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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


JackieKo
Issues with logging in | 06.17.2021, 02:36 PM
Quote:
Originally Posted by DarkTergon View Post
The whole game? or a patch to fix the issue?
It is essentially the whole game.


JackieKo
Issues with logging in | 06.17.2021, 02:19 PM
Hi everyone,

A patch of the game was made available when it was not ready to be deployed. This has caused players who use the game launcher to not be able to log into the game. Steam and Bitraider players are not affected by this issue. This will only impact users who tried to log-in in the last few hours.

We have issued a fix that will now automatically deploy the correct version of the game. For anyone who was in the "unable to login" state, logging into the launcher will automatically begin a redownload of the game.

If you continue to have issues, please report it here.

We wholeheartedly apologize for the inconvenience and thank you all for your patience.


JackieKo
Game won't launch | 06.17.2021, 01:34 PM
Quote:
Originally Posted by TheGreatHambino View Post
The game just downloaded an update and now I'm stuck on the Onslaught loading screen. I was able to play earlier today without any problems. Is anyone else running into this?
Hi everyone,

We're aware of this issue and are looking into it. I will follow up on this thread once I have an update to share. Thank you to everyone who submitted a report.


JackieKo
Canít queue GSF & PVP at same time on sub lvl 75 | 06.16.2021, 01:11 PM
Quote:
Originally Posted by TrixxieTriss View Post
So you can queue for GSF and PVP at the same time at lvl 75. But since the lowbie and mid pvp bracket merge, you cannot queue for GSF and pvp at the same time if you arenít lvl 75.

I donít know if this was a by product of the merged brackets or intentional. But with the release of Galactic Seasons, not being able to queue for both GSF and pvp at the same time is terrible.
Sometimes only one is popping at low volume times of the day and the other isnít. This really is a big problem already for lowbie pvp, making it so we canít queue GSF and pvp while waiting for pops is only making it worse.
Hi TrixxieTriss,

Not intentional. This is something we're currently investigating and looking into.


CommunityTeam
Star Fortress decorations - unbound timer not running when offline | 06.15.2021, 10:15 AM
Hi folks,

Thanks for the different reports regarding the bug on the Star Fortress decorations timer.

Our team is currently looking into it. I'll update you in this thread when I have more information.


CommunityTeam
Exar Kun Chestguard is bugged. | 06.14.2021, 10:40 AM
Hi Eliguy,

Thanks for the report regarding the Exar Kun's Chestguard.

I've transferred the information provided to our team for additional verification.


JackieKo
Star Fortress decorations - unbound timer not running when offline | 06.11.2021, 10:48 AM
Hi Pricia,

We're going to take a look into this. Can you tell me which decorations you are experiencing this with, so I have a starting point?


CommunityTeam
Game Update 6.3 - Known Issues | 06.10.2021, 06:02 AM
Quote: Originally Posted by ceryxp View Post
Enemies on Section X, which is on Belsavis, do not count for Daily PO: Defeat Outer Rim Enemies, which says to defeat non-player opponents across Belsavis, Hoth, Rishi, or Tatooine.
Thanks ceryxp for the report regarding enemies in Section X not being counted towards the completion of the "Daily PO: Defeat Outer Rim Enemies". Our team is currently looking into this bug.

For visibility, I'll add it to the known issues list: Game Update 6.3 - Known Issues.


CommunityTeam
Game Update 6.3 - Known Issues | 06.10.2021, 03:55 AM
Quote: Originally Posted by thaallion View Post
At the time of reset I was on newly created character on Korriban. I was still quite a low level at the time, definitely under level 10.
Thanks thaallion for the additional information.

Seems like this bug happens when players are logged in a low-level character when the weekly reset happens. To prevent that, you need to make sure that you're not logged in a character below level 10 during the reset.

As previously mentioned, our team is looking into it. In the meantime, you should be able to get a correct PO by rerolling on a high-level character.


CommunityTeam
Game Update 6.3 - Known Issues | 06.09.2021, 06:49 AM
Hi folks,

Thanks for reporting the bug you encounter with your Weekly PO not being tracked. Seems like you received Weekly PO from the previous week (more information regarding the Daily and Weekly Priority Objectives here: Galactic Season 1: The Stranger from Kubindi).

