Launch FAQ

Weekend Pass Free Trial

If I previously played The Old Republic via the Friends of Star Wars: The Old Republic Trial, will I be able to participate in the Weekend Pass Free Trial?

No, an individual who has participated in any other free trial program, including Friends of Star Wars: The Old Republic Trial will be unable to participate in the Weekend Pass Free Trial.

What is the difference between the Friends of Star Wars: The Old Republic Trial and the Weekend Pass Free Trial?

The Friends of Star Wars: The Old Republic Trial is an opportunity offered to current and active players that have passed at least one billing cycle, to invite three (3) of their friends that have never played Star Wars: The Old Republic to participate in a seven (7)-day free trial. The Weekend Pass Free Trial is up to 4-days of free game play open anyone who has never had an active Game account.

How can I purchase the game?

You can visit buy.swtor.com and select your preferred edition of Star Wars: The Old Republic. Or simply visit your local games retailer. For a list of retailers visit buy.swtor.com.

What will happen to my account after the free trial experience?

Your account will be maintained on our system as inactive, unless you cancel your account completely.

Will my character get deleted after the Weekend Pass Free Trial experience?

No, there are no plans to immediately delete characters created as part of the Weekend Pass Free Trial. Should you decide to purchase the Game, your characters will still be on your account. We do however reserve the right to delete trial characters on abandoned trial accounts without notice.

What server types will be available?

All server types will be available: Player versus Environment (PVE), Player versus Player (PVP) and Role Playing (RP-PVE and RP-PVP). To learn more about these server types, see Help Center. If you already know anyone playing the Game, it is a good idea to find out what server they play on if you want to join them while you are in the trial.

When will I be notified that my Weekend Pass Free Trial experience has ended?

Your trial experience will end and you will be unable to login to the Game on the date specified on the Weekend Pass Free Trial Page.

What restrictions, if any, will be placed on a Weekend Pass Free Trial Account?  

The following Game restrictions will be placed on your Weekend Pass Free Trial account for the duration of the trial:

  • A Weekend Pass Free Trial character cannot exceed level 15. The player will be notified via in-game notifications and chat message once they have hit the maximum level for the trial experience.
  • A Weekend Pass Free Trial character will only be able to play on their Origin World, Capital World, the Fleet, all Warzones, and in their first Flashpoint. A message box will appear if a character attempts to go outside of these areas.
  • A Weekend Pass Free Trial character will not be able to use general chat, trade chat, or PvP chat. The character will only be able to use local chat, group chat, guild chat, and reply to whispers.
  • A Weekend Pass Free Trial character will not be able to send or reply to mail by other trial characters. However, your character will be able to receive in-game mail during the trial.
  • A Weekend Pass Free Trial character will not be able to use the Galactic Trade Network or trade with other players.
  • A Weekend Pass Free Trial character will only be able to level their Crew Skills ranking to around 40.
  • A Weekend Pass Free Trial character will not be able to earn Legacy XP.
When does my Weekend Pass Free Trial begin and end ?

The start and end date for each Weekend Pass Free Trial period will be posted in the Weekend Pass Free Trial Page located at www.StarWarsTheOldRepublic.com/weekendpass. Your free trial period will start when you click “Start Trial Now” and will run until the closing time and date of the applicable Weekend Pass Free Trial period.

Will I need to sign up for a subscription to try the Weekend Pass Free Trial?

No, you do not need to enter any payment details or redeem a Game Time Code in order to play the Weekend Pass Free Trial. At any time during the Weekend Pass Free Trial you may purchase the Game and either sign up for a recurring subscription or enter a Game Time Code to enjoy the full Game. Unused Weekend Pass Free Trial time will expire after obtaining a subscription or redeeming a Game Time Code.

How do I sign up for the Weekend Pass Free Trial?

If the Weekend Pass is currently available, you can join by clicking the “Join Now” button on the Weekend Pass Free Trial Page. You will be prompted to create an account on www.StarWarsTheOldRepublic.com. An account verification email will be sent to the email address you provided and you will be directed to create a password. Once complete, you will be directed to your My Account page and asked to enter your contact information as well as between three (3) and five (5) secret security questions. Once the account creation process is completed, you will see a “Start Trial Now” button highlighted. Clicking the “Start Trial Now” button will begin the Game installation and your Weekend Pass Free Trial will begin.

How will I know if the Weekend Pass Free Trial is available?

To find out if the Weekend Pass Free Trial is open, simply check www.StarWarsTheOldRepublic.com/weekendpass. Dates and times for the weekend trials will be announced here along with the start time and date of each Weekend Pass Free Trial. If the Weekend Pass Free Trial is unavailable, you will be unable to click the “Join Now” button located on this page.

Who is eligible to try The Weekend Pass Free Trial?

Anyone who has never had an active Game account for Star Wars: The Old Republic is eligible for the Weekend Pass Free Trial. There is a limit of one free trial per account. Weekend Pass Free Trial accounts cannot participate in any other free trial program.

What is the Weekend Pass Free Trial?

The Weekend Pass Free Trial is a weekend free game play trial for Star Wars™: The Old Republic™. The trial is open to new accounts only. You cannot have an active, pending or closed game trial account. If eligible, you can download and play the game for free for up to 4-days. The start date and time of each Weekend Pass Free Trial will be posted in the Weekend Pass Trial Page located at www.StarWarsTheOldRepublic.com/weekendpass.

Friends Trial top

What is the Friends of Star Wars: The Old Republic Trial?
The Friends of Star Wars: The Old Republic Trial is an opportunity offered to current, active players that have passed at least one billing cycle, to invite twenty five (25) of their friends that have never played Star Wars: The Old Republic (the “Game”) to participate in a free trial. Friends can play from levels 1-15 with no time limit. Some in-game restrictions apply.
How do I become eligible for the Friends Trial reward?

To earn the exclusive Kurtob Alliance Speeder, you must first refer a friend using one of your 25 friend invites.

The form to invite your friends can be accessed from the My Account >> Friends Trial page on www.StarWarsTheOldRepublic.com. Simply, login to your SWTOR account, click “My Account” in the upper right hand corner of the window and click “Friends Trial” from the right hand menu. Once on the Friends of Star Wars: The Old Republic Trial page, read the directions and fill out the form as directed. If your friend has been accepted to the program, their name and email address with some characters asterisked out will populate above the form. This indicates that an automated email has been sent to your friend’s email address with your personal message inviting them to play Star Wars: The Old Republic for a seven (7)-day trial.

