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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


JackieKo
Opening renown crates in 7.0 is not possible anymore. Bug or w.a.i.? | 01.18.2022, 02:15 PM
Hi all,

The renown caches will be removed at 7.0. Referencing a post that I made in November:

Quote:
Originally Posted by JackieKo View Post

Are Renown Caches going away?
  • Yes as the Renown system is being removed.
To make it clearer, I will update the language in my initial post to say that player should open the caches before Legacy of the Sith launches.


CommunityTeam
Bug: Guild Perk Schedule Ran Out | 01.18.2022, 06:30 AM
Hi folks,

Thanks for the reports regarding the Guild Perks.

I've transferred the information provided to our team for additional verification. I'll update you when I know more.


DavidStaats
Galactic Seasons 2 Feedback | 01.13.2022, 03:25 PM
Hi all,

I wanted to take a moment and thank you all for the great feedback we have received while Season 2 has been on the PTS, and also provide some updates and clarifications to some of the topics mentioned here.

Season Objective Tab
We have seen the feedback regarding the lack of clarity that the Season Objective tab in the Conquest window is actually a tab/button. The version of the Conquest window tabs seen on the PTS is an incomplete version; the version we have on our development server is much clearer and should alleviate this point.

In addition, we are aware that clicking on the Season Objectives button on the Galactic Seasons page is not always taking players to the correct window in-game. We are finishing off the last piece of code needed for this to correctly link, and it will be fixed for once we go live with Season 2.

Underworld Syndicate Plans
There has been feedback regarding the Underworld Syndicate Plans, specifically how to obtain them for the Season Objective “Infiltrating the Competition”. We have added additional context and information to the Season Objective which will now inform players the sources of Underworld Syndicate Plans and the number they may obtain from each source.

In addition to the clarification of where to obtain them, we have also updated Qi’us’ conversation to now directly mention Underworld Syndicate Plans by name rather than vaguely referencing “information”.

To further clarify some of the confusion we have seen, Underworld Syndicate Plans do not come from Achievements. Our Season Objectives utilize the same tech as our Achievement system, so when players were getting mail from “Achievement Systems” it was the core tech behaving as it should for all Achievement-based assets.

The reason for the mail is based on how we previously authored the Achievement system to handle item-based Achievement rewards (such as Underworld Syndicate Plans). The current system takes any item reward and mails them to the character which completed the Achievement. We are finishing our update to this system such that when Season 2 goes live, Underworld Syndicate Plans earned from Season Objectives should simply go into the player’s currency tab, while updating the “Infiltrating the Competition” Season Objective.

Underworld Aspirant Achievement Series
We are aware of the Underworld Aspirant Achievements incrementing incorrectly. We have discovered the cause and have a fix for it.

Fen Zeil Customization
We understand that there is a desire for Fen himself to be more customizable in his appearance as we did with Altuur. I’m happy to go into some additional detail here as to why he is currently set up the way he is.

We want players to have the opportunity to express themselves through their Companions, and customize that experience. For many that is dressing their Companion in any outfit they desire, and while we want to offer that option there are often times when that becomes more difficult to support, both technically as well as when we wish to maintain character integrity.

Our outfit system allows players to equip themselves (and sometimes their Companions) in outfits which reveal skin (such as the torso, arms, legs, hands, and feet). This requires that the character has the appropriate art made for each of those regions. There are many characters in the game which currently do have the art to support this, and attempting to work around this would not be in the best interest of the player or look of the character.

Other times we opt to keep a certain look or style to a Companion to maintain the integrity of that character. While we may offer alternative looks for them, their outfit is part of what makes them unique and definable at a quick glance. There is never any question of which Companion just ran by when it is Nico or Arcann. Fen Zeil is a character we wish to maintain this integrity with.

Understanding however that customization is important, we created some additional skin variants for Fen which players will be able to earn and/or purchase throughout the Season. We did this with the intent to offer players more immediate options should players desire them, while maintaining the character integrity we believe is important for him.

Galactic Season Point Distribution
Finally, I would like to chat about the point distribution for Season Objectives and the intention behind this decision.