Our team is currently looking into this bug. To help our team, could you tell me where you were and on which level character were you logged in during the weekly reset?

Thanks!


CommunityTeam
Maintenance: June 8, 2021 | 06.08.2021, 09:30 AM
Hi,

All SWTOR servers are once again available!

Thank you for your patience.


CommunityTeam
[WEEKLY] Veteran Flashpoints is missing a couple Veteran FP in the list. | 06.08.2021, 09:26 AM
Hi Ibokagain,

Thanks for the report regarding Kaon Under Siege and Lost Island Flashpoints not being in the [Weekly] Veteran Flashpoints list.

This bug is a known issue that you can find here: Game Update 6.3 - Known Issues.
  • The following Flashpoints are not counting toward the progress of the [WEEKLY] Veteran Flashpoints:
    • Kaon Under Siege
    • Lost Island


JackieKo
Weekly PO: Unknown/Wild Space Flashpoints | 06.07.2021, 02:43 PM
Quote:
Originally Posted by Ssccion View Post
I have this weekly on conquest objective : <Weekly PO: Unknown/Wild Space Flashpoints>. It is this one i have a screenshot if you want. And after i do the fps in veteran mode as it asks it just doesnt progress
The issue is being investigated, but wanted to ask the same follow up question that CommunityTeam did in the thread that Mubrak linked. Can you confirm where your character was when the weekly reset happened?


JackieKo
Weekly PO: Unknown/Wild Space Flashpoints | 06.07.2021, 09:03 AM
Quote:
Originally Posted by Ssccion View Post
Bugged for me. Cant progress.
Hi Ssccion,

Can you provide more detail on your experience or what the bug actually is? If you can write out a step by step breakdown of what occurs or what you did in order to reproduce the bug as detailed here, that would be helpful for our team.


JackieKo
Subscriber rewards showing as 'Claimed' in Galactic Seasons as Preferred Player | 06.04.2021, 09:24 AM
Quote: Originally Posted by Paziqi View Post
So my subscription just expired, and I plan on leaving it that way for a couple of weeks. I've been working through GS, and overall kind of enjoy it. But I noticed as I'm progressing that now that my subscription has ended, the subscriber rewards are being auto set to 'claimed', even though I haven't, and can't, claim them. The FTP rewards remain unclaimed until I click on the button. I am also not receiving any of these auto-claimed rewards, and I don't think I should be.

Now, my understanding from the news article they posted was that while I won't be able to claim those rewards while unsubscribed, when I do re-subscribe, I will be able to go and claim the rewards for the levels I have completed. But this makes it look like that is not the case. I'm thinking my best option right now is to just stop playing the game, since I don't want to lose out on some of those subscribers rewards, and I get GS points just for logging in. I'd rather not do that though.

So, does anyone know, is this how it is supposed to work? And these auto-claimed subscriber rewards will switch back to unclaimed when I resubscribe? Or is this some bug that has already cheated me out of a couple rewards, and will continue to do so if I keep logging in?
Hi Paziqi,

You won't lose those sub rewards as they are not truly claimed. Once you are a sub again, you will be able to claim them.

I'll be moving this thread over to the Bug Reports sub-forum so we can track it. Thanks for flagging this.


CommunityTeam
Maintenance: June 8, 2021 | 06.04.2021, 08:28 AM
Hey everyone,

We will be taking all servers offline for back-end maintenance on June 8, 2021.

Details:
DATE: June 8, 2021
TIME: 5:00AM - 8:00AM PDT (1200 - 1500 UTC)
VERSION: n/a

Thank you for your patience as we maintain Star Warsô: The Old Republicô!


DavidStaats
Galactic Seasons - S1 Check In | 06.03.2021, 10:58 AM
Hi all,

We wanted to take this opportunity to discuss some of the feedback we have received regarding Galactic Seasons and provide some answers and clarification, insight into our goals and how we addressed some of the issues which have popped up early this Season. This is going to be a large delve, so letís dive right in!

Season 1 End Date
Our current plan has always been for Season 1 to last 5 months. Given the Season 1 start date of April 27th, that would put the end date for Season 1 in the September time frame, however we acknowledge we never stated the official end point.