You will then become eligible for the speeder when at least one of the friend you have referred upgrades to a full account and becomes an active subscriber (pays for a recurring monthly subscription or redeems a Pre-Paid Game Time Code), and passes their 30 days of play time included with the purchase of the Game. Within 72 hours, you will then receive an in-game message with the Kurtob Alliance Speeder in your in-game mail.

This will become active on the referring account and remain active for all characters provided the transactions remain valid. In cases of fraud regarding the referred account the Speeder may be reclaimed.

Are there any rewards for referring a friend to play Star Wars: The Old Republic?

Yes, the in-game reward for referring your friend to Star Wars: The Old Republic is the exclusive Kurtob Alliance Speeder. This is an artifact speeder you can begin using at level 25 which grants you 110% riding speed and only requires speeder piloting rank 1.

You will become eligible for the speeder when at least one of the friends you have referred upgrades to a full account, becomes an active subscriber (pays for a recurring monthly subscription or redeems a Pre-Paid Game Time Code), and passes their 30 days of play time included with the purchase of the Game. Within 72 hours, you will then receive an in-game message with the Kurtob Alliance Speeder in your in-game mail.

This will become active on the referring account and remain active for all characters provided the transactions remain valid. In cases of fraud regarding the referred account the speeder may be reclaimed.

What is the difference between the Friends of Star Wars: The Old Republic Trial and the Free Trial?
The Friends of Star Wars: The Old Republic Trial and Free Trial programs are similar in nature, but participation in the Friends of Star Wars: The Old Republic Trial requires the referral of a current active player who has passed at least one billing cycle. When a current active player refers a new player through the Friends Trial and the referred friends becomes a paying player, the referrer receives an exclusive in-game reward, the Kurtob Alliance Speeder. For more info on the Friend’s Trial, visit www.swtor.com/info/friends. Unlike the Friends Trial, the Free Trial does not require player referral for participation. For more information on the Free Trial, visit www.swtor.com/freetrial.
Is there a time limit to the Friends Trial?

Players participating in the Friends Trial can play from levels 1-15 with no time limit. The trial period expires upon redemption of an official Game Product Registration Code, purchase of a product subscription or redemption of a Game Time Code.

What if I used up all of my invites prior to the launch of the twenty five (25) invite limit increase?

The previous three invites, used or unused, will count toward the new twenty five invite limit. So if you have already used up all three of your previous invites, then you will have twenty two invites left.

How can my friend purchase the Game?

Your friend can visit buy.swtor.com and select their preferred edition of Star Wars: The Old Republic. Or simply visit your local games retailer. For a list of retailers visit buy.swtor.com.

Will my friend’s character get deleted after the free trial experience?

No, there are currently no plans to delete characters created as part of the Friends of Star Wars: The Old Republic Trial. Should your friend decide to purchase the Game, their trial characters will still be on their account. We do however reserve the right to delete trial characters on abandoned trial accounts without notice.

What server types will be available?

All server types will be available: Player-vs-Environment (PVE), Player-vs-Player (PVP), and Role Playing (RP-PVE and RP-PVP). To learn more about these server types, please visit the Help Center.

What restrictions, if any, will be placed on my friend’s free trial account?

The following restrictions will be placed on your friends account for the Friends Trial:

  • A Friends Trial character cannot exceed level 15. The player will be notified via social center notifications and chat message once they have hit the maximum level for their trial experience.
  • A Friends Trial character will only be able to play on their Origin World, Capital World, at the Fleet, a Warzone, and in their first Flashpoint. A message box will appear if a Friends Trial character attempts to go outside these areas.
  • A Friends Trial character will not be able to use general chat, trade chat, or PvP chat. The character will only be able to use local chat, group chat, guild chat, whisper and responses to whispers.
  • A Friends Trial character will not be able to send or reply to mail from other trial characters. However, your character will be able to receive in-game mail during the trial.
  • A Friends Trial character will not be able to use the Galactic Trade Network or trade with other players.
  • A Friends Trial character will not be able to expand their inventory, cargo hold, or become a guild leader
  • A Friends Trial character will be restricted to 20,000 credits and will be unable to trade with other players.
  • A Friends Trial character will not be able to invite players who are more than 10 levels above their current level into groups.
  • A Friends Trial character will only be able to level their Crew Skills ranking to 40.
  • A Friends Trial character will never gain Legacy XP. The Legacy system allows players to share high-level abilities among different characters on the same account.
What steps do my friends have to take in order to redeem the free trial?

When your friend receives their email invitation for the free trial, they will be prompted to create an account on www.StarWarsTheOldRepublic.com. An account verification email will be sent to the email address they provided and they will be directed to create a password. After this, your friend will be placed on their My Account page and asked to enter their contact information and between three (3) and five (5) secret security questions. Once the account creation process is complete, they will see a “Start Trial Now” button highlighted. Your friend must click the “Start Trial Now” button to download the game and begin their personal Star Wars™ saga.

How long do my friends have to redeem their free trial?

You friends have 14 days after they are accepted into the Friends Trial program to take advantage of the free trial. To indicate that your friend(s) have been accepted to the Friends Trial, your friend’s email address will populate above the referral form within “My Account”. At the same time, an automated email will be sent to your friend telling them they have been accepted to the Friends Trial program. Players participating in the Friends Trial can play from levels 1-15 with no time limit.

How do I know if my friend is eligible for the Friends of Star Wars: The Old Republic free trial?

Your friends may be eligible to participate in the Friends of Star Wars: The Old Republic Trial if they DO NOT already have a Star Wars: The Old Republic account associated with their email address. If your friends received an invitation as part of this program in the past, they will not be able to take advantage of your referral. If your friend’s email address is not “valid”, you will be notified and/or sent an error message when you attempt to send the Friends Trial email invitation. Additionally your friend must not have opted out of email communication from Electronic Arts Inc. or Star Wars: The Old Republic to join in this program.

How do I invite my friends to a free trial as part of the Friends of Star Wars: The Old Republic program?