As mentioned in an earlier post, we can effectively break the Season Objectives into 3 “types” based on their time to complete, complexity, and access. In short, they can best be defined in the following way:
  • 6 Solo-oriented Objectives
    • These are intended to be completed by solo players, and are balanced toward being complete in 30-40 minutes. These offer players 6 Galactic Season points for a total of 36 Galactic Season Points if all 6 are completed.
  • 3 Multiplayer-oriented Objectives
    • These are intended to be completed with or against other players, often involving queue times or some other manner of more coordinated effort between multiple players. They are balanced toward being complete in 60-80 minutes, with their potential queue times being considered as a part of this time to complete. These offer players 12 Galactic Season Points for a total of 36 Galactic Season Points if all 3 are completed.
  • 1 Subscriber Objective
    • This Objective is intended solely as an option for Subscribed players, and will require content included in expansions outside of what we offer in our Free content. The completion time of these may vary anywhere between 30-80 minutes, and will vary week-to-week between being Solo-oriented and Multiplayer-oriented.

Due to the time and effort required for multiplayer-based Objectives, as well as the smaller number of them in total, they require additional points to balance out the total options for players to make informed decisions on. Even in the event we lowered the overall requirements for the Multiplayer-oriented Objectives to maintain the roughly same time to complete estimates as the Solo-oriented ones, those Objectives would still require an additional padding of points to compensate for the added complexity layer of accessibility.

Last but not least, I recently sat down and talked about Galactic Seasons 2 in an interview with This Week in Aurebesh, and I encourage you to read through it!

I hope that helps shed light on some of the more prevalent feedback we have seen! We would like to again thank everyone for their feedback! It has been and continues to be extremely helpful for us in shaping Galactic Seasons!


JackieKo
Changes made to Kai Zykken | 01.13.2022, 01:33 PM
Quote:
Originally Posted by Nee-Elder View Post
Jackie, i realize you're just the messenger but.... well.... i'll just simply ask 2 very legitimate questions:

1. How does such a significant code-change get through your developer filters & checks? Is it because Kai's schedule is now fully automated on rotation or whatever?
2. Why not hotfix/revert such an unfortunate blunder immediately upon first getting detected?
Hey Nee-Elder,

Without going into details, it was more that this was tied to 7.0's original roll out plan. Additionally, a hotfix is not easily implemented at this time. ​


Quote:
Originally Posted by Damask_Rose View Post
Two questions.

1. Will those be new schematics, or the current ones? I think I still need some of the current ones and I'll be sad if I can't get them anymore due to a bug.

2. Is there any hope Kai's unidentified crate will have some sort of RNG protection? If not, the odds of finishing any sets will be astronomically low. I had really hooped they would continue to drop for lvls 75-79
Hi Damask_Rose,

These will be the schematics that have existed on Kai for all of 6.0, so there won't be new schematics. There will be the same level of RNG protection that currently exists on the crate. We are working on doing a write up on this to explain how it works a bit better.


Quote:
Originally Posted by juliushorst View Post
I don't think they plan to release any changes to crafting with 7.0 so I would assume those will be old\existing sets.

Keep all your sets (both complete and incomplete) on one character when buying from Kai. She shouldn't be selling dupicates of things you have on you and in your personal cargo bay (but legacy bay doesn't count).
This is true in the case that this will work for non-general Set Bonuses.


CommunityTeam
Kai Isn't Selling Items | 01.13.2022, 07:44 AM
Hi folks,

Here is the link to Jackie's post regarding Kai Zykken: Changes made to Kai Zykken.


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 01.12.2022, 01:39 PM
Quote:
Originally Posted by JackieKo View Post
Hello everyone!

More details about the rewards and titles that can be earned during this PTS phase can be found here!
Hi everyone,

Wanted to clarify some info about the mount reward. Unlike its original predecessor, the MK-90 Holo-Log Mount will run at regular speed.

Thank you


JackieKo
PTS end time? | 01.12.2022, 01:34 PM
Quote:
Originally Posted by Kondrad-Hyland View Post
this saturday the 15th
Hi Kondrad-Hyland,

That is not correct information as we have not set an end date. Please do not spread misinformation.

For the player base as a whole, PTS will remain up for the time being. When I have more info on an update, we will be posting to the forums and our social channels.