Season 1 will end on Tuesday, September 28 at 12:00PM GMT. This information will be available on the Galactic Season screen in an upcoming update.

Galactic Seasons Tokens
We have seen a lot of questions regarding Galactic Seasons Tokens and if they will or will not expire at the end of a Season.

We do not intend to reset these Tokens at the end of any Season. Galactic Season Tokens are meant to be collected and shared from Season to Season. They are a permanent currency for any and all Galactic Seasons now and in the foreseeable future.

Priority Objectives
We have seen a lot of feedback in regards to the Priority Objectives, both in the types and variety of activities they include, the reroll feature, and the potential for sharing them with your friends to make it easier to tackle them together.

More Variety/Refreshes:
While Galactic Seasons will never have the same level of variety as the Conquest system, it is our intention to add more variety into later Seasons, which we believe should address both the desire for more variety as well as more refreshes.

When we looked at Season 1, we considered a few key elements; activity patterns we saw in player week to week Conquest participation, where there was opportunity to increase engagement, ensuring that Daily and Weekly Priority Objectives fell into a certain time-to-complete range, and ensuring that no matter which objective you had it was relevant to what you are able to actually participate in.

By keeping this initial list of Priority Objectives a little more trimmed down and focused, we could ensure that players met all of these key elements. As we move into future Seasons we will be building further upon this foundation.

Linking or Sharing Priority Objectives:
Similar to refreshes, we are looking into how we can solve the core desire in this request. Priority Objectives are built using the same tech we use for Achievements and Conquest Objectives. Unlike Missions, this tech does not inherently contain capabilities for sharing, so there would be a lot to consider in supporting this type of feature. While we will continue to explore what this could look like, we know that it is important for players to be able to participate in Galactic Season Priority Objectives with friends, and that is an aspect we are and will be more deeply exploring solutions for while building out future Seasons.

Jaleit Nall Rotational Vendor
Our Galactic Seasons vendor, Jaleit Nall, is intended to be a rotating vendor similar to Kai Zykken, however with a longer rotating cadence. We have seen the feedback that players had saved up for a very specific item on her inventory which then became unavailable without notice.

To help make this a more predictable schedule, we will be simplifying and unifying the rotating cadence with Game Update 6.3.1 such that all rotations will occur once every week at 12:00AM GMT. This will line up more appropriately with Kaiís current rotation cadence, and we hope will help make her inventory more predictable.

Group A will remain active for 1 week, and then cycle out for 3 weeks. Group A will consist of the following rewards:
  • HK-55 Jetpack
  • Lucky 77 Swoop
  • Makrin Creeper Seedling
  • Model Gravestone
  • Nico Okarr
  • Nico Okarr's Duster
  • Nico's Blaster
  • Propaganda: Fight For The Meatbags Replica
  • Tauntaun Ram
  • Title: The Illustrious

Group B will begin a week after Group A, remain active for 1 week, and then cycle out for 3 weeks. Group B will consist of the following rewards:
  • Eternal Empire Patroller
  • Galactic Alliance Statue Replica
  • Gannifari
  • HK-55's Blaster Pistol
  • Kakkran Daggerstar
  • Model Zakuul Battlecruiser
  • Rapid Recon Walker
  • Shae Vizla
  • Title: Test Pilot
  • Title: The Intrepid

Group C will begin a week after Group B, remain active for 1 week, and then cycle out for 3 weeks. Group C will consist of the following rewards:
  • Grand Statue of Revan Replica
  • HK-55 Helmet
  • HK-55's Sniper Rifle
  • JA-3 Subversive Battle Droid
  • Mini-Mogul NM-1
  • Model Mach 2
  • Paxton Rall
  • Title: Scourge of the Hutts
  • Umbaran Patrol Tauntaun

Group D will begin a week after Group C, remain active for 1 week, and then cycle out for 3 weeks. Group D will consist of the following rewards:
  • Chiss Talon Interceptor
  • Dazh Ranos
  • Heliotropic Subteroth
  • HK-55's Vibrosword
  • JA-3 Speeder
  • K1-W4 Astromech Droid
  • Makeb Gazebo Replica
  • RE-1 Scout Droid
  • Title: The Risen


State of Priority Objectives
We understand and acknowledge that there were initial issues with Priority Objectives, and would like to give some insight into why these issues occurred, and what we have done to address them.