The form to invite your friends can be accessed from the My Account >> Friends Trial page on www.StarWarsTheOldRepublic.com. Simply, login to your SWTOR account, click “My Account” in the upper right hand corner of the window and click “Friends Trial” from the right hand menu. Once on the Friends of Star Wars: The Old Republic Trial page, read the directions and fill out the form as directed. If your friend has been accepted to the program, their name and email address with some characters asterisked out will populate above the form. This indicates that an automated email has been sent to your friend’s email address with your personal message inviting them to play Star Wars: The Old Republic trial.

General top

What is the Star Wars: The Old Republic Digital Upgrade Pack and how can I purchase it?

The Digital Upgrade Pack is available through swtor.com for purchase to individuals who have purchased and redeemed a Product Registration Code for the Standard Edition of Star Wars: The Old Republic, and want to have access to these additional in-game items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (Single Trooper Aerial Platform): Sleek and unique in-game vehicle.

The Digital Upgrade Pack is available exclusively through StarWarsTheOldRepublic.com for $19.99/£14.99/€19.99. Learn more.

What are the retail prices for the various editions of Star Wars: The Old Republic?
The Standard Edition, Digital Deluxe Edition (exclusive to Origin.com), and Collector’s Edition of Star Wars: The Old Republic have a suggested retail price of $59.99 (USD)(£44.99 / €54.99), $79.99 (USD)(£59.99 / €74.99) and $149.99 (USD)(£129.00 / €149.99), respectively. Please check your local retailers for other pricing in other currencies.
How do I access my digital items such as my Pre-Order Color Stone or the digital items associated with my Digital Deluxe Edition or Collector’s Edition in the Game?

Everyone who has pre-ordered Star Wars: The Old Republic and redeemed their Pre-Order Code at our Code Redemption Center will be able to access and use their Pre-Order Color Stone during Early Game Access. To get your Color Stone, visit a mailbox in-game and pick up your in-game mail. Digital items associated with the Digital Deluxe Edition and Collector’s Edition will be available once you have redeemed your official Game Product Registration Code, and will be sent to you via in-game mail.

What do I do if I experience problems downloading the Game Client?

Contact the SWTOR Customer Service team with any problems you are experiencing in downloading the Game Client.

Can I download the Game Client in my own language?

The Game launcher supports English, French and German. You can change the language displayed by clicking the small icon on the lower-left of the launcher, and then selecting the language from a drop-down menu. This will change the language both in the launcher and in the Game.

How long does it take to download the Game Client?

Your download time will vary according to the speed of your internet service provider. Download speeds are not constant and vary by location. The size of the final Game Client is approximately 27GB when fully installed. You should ensure you have adequate free space on your hard disk before completing your download.

Where can I download the Game Client from?

The Game Client can be downloaded from your My Account >> Games page on StarWarsTheOldRepublic.com. To access this page, login to your SWTOR account, click “My Account” in the upper-right corner of the window and click “Games” from the right-hand menu. From there, click the “Download Game Client” button to download the Game Client to your computer.

How can I ensure I am ready to play the Game at launch?

There will be a 48 hour ‘grace period’ for Early Game Access players post launch. Those players who are in Early Game Access will not be able to continue to play the Game after December 22nd, 12:01AM EST without completing the following required steps:

  • Create a SWTOR account if you have not created one
  • Fill out your contact information
  • Set up minimum 3 - maximum 5 security questions to protect your SWTOR account
  • Redeem an official Game Product Registration Code (This is different from your Pre-Order Code. Your Product Registration Code is the code tied to the official Game.)
  • Sign up for a recurring subscription or enter a Pre-Paid Game Time Code.
Is there a ‘grace period’ post launch where I can continue to play without having entered an official Game Product Registration Code?

Yes. Everyone who pre-ordered and is in the Early Game Access program has forty-eight (48) hours from launch in which to enter their official Game Product Registration Code, which will be found inside the physical Standard and Collector's Editions of the game; for digital editions of the game from Origin.com, the Product Registration Code will have been emailed to you. After December 22nd 12:01AM EST, you will be required to have a valid payment method and a Product Registration Code redeemed at your account to continue to play. We strongly recommend that you redeem your Product Registration Code as soon as you are able to do so (rather than waiting until the last minute) to ensure a seamless entry into the Game, a smooth experience on the account website and to collect any special gifts and items you may be entitled to based on the version of the Game you purchased.

I pre-ordered the Game but have not yet redeemed my Pre-Order Code on StarWarsTheOldRepublic.com. Can I still redeem my Pre-Order Code?

Yes. You can still redeem your Pre-Order Code at The Old Republic Code Redemption Center through December 31, 2012. While you will no longer be able to participate in Early Game Access, you will be able to access and use your Pre-Order Color Stone during Early Game Access. To get your Color Stone, visit a mailbox in-game and pick up your in-game mail.

When does Star Wars™: The Old Republic™ (the “Game”) launch?

Star Wars: The Old Republic launched in both North America and Europe on December 20th.

How many launch editions of Star Wars: The Old Republic can I purchase?

The number of copies of the Game that you will be allowed to purchase at launch will be determined by each individual retailer. For purchases made through Origin.com, each EA/Origin account is permitted to purchase up to ten physical copies of Star Wars: The Old Republic.

At this time only consumers located in the US can order physical copies of Star Wars: The Old Republic from Origin.com.

In addition, each account is permitted to purchase up to three digital download copies of the Game.

Can I purchase the Game for other people?

Yes; however, only one official Game Product Registration Code can be applied per Star Wars: The Old Republic account. You cannot have multiple Product Registration Codes applied to a single account.

Will I be able to order Star Wars: The Old Republic through other third party digital download sources?

Digital copies of Star Wars: The Old Republic are available exclusively through Origin.com.

Where can I purchase the official Game?

To find a list of retailers in your country, visit buy.swtor.com and select your preferred edition for Star Wars: The Old Republic. Then click “See all retailers” to see a list of retailers. You may also purchase Star Wars: The Old Republic from Origin.com (EA’s online web store). Check with your preferred video game retailer to see if they are offering Star Wars: The Old Republic. Please be careful when purchasing Star Wars: The Old Republic, and only purchase from trusted retailers or Origin.com.

I am new to Star Wars: The Old Republic. How do I learn more about the playing the Game?

If you are new to The Old Republic, here are a few resources to help you get started:

From Game installation to navigating your way around the Game, the Online Game Manual is a great resource for getting an overview of the key Game systems and features in Star Wars: The Old Republic.

