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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


EricMusco
tulak hord server | 11.20.2019, 03:44 PM
Quote:
Originally Posted by Tsillah View Post
Will that be for Tulak Hord only or are all servers going down (and maybe address the GUI delays for skills etc)?
It is all servers to deploy a small patch. The GUI fix is in that patch.

-eric


EricMusco
Maintenance: November 21st, 2019 | 11.20.2019, 03:10 PM
Hey everyone,

We will be taking the servers offline on Thursday, November 21st to deploy Game Update 6.0.1a

Details:
DATE: November 21 2019
TIME: 6:00AM - 8:00AM PDT (1400 - 1600 GMT)
VERSION: 6.0.1a

Patch notes will be available on Thursday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars™: The Old Republic™!

-eric


EricMusco
tulak hord server | 11.20.2019, 03:05 PM
Hey folks,

The team is taking a look at ensuring the server recovers. As a note, we are going to have a maintenance tomorrow (details coming shortly) where we are doing a few things to address the situation with Tulak. We are making a number of hardware changes during the downtime to address the issue and also making some game-side improvements to make things a bit smoother in the case where this would happen again.

Let me know any areas that are being problematic and I will pass them on. Thank you again for your patience.

-eric


EricMusco
Dantooine Conquest week nerfed? | 11.20.2019, 01:13 PM
Thanks everyone for the confirmations and additional details. I will pass them on the team for investigation.

-eric


EricMusco
Dantooine Conquest week nerfed? | 11.19.2019, 05:09 PM
Hey folks,

I just want to make sure I am capturing what you are reporting correctly. Numerous Conquest Objectives from pre-Onslaught are no longer there including Dantooine Dailies, Dantooine Heroics, and Taris and Balmorra Heroics.

Separately, the turret Mission's balance is out of whack.

Is there anything not listed above that you feel changed? If so, please be specific, otherwise consider these passed on to the team and I will let you know of any further info I receive.

-eric


EricMusco
Loot Toggle and Gear Drops | 11.18.2019, 11:06 AM
Hey folks,

I have seen quite a few posts since Onslaught launched regarding intended loot drops for characters, especially as it relates to the loot toggle. First, let me do a quick recap on exactly how loot is determined for your character (or the selected toggle) and then I have some specific details I will need for anyone experiencing “bugged” loot drops. For the remainder of this post anytime I refer to you, your spec, etc I am always referring to either what your current Advanced Class and Discipline are, or the role you have selected, as the behavior is the same based on either.
  • Stats – One thing that may not be clear about stats is that they effectively fall into two buckets, tank and non-tank. Tanks will receive their respective stats (Defense, Absorb, etc). Healers and DPS stats are mostly similar so they are in the same bucket currently.
  • Set Bonuses and Tacticals – These are quite a bit more simple than stats as these should always drop for your current character and should always drop items usable in that spec. Keep in mind that usable by your spec means base class and general sets also. Ex: You are a madness sorc, it is intended that the system could drop an Inquisitor set for you (even if that specific set may seem more useful for a healer, it is a base class set usable by all Inquisitors)

Now, the place that things get a little complicated is that although the game targets drops specifically for your character there is one situation where it doesn’t and that is anything that counts as a world drop. The most likely place this would happen is on any non-boss NPC kill (there is a very small chance that bosses can drop a world drop as an extra drop). Every other place you get loot; boss kills, Renown Crates, Conquest Crates, Missions Reward crates (such as from PvP or Heorics) will all always drop loot specifically for you. This means that it is possible to get items not for your spec, but that only happens from the rarest place those items drop (standard world drops).

If you are receiving an off-spec item based on the information above, that is likely a bug. With that in mind, here is the information I need to help the team investigate the issue:
  • Your class role and spec?
  • Your toggled role (if different)?
  • Current item rating?
  • Where did you receive the item?
  • Exactly what item did you receive?

Please be as specific as possible when providing the above details and thank you in advance for the information. I am already grabbing this information from the other relevant threads where these details are provided, just want to get it one place for investigation.

-eric


EricMusco
tulak hord server | 11.17.2019, 09:01 AM
Tulak Hord is once again available, thanks everyone.

-eric


EricMusco
tulak hord server | 11.17.2019, 08:31 AM
Hey folks,

This disconnect was related to working to resolve the mail issue. It looks like we are going to need to restart the server fully to be able to get things back to normal in this case. That will be happening ASAP. We shouldn't be down too long once that process kicks off. Apologies for the messiness of the fix, trying to get you all back into game as fast as we can.

-eric


EricMusco
tulak hord server | 11.17.2019, 08:26 AM
At this point it looks like most (if not all) areas are fully recovered. The team is still investigating the issue with in-game mail. I will let you know when that is resolved.

-eric


EricMusco
tulak hord server | 11.17.2019, 07:39 AM
Hey folks,

It is looking like Tulak has mostly recovered but we know that some areas may be in a bad state, let me know of any areas that you are unable to access while the team is cleaning those up.

Thanks.

-eric


EricMusco
tulak hord server | 11.17.2019, 07:16 AM
Hey folks,

The team is on and looking into Tulak. You may already see some recovery but not full recovery just yet. I will pass on more info as it becomes available.

-eric


EricMusco
tulak hord server | 11.16.2019, 04:07 PM
Hey all,

You should be seeing recovery in some of the affected areas now. Let me know if you are still having issues.

-eric


EricMusco
tulak hord server | 11.16.2019, 03:21 PM
Hey folks,

I let the team know about the issues still persisting, especially on the fleets. I will let you know when I have updates to share.

-eric


EricMusco
tulak hord server | 11.16.2019, 02:43 PM
Hey folks,

Similar to in the past there were a number of "stuck" areas. The team has resolved those and you should start to see recovery back to normal play. Please continue reporting any issues and the team will continue to monitor.

Thanks again for your patience. The team is back to looking for an underlying cause since our previous fix didn't resolve the issue fully.

-eric


EricMusco
tulak hord server | 11.16.2019, 02:16 PM
Hey folks,

The team is aware and investigating the issues on Tulak Hord. I will pass on details as I have them.

-eric


CharlesBoyd
Scourge interaction update changing on it's own | 11.16.2019, 09:56 AM
Hey everyone!

Thanks for calling attention to this - we're aware of the issue and investigating. Please, if you haven't already, submit in-game tickets on the affected characters - this gets our team the info they need to investigate effectively.

Thank you!


EricMusco
Map won't fade while moving since new update. | 11.15.2019, 02:54 PM
Hey folks,

Team is aware and looking into it, thank you for the reports.

-eric


EricMusco
Patch 11/14/2019 added a delay on ability button updates (tool bar light up) | 11.15.2019, 02:53 PM
Hey folks,

The team is looking into abilities not lightning up as intended. I will pass on more info as I have it and thank you for your reports.

-eric


DanielSteed
Latest Cartel Market Additions - November 14 | 11.14.2019, 02:18 PM
Hello everyone!

With today's update a few new items have been added to the Cartel Market. A full breakdown of them can be found here!


EricMusco
Maintenance: November 14th, 2019 | 11.14.2019, 09:14 AM
All servers are once again available. Thanks everyone! If you log in and don't see your RE-1 droid waiting for you, you were likely still logged in during maintenance. Close your client fully and reopen it, he should be waiting in your mailbox.

-eric
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