JackieKo
Changes made to Kai Zykken | 01.12.2022, 01:26 PM
Hi everyone,

I have an update concerning the notable change that many of you noticed with Kai Zykken. This was a change that was planned for 7.0, however, it went out earlier than expected. Please note that Kai Zykken will remain as is until 7.0.

When Legacy of the Sith launches, Kai will offer the following:
  • A rotating collection of Tacticals
  • A rotating collection of crafting Schematics for Tacticals and Set Bonuses
  • A new Unidentified crate that will give players a piece of Set Bonus gear from the Spoils of War expansion. This will be similar to the current Unidentified Unique Item crate but we will be removing the Tacticals since they can be purchased via other means and renaming the crate to better reflect its content.

Apologies for the confusion on the update to Kai's inventory.


CommunityTeam
No longer accsess at email | 01.12.2022, 07:27 AM
Hi jadesa,

Did you try to contact your email provider?

If nothing can be done from their side, and as your issue is an account one, you should contact the SWTOR Customer Support Team by phone again. Here is the phone number for German Support:
  • + 49 (0)221 8282 9212. Don't forget that Gernan Support is available Monday- Saturday from 10.00 UTC - 19.00 UTC.
More information on how to contact the Support Team in this article: How to contact STAR WARS™: The Old Republic™ (SW:TOR) support.


JackieKo
Objective Meridian | 01.10.2022, 03:34 PM
Quote: Originally Posted by Adryna View Post
I have been levelling a character and doing all of the story/expansions for the pts rewards. Other than having a few floating heads with no bodies or weapons and no bodies, it has been pretty smooth. Until now. I run through the cutscenes before the FP "Objective Meridian", the loading screen for the FP comes up but when it finishes I am standing on fleet outside of the instance, there is no "complete flashpoint: Objective Meridian" quest in my log, just the story quest to finish the FP and I am locked out. There is nowhere I can find where I can pick up the quest. I have tried resetting the quest, same problem. Reset the quest, FT to a few places and try again, same problem. I reset, logged to desktop, restarted the game, went through the cutscene again and still come up with the same issue. This is a game breaker for me, as the sole reason for me wanting to do this FP is so I can finish the achievement that will get me the rewards. If anyone has a fix for this, I would appreciate some input.
Hey Adryna, wanted to let you know that I posted a follow up in response to your thread.


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 01.10.2022, 03:30 PM
Quote: Originally Posted by Adryna View Post
I have been levelling a character and doing all of the story/expansions for the pts rewards. Other than having a few floating heads with no bodies or weapons and no bodies, it has been pretty smooth. Until now. I run through the cutscenes before the FP "Objective Meridian", the loading screen for the FP comes up but when it finishes I am standing on fleet outside of the instance, there is no "complete flashpoint: Objective Meridian" quest in my log, just the story quest to finish the FP and I am locked out. There is nowhere I can find where I can pick up the quest. I have tried resetting the quest, same problem. Reset the quest, FT to a few places and try again, same problem. I reset, logged to desktop, restarted the game, went through the cutscene again and still come up with the same issue. This is a game breaker for me, as the sole reason for me wanting to do this FP is so I can finish the achievement that will get me the rewards. If anyone has a fix for this, I would appreciate some input.
Hi all,

The above quote is from a different thread, but I wanted to add the clarification here to keep the achievements discussion in the same thread where I posted about them. I will also update the OP's thread as well.

Due to Objective Meridian being a blocker, we are shifting the completion requirement for the complete expansion story achievement:
  • For Republic players, completing "Race to Refuel" will satisfy the requirement.
  • For Imperial players, completing "The Failsafe" will satisfy the requirement.
Thank you!


CommunityTeam
Cartel Coins | 01.10.2022, 07:41 AM
Hi Ivoalva,

As it's been a few days that you purchased these Cartel Coins, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS™: The Old Republic™ (SW:TOR) support.