Priority Objectives not tracking:
Players had reported that certain Priority Objectives stopped tracking either under certain conditions, such as the Daily PO: Defeat Capital Enemies, or had been tracking and then suddenly stopped. This was complicated because it was not tied to any one specific process.

Instances where players had Priority Objectives which were tracking and then suddenly stopped tracking was a result of an error in the schedule between Galactic Seasons Weekly schedule and the Conquest Schedule. In this instance, the Galactic Seasons schedule switched over to the next week indicating that new Priority Objectives were available prior to the Conquest schedule switching over. Because Priority Objectives are built using the same tech as our Conquest Objectives, if a player happened to log in during this window of time there was a potential to obtain new Priority Objectives as the system intended. However when the Conquest schedule flipped over 12 hours later, the newly acquired Priority Objectives of those players had then become invalid, thus preventing them from further tracking and advancing.

We have brought these two schedules back in line with each other as we intended, and have made additional development and internal testing improvements to prevent this in the future. Further, we are exploring additional ways to further separate the two systems from each other to help prevent this in future Seasons.

In instances where players had Priority Objectives which were tracking and then seemed to not track or update under other conditions was due to the complexities of our Priority Objectives multiple conditional passes. In these cases, a condition check was preventing characters above certain Levels from progressing Priority Objectives which were already provided as a playerís assigned Priority Objectives. We have resolved this condition check and have made notes for future internal development and testing to ensure that this does not occur moving forward.

Refreshing into completed Priority Objectives:
Refreshing into Objectives which were already completed was due to one of the Priority Objectiveís final condition checks failing, allowing progress on Objectives which were not visible or assigned to the player. This is the same tech which allows hidden Achievements to progress and to then display themselves when completed, so we needed to ensure that our fix for this was methodical to prevent a more widespread issue. We have identified the fix and rolled it out to all Priority Objectives, and will continue to cross check this while developing and internally testing all Priority Objectives. In addition, we are looking into ways to further prevent this as we move into Season 2.

Only having one Priority Objective:
This was due to a timing issue with a safeguard we had placed in to prevent players from being assigned previously completed Priority Objectives. In this instance the system was assigning Priority Objectives to the player, however the Conquest system was then resetting those same Priority Objectives leaving players in a bad state and potentially with only 1 Weekly Priority Objective if they had already done that Weekly during the week prior.

We corrected this behavior, and in addition created a form of self-repair in the event this occurs again. This checks if a Legacy has the correct number of Priority Objectives, and if not the system will recognize this and assign the Legacy another valid Priority Objective.

We are examining all of the issues we have had with Priority Objectives with Season 1 and applying that knowledge moving forward. We are seeing where there are additional opportunities to separate out some of the systems, and ways to simplify.

We want to thank you for your continued feedback. We are very actively gathering and using it to refine what Season 2 may look and feel like.


CommunityTeam
Any update on June 2021 Events ? | 06.03.2021, 04:06 AM
Hi folks,

The schedule for the June events has been posted here: SWTOR In-Game Events for June.


CommunityTeam
What happened to the galactic season token Companions? | 06.03.2021, 03:53 AM
Hi folks,

Our team is still looking into the bug regarding the Companions from the Galactic Seasons vendor Jaleit Nall.

As mentioned in this post: Buying old Sub Companions does not allow you to unlock said Companions, we have temporarily disabled the purchase and removed all Companions from the Galactic Seasons vendor Jaleit Nall with Game Update 6.3a while we investigate reports of Alliance Alerts not being granted. These Companions will return to the vendor in a future patch during Season 1 once we have resolved the Alert granting issue.

We'll update you in the thread mentioned above when we have more information.

Thank you for your patience while we get this issue resolved.


CommunityTeam
Creating a post - Formatting options disabled | 06.02.2021, 10:50 AM
Hi folks,

I have an update regarding the formatting issues you all encounter.

As mentioned in JackieKo's post here: Website Maintenance June 3, 2021, website maintenance is scheduled tomorrow, from 8:00AM - 8:30AM PDT (1500 - 1530 UTC) to fix these issues.
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