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Developer Tracker

Star Wars: The Old Republic > English > Developer Tracker


CommunityTeam
Jakarro won't spawn after reintroduction | 04.03.2020, 06:23 AM
Quote:
Originally Posted by EricMusco View Post
There is a workaround for this issue. I believe the reason you are experiencing this is that you have an active KOTFE or KOTET Chapter. If that is the case here is the workaround:
  • Complete your currently active chapter so that you have no active chapters in your mission log.
  • Attempt to complete your current story mission.
  • If you cannot complete it still, reset progress on your current story mission.
If you are having this issue and do not have an active chapter mission, let me know.

-eric
Hi folks,

If the workaround above didn't work, I invite you to directly contact our support with an in-game ticket or by sending an email to support@swtor.com.

For additional information on how to contactthemm, please check this article: How to contact Star Wars™: The Old Republic™ (SW:TOR) support


CommunityTeam
Onderon Map is bugged | 04.03.2020, 03:41 AM
Hi shadowomegarose,

Thanks for the report.

Our team is currently tracking this bug concerning the Onderon map and the Explorer achievement. I’ll update you if I have additional information about it.


CommunityTeam
Buy now buttons don't work on swtor.com subscription page | 04.01.2020, 11:23 AM
Hi everyone,

The issue with code redemption, Cartel Coins and subscription purchases is now resolved.

Thank you for your patience.


CommunityTeam
alt-codes | 04.01.2020, 09:32 AM
Hi Neruil,

Our team is currently tracking this bug with the alt-characters. I’ll update you if I have additional information about it.

Thank you.


CommunityTeam
Buy now buttons don't work on swtor.com subscription page | 04.01.2020, 06:58 AM
Hi Hikaru_Kuma,

Thank you for reporting this issue about subscription purchases on our website. It also affects code redemption and Cartel coins purchase.

Our team is currently investigating it. I'll keep you updated when I have additional information.

For your information, here is the post about this issue on AHQ: Ongoing payment issues - April 1, 2020

Thank you for your patience.


CommunityTeam
[BUG] - Collections: Casual Vandal Armor Set - Preview window not working | 03.31.2020, 03:50 AM
Hi Oeconomicus,

Thank you for the report concerning the Casual Vandal Armor Set bug.

I transferred the information provided to our team. I'll update you when I have more information about it.

Thank you.


CommunityTeam
Mek Sha Heroic Mission A matter of Respect (Dark Side Choice) now broken | 03.30.2020, 03:59 AM
Hi Saura,

Our team is actually tracking this bug. We are aiming to fix it in our next patch, 6.1.1.

Thanks.


CommunityTeam
Achievements for Equipment Sets are bugged | 03.30.2020, 03:20 AM
Hi folks,

Thanks for the report concerning this bug. Other players also reported it in the following conversation: Vendor purchased gear doesn't count towards achievements.

As mentioned in this conversation, our team is currently tracking this bug.

For now, I don't have additional information to provide you. I'll update you on the above conversation when I have more information.

Thank you.


CommunityTeam
Vendor purchased gear doesn't count towards achievements | 03.27.2020, 10:12 AM
Hi Screaming_Ziva,

Thank you for the report.

This bug is currently being tracked by our team. I’ll keep you updated if I have additional information about it.

Thank you.


CommunityTeam
Group Finder operations issue?? | 03.27.2020, 04:05 AM
Hi folks,

Thanks for the reports, this bug is also discussed in the following conversation: Activity Finder Story Operations No Longer Shows Mutli-Boss Operations

As mentioned in the conversation above, our team is aware of this bug. For now, I don't have additional information to provide you but I'll update you when I'll have more.

Thank you.


CommunityTeam
Activity Finder Story Operations No Longer Shows Mutli-Boss Operations | 03.26.2020, 11:22 AM
Hi TheFenux,

Thanks for reporting this bug. I transferred the information provided to our team. I will update you when I have additional information about it.

Thank you.


CommunityTeam
Odessen Banners STILL too bright! | 03.26.2020, 05:20 AM
Hi Sartonous,

Thank you for the report. Our team is planning to fix this bug with the Alliance banners in our next patch 6.1.1.

Thank you.


DanielSteed
Update from the Support Team | 03.25.2020, 02:21 PM
Hey everyone!

As the world continues to adapt to the current events, we wanted to share an update regarding our support team. Due to the coronavirus and with guidance from local authorities in specific regions, we have closed some of our support channels and reduced support hours to limit any risk to our teams.

Support is still available to handle email (support@swtor.com) and in-game tickets at the following times:
  • USA: 5:00-14:00 CDT
  • UK: 10:00 -19:00 UTC
  • France: 11:00-20:00 CET
  • Germany: 11:00-20:00 CET

If this availability changes, I will be sure to follow up with an update. We hope that everyone is staying safe and healthy!