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 12.20.2021, 12:21 PM
Hi everyone,

Answering a few questions regarding the rewards and titles.
  • Log in once into PTS to obtain that reward
  • Only one character is needed to obtain the Acts achievement. You do not have to play both factions.
  • Using character copy of characters that have not completed Act 1 yet is fine.
  • Using the Master Datacron would also work
  • Completing the final missions of the expansion story content is what will earn you the expansions achievements as listed.
  • Regarding the weeklies, completing any of each of the PvP, Heroic, and Flashpoint Weekly Missions will suffice. You don't have to worry about ranked vs unranked, mode, or playing with both factions.
  • The PTS server will remain up until early January

Please remember that with the fundamental changes coming with Legacy of the Sith, a large focus of ours is the player experience with scaling and gearing from beginning to end and with various parts of the game.

We understand that this is a tall order but we are also balancing the effort and respect of those who originally obtained these titles in the past.


JackieKo
Celebrating 10 Years and Looking Forward | 12.20.2021, 11:10 AM
I cannot believe an entire year has passed since I was brought onto the team. I've learned a lot from everyone I've worked with and I've certainly learned quite a bit from all of you. Reading through the forums, various comments, chatting with the content creators, seeing players in game, reading chat during the streams, etc...I understand why this game means so much to you.

I appreciate the passion you bring to this community. I read your messages, your suggestions, your feedback, and I look forward to learning more about you all and to also share and celebrate what the team has been working on in due time.

For a bit of nostalgia/good feeling, could you share your favorite sentimental SWTOR moments with me? For me personally, I will never forget getting my lightsaber for the first time, spending WAY TOO much time riding around on a Tauntaun on Hoth, getting my first win in GSF (I wish you could have heard me cheering for joy), and placing my first deco in my Alderaan SH. I seriously can't get over how pretty that planet is.

I wish you all a happy anniversary and if you celebrate, a festive holiday season full of warmth, really good food, and good company.

Best,
Jackie


JackieKo
Celebrating 10 Years and Looking Forward | 12.20.2021, 10:40 AM
Hello SWTOR Community!

Happy anniversary to all of you! Today marks the 10 year anniversary of SWTOR and our one and only Keith Kanneg just published a letter to all of you which you can read here!


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 12.17.2021, 04:48 PM
Quote: Originally Posted by JackieKo View Post
Hello everyone!

The Public Test Server is now open again. This phase of PTS will remain open throughout the holiday season.
Hi all,

More details about the rewards and titles that can be earned during this PTS phase can be found here! To clarify some information:
  • Progress made against these goals have been tracked since the last time PTS was wiped and brought back online, so that would be since the 8th.
  • Completing the class story is measured by having the “Complete Act 1, 2, and 3” Achievements of the same class
  • Complete all expansion Story content means all expansions currently existing (pre-7.0). You must have completed the following Achievements:
    • “Revenge of the Archon” or “Taking on Toborro”
    • “Facing the Shadow” or “Confronting the Shadow”
    • “Complete Chapter XVI of KOTFE”
    • “Complete Chapter IX of Eternal Throne”
    • “The Race to Refuel” or “The Failsafe”
For completing group content, here are a couple of windows of time where we have seen a lot of activity:
  • EU playtime window: 12:00pm - 2:00pm CT / 6:00pm - 8:00pm UTC
  • NA playtime window: 6:00pm - 8:00pm CT / 12:00am - 2:00am UTC

I hope above the info has been helpful.


CommunityTeam
Kai Zykken is now a cheat? | 12.17.2021, 10:03 AM
Hi folks,

Thanks for reporting these inconsistencies regarding the prices of the tactical Biorhythm.

Our team is aware of this bug and is currently looking into it. We’re aiming to fix this bug with one of our future patches. We will update you in this thread if something changes.


JackieKo
Update on the Legacy of the Sith | 12.16.2021, 10:10 AM
Quote: Originally Posted by DarthCasus View Post
Echoing the question here! Meaning all seasonal items or just for the holiday season stuff? If everything could make a return to the CM during this period, that would actually be incredible!
The intention is all seasonal items. If something happens to be missing, please send me a PM.

Quote: Originally Posted by TrixxieTriss View Post
Thanks Jackie, that’s wonderful news

I know this is a long shot, but any chance we could have a sale on server transfers for 90cc (like we’ve had in the past)??
Currently, character transfer sales are not part of this package, however, this is a request that is on my list. Should a character transfer sale be implemented, I'll be letting everyone know!


