985281). I wanted to let y’all know about an upcoming change that hopefully very few of you may experience.

Currently, the PvP lockout timer triggered by declining matches or leaving early in Ranked modes, and by being vote kicked in Unranked, prevents players from being able to queue for any PvP activity. This includes Ranked, Unranked and Galactic Starfighter modes.

One of the actions we may take on a player’s account due to violations of the Terms of Service is a seasonal queue ban. This prevents players from being able to queue for Ranked PvP modes for at least the current season.

We are updating this type of queue ban to mirror that of the lockout timer: Players actioned with a queue ban will now be unable to queue for any PvP activity, including Ranked, Unranked, and Galactic Starfighter. This change will be live in game update 6.2.1.

Finally, I wanted to offer thanks to all of you as we continue to find ways to decrease toxicity.

-Chris


JackieKo
Stonghold Title Plates | 01.11.2021, 11:31 AM
Quote:
Originally Posted by DarthTyranid View Post
The little thing that announces that I have entered my stronghold. Often it will get stuck.

I have recently returned to the game after a long break. This was a problem many years ago. Is there a way to disable it now?

Hey everyone,

Moved this over to the Bug Report sub-forum, so we can track it and keep an eye on the feedback that is coming in. Thanks!
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