To help ease you into the Star Wars™ universe, we’ve published a New Player Guide that will walk you through the steps of creating your character, picking your server and guiding you through the basics of the Game.

You can also purchase the official Star Wars: The Old Republic Explorer’s Guide published by Prima at participating retailers.

How do I join my guild once I’m in the Game?

Once you have created a character on the server that your guild has been assigned to, you will automatically receive an invite to join that guild. If you do not accept this invite, every character that you create on that server will be asked to join that guild until you accept.

I created / joined a guild during the Pre-Launch Guild Program. How do I know what server to create my guild on?

Guilds that were created during the Pre-Launch Guild Program which met the requirements for import into the Game will be assigned to servers in time for Early Game Access. Once Early Game Access begins, the first character you create on the assigned server will be automatically invited to join your guild. You can choose to accept or decline the invite. If declined, you will be invited again each time you create a character on that server, unless you select the option to ignore future invites. Visit the Guilds FAQ for more details.

May I select any server I want, regardless of my location and language?

You may select any server that is currently available for players. Keep in mind, however, that your connection quality may be affected by selecting a server that is not located within your region.

This is why we state that the Game is intended for play only within North America and Europe because this is where the servers are located to ensure the best connection quality.

Why do European servers have language designations?

The language designation indicates the primary language, not the only language, that is likely to be used by the community playing on that server.

If I choose to play on an English language server, does that mean I have to play the game in English as well?

No. Since you can change the language from your game launcher, you may play the game in English, French, or German regardless of the server that you play on.

In what languages is Star Wars: The Old Republic available?

Star Wars: The Old Republic is available in English, French, and German. You can change the language displayed by clicking the small icon on the lower-left of the launcher, and then selecting the language from a drop-down menu. This will change the language both in the launcher and in the Game. If you decide to switch later to a language other than the one you originally installed, it will require additional download time.

Does The Old Republic offer different server types that emphasize different styles of game play?

Yes. The Old Republic will offer different server types that emphasize the following styles of game play:

Player-vs–Environment (PvE)

On Player-vs-Environment servers, you have the option to role-play as your character, and player-vs-player fights must be agreed to by both sides or conducted in PvP-designated areas.

Player-vs–Player (PvP)

On these servers, players from the opposing faction can attack you at almost any time and almost any place.

Role-Playing, Player-vs–Environment (RP)

Players are encouraged to always interact “in character” on RP servers, and players of opposing factions may only battle each other in designated instanced areas on RP-PvE servers.

Role-Playing ,Player-vs–Player (RP-PvP)

Players are encouraged to always interact “in character,” and players of opposing factions may battle each other in the open worlds on RP-PvP servers.

NOTE: Role-Playing is encouraged, but not required, on Role Playing servers.

How do I pre-order Star Wars: The Old Republic?
To find a list of retailers in your country, visit the Pre-Order page on StarWarsTheOldRepublic.com and click on your preferred edition for Star Wars: The Old Republic. Then click “Pre-Order Now” to see a list of retailers. You may also pre-order Star Wars: The Old Republic from Origin.com (EA’s online web store) as well as many video game retailers. Check with your preferred video game retailer to see if they are offering pre-orders for Star Wars: The Old Republic. Please be careful when pre-ordering Star Wars: The Old Republic, and only pre-order from trusted retailers or Origin.com.
What is Origin.com?
Origin.com is EA’s new online web store and download manager, accessible from www.Origin.com and via the downloadable Origin client. Learn more about Origin.com at www.Origin.com.com/about.
My friends and I have formed a Pre-Launch Guild via the official website. Will we be able to bring that guild into the Game during Early Game Access?

In order for any guilds created via the Guild Headquarters to be imported into the Game during Early Game Access, at least four members of that guild will have to pre-order the Game, then enter their Pre-Order Codes at the Code Redemption Center. These Pre-Order Codes must be redeemed against the accounts that are part of the guild. The guild leader must also login to the Guild Headquarters at the beginning of Phase 3 of the Guild Pre-Launch Program to verify that their guild remains active and wants to be imported. For more information, please read the Guild FAQ.

Can I play Star Wars: The Old Republic on Mac OS or Linux?

Star Wars: The Old Republic is only available Windows XP, Vista and Windows 7. For minimum specifications click here.

What if I want to change the edition I have pre-ordered and haven’t redeemed my pre-order code?

In this instance, you should contact the retailer who will assist in amending the edition.

Asia Pacific Launch top

What happens if my Legacy name is already taken on my selected Asia Pacific server?

If your Legacy name is already taken on the selected Asia Pacific server, you will be prompted to choose a new Legacy name when you log into the server.

Do my transferred characters count towards Legacy Unlocks*?

Yes, all Legacy Unlocks that your characters have earned will be automatically applied to your new Legacy on your selected Asia Pacific server. These include Species, Class, Companion and Legacy Level based unlocks.

How does the Legacy system work for Asia Pacific character transfers?

The Legacy system will work differently depending on whether or not you have already unlocked your Legacy on an Asia Pacific server by the time the character transfer takes place.

If you have played a character on an Asia Pacific server to the point where you have unlocked your Legacy and chosen your Legacy name, then all characters created on or imported to your selected Asia Pacific server will use that Legacy name.

If you have not played a character on an Asia Pacific server to the point where your Legacy is unlocked, but are importing characters who have unlocked their Legacy, you will be prompted to choose your Legacy name when you first log in to your selected Asia Pacific server after your characters have been transferred. The name you choose will then be applied to all characters on your selected Asia Pacific server.

If you have not unlocked your Legacy on your selected Asia Pacific server, or on any of the characters you wish to transfer, then your Legacy will be unlocked through normal gameplay (Completion of Chapter 1 on any character) on your selected Asia Pacific server.

In order to determine your Legacy XP on your selected Asia Pacific server, we will consider the Legacy XP Level of all characters you wish to transfer, as well as the Legacy XP already present on the Asia Pacific server (if any), and apply the highest Legacy XP value found among all your characters to your account on your selected Asia Pacific server.

For example, a player has three characters from different North American or European servers that they want to transfer to one of the Asia Pacific Servers. The first character has a Legacy Level of 5, the second is from a different server and has Legacy Level 7, and the third is from another server and has Legacy level 12. The highest Legacy Level here is Level 12. If you already have a Legacy Level greater than 12 on an Asia Pacific server, it will remain unchanged. If that’s not the case, when all of these characters are transferred to the new Asia Pacific server, the Legacy Level will be set to Legacy Level 12 which matches the highest Legacy Level achieved by one of your characters.