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 12.16.2021, 09:44 AM
Quote: Originally Posted by JackieKo View Post

Please also note that with Galactic Seasons 2, we are looking for general feedback on the system that could help refine future seasons. Though Galactic Seasons 2 is available on PTS, we are focusing on polishing the system rather than revamping anything currently in place. Of course, if there is anything impeding progress or system breaking, that will be addressed and fixed, so please let us know if you run into anything of that nature.
Hi all, we're seeing some comments about the Cartel Coin rewards missing from the Galactic Seasons 2 reward tracks. As a reminder, Cartel Coin rewards will be on the tracks when Galactic Seasons 2 goes live. They will never be present in a PTS setting. I've updated my original post and the Seasons 2 feedback thread with this note.


JackieKo
Galactic Seasons 2 and Activity Finder on PTS! | 12.15.2021, 01:17 PM
Hello everyone!

The Public Test Server is now open again. This phase of PTS will remain open throughout the holiday season.

What’s new in this iteration of PTS:
  • Character copy is back!
  • Galactic Seasons 2 is now available
  • Activity Finder and Flashpoint/Operation availability has been added
  • Weekly Featured Content Missions are now available
  • You can find these on Mission Terminals in the Fleets and in Groupfinder
  • Loot Discipline preferences have been re-enabled and can be chosen by right clicking your character portrait
  • Achievements are no longer transferred during a PTS Character Copy
  • Adjustments have been made to the balance of both Story Mode Operations and Veteran Mode Operations

Now let’s talk about why achievements are not currently transferring via Character Copy. PTS Rewards are back! Players can earn rewards by doing the following:
  • Logging into PTS
  • Completing a Class Story on any Class
  • Complete all expansion Story content
  • Reaching item rating 322 with one of your characters and complete the PvP, Heroic, and Flashpoint Weekly Missions
  • Completing all of the above

More details about the rewards and titles that can be earned during this PTS phase can be found here! To clarify some information:
  • Progress made against these goals have been tracked since the last time PTS was wiped and brought back online, so that would be since the 8th.
  • Completing the class story is measured by having the “Complete Act 1, 2, and 3” Achievements of the same class
  • Complete all expansion Story content means all expansions currently existing (pre-7.0). You must have completed the following Achievements:
    • “Revenge of the Archon” or “Taking on Toborro”
    • “Facing the Shadow” or “Confronting the Shadow”
    • “Complete Chapter XVI of KOTFE”
    • “Complete Chapter IX of Eternal Throne”
    • “The Race to Refuel” or “The Failsafe”
For completing group content, here are a couple of windows of time where we have seen a lot of activity:
  • EU playtime window: 12:00pm - 2:00pm CT / 6:00pm - 8:00pm UTC
  • NA playtime window: 6:00pm - 8:00pm CT / 12:00am - 2:00am UTC

What new types of feedback are we looking for?

We would like a key focus to be the player experience with playstyles that were not possible pre-7.0. Please give us feedback on your experience with various Combat Style combinations including using weapons that you could not equip previously.

Please also note that with Galactic Seasons 2, we are looking for general feedback on the system that could help refine future seasons. Though Galactic Seasons 2 is available on PTS, we are focusing on polishing the system rather than revamping anything currently in place. Of course, if there is anything impeding progress or system breaking, that will be addressed and fixed, so please let us know if you run into anything of that nature. As a reminder, Cartel Coin rewards will be on the tracks when Galactic Seasons 2 goes live. They will never be present in a PTS setting.

Now that the main gearing acquisition and upgrade flows are on PTS, we would like feedback how this feels, and how the pace to acquire gear feels. In addition, we would like new feedback on game scaling and how balance feels relative to the gear being worn in all content: Heroics, Operations, Flashpoints, etc.

To get started on the PTS, follow the steps listed here and let us know if you experience any issues.

Additionally, please review the known issues and status updates post before hopping back into PTS.

For a complete list of all the feedback threads, click here. If you are providing feedback about any of these topics, please use the designated threads so feedback is consolidated. It helps us make sure we gather everything together.

Thank you!

EDIT: Added reminder about Cartel Coins on rewards track.
EDIT 2: Added details of rewards and titles including the PTS article.
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