DanielSteed
Game Update 6.1.1 Conquest Changes | 03.24.2020, 02:08 PM
Quote: Originally Posted by Krazhez View Post
I could be wrong, but I was pretty sure they were just making it so conquest points from xp would only be based on base xp not from extra xp perks from guild and boosts, and that stronghold bonus still would work as it does now.
You are indeed correct! We have no plans on touching the Stronghold bonus.

In other news, I have two more adjustments we have made on our end. These changes aren't on the PTS yet, but these will go into effect next time Conquest is updated.

  • Planets will be opened up to all players who meet the level requirement to go to that planet.
    • (For example, level 75 players can complete the objectives on Alderaan, Tatooine, ect.)
  • The Level 71+ bracket will have the objectives for Story and Veteran Flashpoints, as well as Master.

The feedback here has been very helpful, thank you all for the input!


KeithKanneg
blizzard is doing it | 03.24.2020, 09:23 AM
Quote: Originally Posted by sdrakulya View Post
Or maybe you could do it now, since, you know, it's now that we are stuck at home. Give us 3 weeks now and 1 week for May the 4th if you want to celebrate May the 4th like that
It takes an actual game update to adjust in-game schedules, which is why we're coordinating it with the release of the next patch. We would have liked to provide it earlier, but having to get all the development environment set up in a collaborative way has taken a bit of a focused effort. The soonest we can make the adjustment for Double XP is with Game Update 6.1.1.

-Keith--


DanielSteed
Maintenance: March 24, 2020 | 03.24.2020, 08:45 AM
Hello everyone,

All servers are once again available! Thank you for your patience.

With today’s maintenance we addressed an exploit involving the Scum and Villainy Operation. Players were able to intentionally evade the effects of Revolster, which made the Master Mode difficulty far easier than intended. As a result, some players were able to acquire a rare helm, title, and codex entry all which were removed from those players today. We will be doing a follow-up investigation this week to wrap up any outstanding actions.


KeithKanneg
blizzard is doing it | 03.24.2020, 08:43 AM
Hey all,

There’s some good discussion here that I wanted to weigh in on. Double XP was something we were planning to bring back for May the 4th.

We discussed offering it sooner, but with everyone having to work-from-home, we needed to spend the time getting the Dev Team set up to work remotely. So, instead of providing you with one week, we’ll be extending Double XP to around four weeks, starting with Game Update 6.1.1 currently scheduled to be available on 14-Apr-2020. The planned end date for Double XP is 12-May-2020.

With all that’s going on these days, the dates could change, but we’ll keep you apprised. But, if it does, we’ll continue to offer the 4-weeks of Double XP (I figured someone was going to ask).

We sincerely hope you are all staying healthy. See you in-game soon.

---Keith

ps...Double XP includes XP, Valor, GSF, and Renown. It does not include Conquest points.


CommunityTeam
Cant Buy Anything from Takanna Spoils of War Vendor | 03.24.2020, 04:42 AM
Hi Blastersponge,

As mentioned in one of my previous posts in this conversation, our team is planning to fix it in our next patch, 6.1.1. I'll update you if something changes.

Thank you for your patience.


DanielSteed
Maintenance: March 24, 2020 | 03.23.2020, 09:29 AM
Hello everyone,

We will be taking the servers offline on March 24, 2020 to deploy Game Update 6.1c. The changes can be found in the patch notes attached below.

Details:
DATE: March 24, 2020
TIME: 6:00AM - 8:00AM PDT (1300 - 1500 GMT)
VERSION: 6.1c

Patch notes are available here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars™: The Old Republic™!



DanielSteed
Inquisitor and Consular Class Changes in 6.1.1 - Feedback | 03.20.2020, 04:17 PM
Hello everyone!

There are two things I'd like to talk about. Firstly, the Gathering Storm Set Bonus has been updated to the following:

  • 6 piece - Using Force Speed now reduces the active cooldown of Polarity Shift / Mental Alacrity by 5 seconds (down from 10 seconds), and the duration of Polarity Shift / Mental Alacrity is now increased by 5 seconds (down from 10 seconds). This set bonus no longer requires Polarity Shift / Mental Alacrity to be used while Force Speed is active to extend the duration.

Also, there is something I'd like to clarify with the Reverberating Force / Reverbaration change. There was a typo in the original note and the intended change is:

  • Reverberating Force / Reverberation critical hit damage bonus increased from 5% to 15%.

I have updated the original post to properly reflect these changes. Let us know what your thoughts! Please keep the feedback coming.
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