How will I know when my character transfer requests have been processed?

You will be notified via email when your character transfer requests have been processed. The “Asia Pacific Transfers” page will also be updated at time. To confirm your transfer requests were successful, log into the Game and select your requested destination servers to check the status of the transfers.

Please note that characters that have been transferred to a new server will be assigned temporary names if the original names were not available on their new server. If your character has been assigned a temporary name, you will be prompted to choose a new character name upon log in. Unsuccessfully transferred characters will remain on their original server, unchanged. If you encounter any problems with your character transfer requests, please contact Customer Service.

What will happen to the characters I have requested transfers for during the character transfer process?

Character transfers will begin processing on April 24, 2012, 8:00PM EST, 10:00PM NZST, 6:00PM HKT, 6:00PM SGT. At some point during the subsequent 7 days, there will be a period of time of up to 3 hours where we will begin processing all requested character transfers associated with your account. You will be unable to play any characters that are on servers involving your character transfer requests during this time. If you are logged into one of these servers, you will be automatically logged off that server until the transfer is complete. If you are unable to log into any of these servers past the 3-hour window, please contact Customer Service.

How can I protect my Star Wars: The Old Republic account?

You can download The Old Republic Mobile Security Key for free from Apple’s iTunes Store or Android Marketplace by visiting our Security Key Page.

Physical security keys are not available for purchase at this time.

For more information on how to protect your account, see “Protecting Your Account” FAQs.

What happens if my character name is already taken on my desired destination Asia Pacific server?

If your character name is already taken on the destination server, your character will be transferred and assigned a temporary name. You will be prompted to choose a new name for the character when you log in to the new server.

Are there any other restrictions with the character transfer system?

If you choose to move your character to a new Asia Pacific server, please be aware of the following:

  • If your character name is already taken on the Asia Pacific server, your character will be transferred and assigned a temporary name, but you will be prompted to choose a new name for the character when you log into the Asia Pacific server.
  • You cannot exceed 8 characters (including transferred and non-transferred characters) on any given destination server.
  • If you have unlocked a Legacy name on the Asia Pacific server, any characters transferred to that server will use the Asia Pacific server's Legacy name.
  • If you have not unlocked a Legacy name on the Asia Pacific server and the character is eligible for a Legacy unlock by completing Chapter One of their class stories, you will be prompted to choose a Legacy name when you log into the Asia Pacific server.
  • You may be able to choose the same Legacy name if it is available on the Asia Pacificserver. However, if your Legacy name is taken on the Asia Pacific server, you will be prompted to select a new Legacy name.
  • The character will no longer be a part of its guild - Guilds and guild membership will not be transferred to your new server. You will need to create or join a new guild on your new server.
  • Your Friends and Ignore list will be reset – These lists are server specific, so you will need to repopulate your list with players from your new server.

Before you transfer your character, it is important to ensure the following:

  • The character has no items listed on the Galactic Trade Network (auction house) – active Galactic Trade Network listings will not be transferred to your new server.
  • The character has no items or credits in their mailbox – In-game mail will not be transferred to your new server. Make sure you have removed everything in your mailbox before initiating the transfer. Otherwise, the contents will be lost.
For Asia Pacific, what forms of payment will you accept for recurring subscriptions of Star Wars: The Old Republic through StarWarsTheOldRepublic.com?

The following payment methods are accepted for recurring subscriptions for players in Australia, New Zealand, Hong Kong and Singapore:

  • Visa
  • MasterCard
  • American Express
  • Paypal
For Asia Pacific, what forms of payment will you accept through Origin.com?

The following payment methods are accepted at Origin.com:

Australia

  • Visa
  • MasterCard
  • American Express

New Zealand

  • Visa
  • MasterCard
  • American Express

Hong Kong and Singapore

  • Visa
  • MasterCard
  • American Express
How do I purchase a Star Wars: The Old Republic Pre-paid Game Time Card?

60-Day Pre-Paid Game Time Cards can be purchased at participating video game retailers or through Origin.com.

Suggested retail price for 60-Day Pre-Paid Game Time Cards are $32.99 AUD, $42.99 NZD, $249.00 HKD, $39.90 SGD.

How much will a recurring subscription cost?

Star Wars: The Old Republic has three recurring subscription plans:

  • 1 Month Subscription (automatically billed every 30 days): $14.99 USD per month
  • 3 Month Subscription (automatically billed every 90 days): $13.99 USD per month (one-time charge of $41.97 USD)
  • 6 Month Subscription (automatically billed every 180 days): $12.99 USD per month (one-time charge of $77.94 USD)

Players in Australia, New Zealand, Hong Kong and Singapore will be charged in USD currency for these recurring subscriptions.

Non-recurring 60-Day Pre-Paid Game Time Codes are also available for purchase at participating video game retailers or through Origin.com.

I ordered the physical or digital Standard Edition of Star Wars: The Old Republic, but I would also like the digital items that came with the Digital Deluxe Edition of the Game. What can I do?

The Digital Upgrade Pack is available through www.StarWarsTheOldRepublic.com for purchase to individuals who have purchased and redeemed a Product Registration Code for the Standard Edition of Star Wars: The Old Republic, and want to have access to these additional in-game items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (Single Trooper Aerial Platform): Sleek and unique in-game vehicle.

The Digital Upgrade Pack is available exclusively through www.StarWarsTheOldRepublic.com for $9.99 AUD/$9.99 NZD/$76.00 HKD/$11.90 SGD. Learn more.

How much will the Game cost?

There are two different editions of Star Wars: The Old Republic available for purchase. They are as follows:

Standard Edition (suggested retail price of $79.99 AUD, $89.99 NZD, $389.00 HKD, $64.90 SGD) includes the Game software and thirty days of game time. The physical and digital versions of the Standard Edition of Star Wars: The Old Republic have identical contents. The Digital Standard Edition is only available for purchase and download at Origin.com.

Digital Deluxe Edition (suggested retail price of $89.99 AUD, $99.99 NZD, $465.00 HKD, $76.90 SGD).The Digital Deluxe Edition of Star Wars: The Old Republic includes the Game software and thirty days of game time, as well as the following five digital items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (Single Trooper Aerial Platform): Sleek and unique in-game vehicle.

The Digital Deluxe Edition of Star Wars: The Old Republic is only available for purchase and download at Origin.com.

How can I buy the Game?

The Game will be available for purchase at participating retailers across Australia, New Zealand, Hong Kong and Singapore. See below for a list of some of these retailers:

Australia:

  • Origin.com
  • EB Games
  • JB Hi Fi
  • GAME Australia
  • Big W online

New Zealand:

  • Origin.com
  • EB Games
  • JB Hi Fi
  • Mighty Ape

Hong Kong:

  • Origin.com
  • Available at retail throughout Hong Kong.

Singapore:

  • Origin.com
  • Challenger
  • Comics Connection
  • Cyberactive
  • Scenic Multimedia
  • Gamemartz
  • Seow Choon Games

Check with your preferred video game retailer to see if they are offering Star Wars: The Old Republic. Please be careful when purchasing Star Wars: The Old Republic, and only purchase from trusted retailers.

What server types will be available for the Asia Pacific Launch?

These server types will be available at launch: Player-vs-Environment (PVE), Player-vs-Player (PVP), and Role Playing (RP-PVE). To learn more about these server types, please visit the Help Center.

When will you open the Asia Pacific servers?
The Asia Pacific servers will open by Thursday March 1st, 2012, 12:01AM EDT, 2:01AM NZDT; Hong Kong and Singapore: Wednesday, February 29th, 2012, 9:01PM HKT, 9:01PM SGT.
When will the Game be available for purchase?

Physical versions of Star Wars: The Old Republic are scheduled to be released in Australia, New Zealand, Hong Kong and Singapore at the following times:

  • Australia: Thursday March 1st, 2012, 12:01AM EDT
  • New Zealand: Thursday, March 1st, 2012, 12:01AM NZDT
  • Hong Kong: Thursday, March 1st, 2012, 12:00PM HKT
  • Singapore: Thursday, March 1st, 2012, 12:00PM SGT

Digital versions of the Game will be available in Australia, New Zealand, Hong Kong and Singapore at Origin.com and buy.swtor.com on Thursday, March 1st, 2012, 12:01AM EDT, 2:01AM NZDT; Hong Kong and Singapore: Thursday, March 1st, 2012, 12:01AM HKT, 12:01AM SGT.

Why are you releasing the Game in the Asia Pacific region?

Opening servers in the Asia Pacific region will provide a world class Game experience to our fans in these countries. It will also allow players to take advantage of decreased network latency by playing the game on a regional server.

I already have an active Star Wars: The Old Republic account; can I play on the Asia Pacific servers?

All active accounts will have the ability to create new characters on the Asia Pacific servers.

I am in a guild and qualify for the character transfers. Will my entire guild be able to be transferred to an Asia Pacific server as a part of this program?

No, guild transfers are not possible as a part of this program. If your guild would like to continue playing together as a guild with existing characters, each member of the guild must qualify for the character transfer and request that their character(s) be transferred to the same Asia Pacific server as other members of the guild. Once your characters have been transferred to their new Asia Pacific server, you will need to reform your guild.

When will I be able to transfer my characters to another server/region?

The opportunity for qualified players in Australia, New Zealand, Hong Kong, or Singapore, to request free character transfers to Asia Pacific servers is available now for a limited time period through April 24, 2012, 2:01PM EST, 4:01PM NZST, 12:01PM HKT, 12:01PM SGT.

If you are eligible for free character transfers to the Asia Pacific servers, login to your SWTOR account, click “My Account” in the upper right hand corner of the window, and click “Asia Pacific Transfers” in the right hand menu. Then fill out the transfer request form and click “Submit Transfer Requests.” You will be able to edit your character transfer requests at any time before April 24, 2012, 2:01PM EST, 4:01PM NZST, 12:01PM HKT, 12:01PM SGT, at which time no further changes can be made. Character transfers will begin processing on April 24, 2012, 8:00PM EST, 10:00PM NZST, 6:00PM HKT, 6:00PM SGT and may take up to 7 days.

You will be notified via email when your character transfer requests have been processed. Unsuccessfully transferred characters will remain on their original server.

How do I know if I qualify for the free character transfers?

To qualify for free character transfers, players must meet the following requirements by Tuesday, February 28, 2012, 5:01PM EDT, 7:01PM NZDT, 2:01PM HKT, 2:01PM SGT:

  • You specified that your country is Australia, New Zealand, Hong Kong, or Singapore during your account registration process.
  • Redeemed an Official Game Production Registration Code on www.StarWarsTheOldRepublic.com Code Redemption Center.
  • Have had or currently have entered a valid recurring payment method or redeemed a Pre-Paid Game Time Code.
  • Only characters created on The Old Republic servers by February 28, 2012, 5:01PM EDT, 7:01PM NZDT, 2:01PM HKT, 2:01PM SGT qualify for transfers.

Characters created by qualified players on a non-Asia Pacific server after the February 28th deadline will not qualify for transfers to Asia Pacific servers.

To see if you qualify for free Asia-Pacific character transfers, login to your SWTOR account, click “My Account” in the upper right hand corner of the window, and click “Asia Pacific Transfers” in the right hand menu. If this option does not appear in your menu, this means you do not qualify for Asia-Pacific character transfers.

I already have characters on servers in other regions. Will I have to start again?

You will not have to start again. You can continue to play on your current server and your existing characters will continue to be available on their existing servers.

Qualified players in Australia, New Zealand, Hong Kong, or Singapore now have the opportunity to request free character transfers to Asia Pacific servers for a one-time period through April 24, 2012, 2:01PM EST, 4:01PM NZST, 12:01PM HKT, 12:01PM SGT. To see if you qualify for free Asia-Pacific character transfers, login to your SWTOR account, click “My Account” in the upper right hand corner of the window, and click “Asia Pacific Transfers” in the right hand menu. If this option does not appear in your menu, this means you do not qualify for Asia-Pacific character transfers. The decision to move to one of the new Asia Pacific servers is completely up to you and is not required.

Will Early Game Access be available before the Asia Pacific Launch?

There is no Early Game Access period with the Asia Pacific launch.

Will you be adding any new languages?

Star Wars: The Old Republic is available in English, French, and German. You can change the language displayed by clicking on the small icon on the lower-left corner of the Game launcher, and then selecting the language from a drop-down menu. This will change the language both in the Game launcher and in the Game. If you decide to switch later to a language other than the one you originally installed, it will require additional download time.

There are no plans to add new languages at this time.

How can I become a Founding Member?

Players who have specified that their country is Australia, New Zealand, Hong Kong, or Singapore during the account registration process can earn the "Founder" title. Players in Australia and New Zealand must complete one of the following transactions by Monday, April 30th, 2012, 12:01AM EDT, 2:00AM NZDT. Players in Hong Kong and Singapore must complete one of the following transactions by Sunday, April 29th, 2012, 9:01PM HKT, 9:01PM SGT:

  • Billed at least once for an active Star Wars: The Old Republic recurring subscription
  • Redeemed a Star Wars: The Old Republic 60-Day Pre-Paid Game Time Code

For players in the following North American and European launch countries, the offer expires March 19th, 2012 (12:01AM EST; Pacific: March 18th, 9:01PM PST; European: 4:01AM GMT, 5:01AM CET):

  • Austria
  • Belgium
  • Canada
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States
I already have an active account, but I didn’t pre-order when the Game was released in the US and Europe. Can I add a Pre-order Code to my active account?

Yes, you can add a Pre-order Code to your active account and gain access to an exclusive Color Crystal to change the color of your weapon effect. You can redeem your Pre-Order Code at The Old Republic Code Redemption Center through December 31, 2012. Once you have redeemed the code, log into the Game and visit an in-game mailbox to pick up your mail to receive your Color Crystal.

I already have an active Star Wars: The Old Republic account. Can I add another official Game Product Registration Code to upgrade my current edition?

Yes. You can always upgrade the edition associated with your account to an edition of higher value. For example, if you redeemed a Product Registration Code for the Standard Edition, you can later redeem a Collector’s Edition Product Registration Code to that same account and enjoy the benefits associated with the Collector’s Edition. Upgrading to an edition of higher value will also grant you an additional 30 days of included Game time. Please be aware that the Digital Upgrade Pack does not provide an additional 30 days included Game Time.

You cannot however redeem multiple Product Registration Codes for the same edition to a single account. You also cannot redeem a Product Registration Code for an edition of lesser value than the edition already redeemed to your account.

If you purchased and redeemed a Product Registration Code for the Standard Edition of the Game and would like to purchase the digital items that came with the Digital Deluxe Edition of the Game, you are eligible to purchase the Digital Upgrade Pack which includes the following digital items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (Single Trooper Aerial Platform): Sleek and unique in-game vehicle.
  • The Digital Upgrade Pack is available exclusively through www.StarWarsTheOldRepublic.com for $9.99 AUD/$9.99 NZD/$76.00 HKD/$11.90 SGD. Learn more.

Will you release the game in other countries in the Asia Pacific region?
We are carefully considering other countries in the Asia Pacific region. At the moment, our focus is Australia, New Zealand, Hong Kong and Singapore to make sure these players get a world class experience playing Star Wars: The Old Republic. We will be sure to keep you updated on www.StarWarsTheOldRepublic.com as we consider new release locations.
Is 30 days of Game time included with the purchase of the Game?

Both the Standard Edition and the Digital Deluxe Edition of Star Wars: The Old Republic include 30-days of Game time. Your 30-days of included Game time won’t begin until you redeem your official Game Product Registration Code and enter a valid payment method or a Pre-Paid Game Time Code.

Which countries are included in the Asia Pacific release?

Currently Australia, New Zealand, Hong Kong and Singapore are included in the Asia Pacific release.

What does the Asia Pacific release mean? I can already play from the Asia Pacific region.

The release in the Asia Pacific region means that Star Wars: The Old Republic will be officially sold in Australia, New Zealand, Hong Kong and Singapore.

New servers in the Asia Pacific region will provide a world class game experience to our customers. It will allow them to play with players from the same time zone, bringing the Asia Pacific community together. It will also allow players to take advantage of decreased network latency by placing the game on a regional server.

International top

Will all three languages be available to choose from in Star Wars: The Old Republic?

Depending on which country you buy your physical edition of Star Wars: The Old Republic in, the language available in your physical edition will vary. Please refer to the list below which identifies which language version of the Game will be available in specific countries. Please note, this list reflects the language included in the final physical edition of the Game in these countries:

  • Afghanistan (English)
  • Albania (English)
  • Algeria (English)
  • Andorra (English)
  • Austria (German)
  • Australia (English)
  • Bahrain (English)
  • Belarus (English)
  • Belgium (French)
  • Bosnia and Herzegovina (English)
  • Bulgaria (English)
  • Croatia (English)
  • Cyprus (English)
  • Canada (English, French (Quebec only)
  • Czech Republic (English)
  • Denmark (English)
  • Egypt (English)
  • Estonia (English)
  • Finland (English)
  • France (French)
  • Germany (German)
  • Gibraltar (English)
  • Greece (English)
  • Hong Kong (English)
  • Hungary (English)
  • Iceland (English)
  • Ireland (English)
  • Israel (English)
  • Italy (English)
  • Kazakhstan (English)
  • Kuwait (English)
  • Latvia (English)
  • Lebanon (English)
  • Libya (English)
  • Lithuania (English)
  • Luxembourg (English)
  • Macedonia (English)
  • Malta (English)
  • Moldova (English)
  • Morocco (English)
  • Netherlands (English)
  • New Zealand (English)
  • Norway (English)
  • Oman (English)
  • Poland (English)
  • Portugal (English)
  • Qatar (English)
  • Romania (English)
  • Russia (English)
  • Saudi Arabia (English)
  • Serbia (English)
  • Singapore (English)
  • Slovakia (English)
  • Slovenia (English)
  • Spain (English)
  • Sweden (English)
  • Switzerland (German)
  • Tunisia (English)
  • Turkey (English)
  • Ukraine (English)
  • United Arab Emirates (English)
  • United Kingdom (English)
  • United States of America (English)
  • Yemen (English)
What languages are available for Star Wars: The Old Republic?

Star Wars: The Old Republic is fully localized in English, French and German.

How can I play Star Wars: The Old Republic with a language different than the one available in my country?

If you want to play Star Wars: The Old Republic in a language that is not available in your country, you can download one of the other languages via the Game patcher at no additional cost during the Game installation process.

Will Star Wars: The Old Republic be available for retail purchase in countries not listed above?

At this time, Star Wars: The Old Republic is only available in the countries listed above. Details on additional countries are not available at this time, but will be released when available.

I live in North America but my friend lives in Europe. Will we be able to play together on the same server?

Yes, it will be possible to play on the same server as your friends. Any player of Star Wars: The Old Republic can choose to play on any server. However, if you choose to play on a server outside of your own region (i.e., – playing on European servers from North America, and vice versa), because of natural latency caused by the distance between your client and the Game servers, you may find your Game performance is impacted.

In which countries will I be able to purchase Star Wars: The Old Republic?

In North America, Star Wars: The Old Republic is available in the following countries:

  • United States of America
  • Canada

In Europe, Star Wars: The Old Republic is available for purchase in the following countries:

  • Afghanistan
  • Albania
  • Algeria (not available at Origin.com)
  • Andorra
  • Austria
  • Australia
  • Bahrain
  • Belarus (only available at Origin.com)
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia (only available at Origin.com)
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Kazakhstan (only available at Origin.com)
  • Kuwait
  • Latvia (only available at Origin.com)
  • Lebanon
  • Libya
  • Lithuania (only available at Origin.com)
  • Luxembourg (not available at Origin.com)
  • Macedonia
  • Malta
  • Moldova
  • Morocco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia (Standard Edition and Digital Deluxe Edition only. NOTE: Digital Deluxe Edition is only available via Origin.com.)
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Tunisia (not available at Origin.com)
  • Turkey
  • Ukraine (only available at Origin.com)
  • United Arab Emirates
  • United Kingdom
  • Yemen
Will I be able to play a character in one language and then continue playing that character in another language?

Yes, you will be able to switch languages. To do so, you will need to quit the Game, select a new language from the languages available for the Game in the patcher and download the assets related to that language, unless you have already downloaded the assets required previously.

What languages is Customer Service available in for Star Wars: The Old Republic?

Customer Service for Star Wars: The Old Republic is available in English, French and German.

Purchasing top

What forms of payment will you accept through Origin.com?

Origin account balance (i.e. EA cash account balance)

North America: Visa, MasterCard, American Express, Discover Card, Diners Club, JCB, and Click and Buy

Other territory specific payment methods as well as Origin accepted credit cards:

IBP - Internet Bank Payment (Denmark, Finland, Netherlands, Sweden & Germany)

Carte Bleue (France)

Switch Card (UK)

WebMoney (Russia)

What are the different Game editions that I can purchase?

There are three different editions of Star Wars: The Old Republic available for purchase. They are as follows:
Standard Edition (Suggested retail price of $59.99/£44.99/€54.99)

The Standard Edition of Star Wars: The Old Republic includes the Game software and thirty days of game time. The physical and digital versions of the Standard Edition of Star Wars: The Old Republic have identical contents. The digital Standard Edition is only available for purchase and download at Origin.com.

Digital Deluxe Edition (Suggested retail price of $79.99/£59.99/€74.99). The Digital Deluxe Edition of Star Wars: The Old Republic includes the Game software and thirty days of game time, as well as the following five digital items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (In-Game Vehicle): Sleek and unique in-game vehicle.

The Digital Deluxe Edition of Star Wars: The Old Republic is only available for purchase and download at Origin.com.

Collector’s Edition (Suggested retail price of $149.99/£129.00/€149.99). The limited Collector’s Edition of Star Wars: The Old Republic (which is only available as a physical edition, at retailers) includes the Game software and thirty days of game time, as well as the following items:

  • The Journal of Master Gnost-Dural: 111 pages of notes and sketches by the revered Jedi Master from the early years of the Great Hyperspace War between the Galactic Republic and the Sith Empire. Features never-before-seen artwork and all-new information.
  • Darth Malgus statue: The villainous Darth Malgus comes to life with this exclusive 9 in. collectible statue from Gentle Giant studios.
  • The Old Republic Galaxy Map: 14 x 20 inch at-a-glance look at the known galaxy.
  • Security Authentication Key Fob: Keep your Lightsaber and credits safe with this custom Security Authentication Key Fob for your game account.
  • Music of Star Wars: The Old Republic CD: Seventeen orchestral music tracks from Star Wars: The Old Republic.
  • Star Wars: The Old Republic Game: The Star Wars: The Old Republic game on a DVD-ROM in a collectible metal case.

Includes seven additional digital items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (In-Game Vehicle): Sleek and unique in-game vehicle.
  • Exclusive Mouse Droid: A faithful Droid to join you on your adventures.
  • Exclusive Collector’s Edition Store: Unique in-game store with an array of items to assist you from your humble beginnings through your journey to become a galactic legend.

Visit buy.swtor.com to learn more about each Game edition.

If I create more than one account, do I need to associate a separate payment method for each account?

You may associate one payment method with a maximum of three different accounts.

If I wish to purchase and download a digital copy of the Game, but also want to receive the physical items in a boxed edition, will I have to buy two versions of the Game?

Yes. Physical and digital editions of Star Wars: The Old Republic are exclusive of each other. When you purchase the Digital Standard or Digital Deluxe Edition of the Game, no physical items (i.e., no physical box, packaging, discs, software, documentation or other tangible materials) will be sent to you. Please note, the only difference between physical and digital copies of the Standard Edition of Star Wars: The Old Republic are the physical items included in the box. If you purchase a physical edition of Star Wars: The Old Republic, you will be able to download the Game client separately if you wish.

Please note that if you purchase a physical edition of Star Wars: The Old Republic, and redeem your official Game Product Registration Code at the Code Redemption Center, you will receive a digital license to the game. This license will replicate the physical edition that you purchased, ensuring that you always have your pre-order, Digital Deluxe, or Collector’s Edition items. You will also receive a digital license on your EA/Origin account. The digital license allows you to install the game at any time.

I don’t want to pay my subscription using a credit card. Is there any other way to purchase subscription time?

You can use your PayPal account to pay for your monthly subscription. You can also purchase 60-day pre-paid subscription cards through your preferred video game retailer.

How can I cancel a subscription to Star Wars: The Old Republic?

After the launch of the Game, you will be able to cancel your subscription by visiting your Account page on www.StarWarsTheOldRepublic.com.

How do I buy the full version of the Game?

Once the Game is released you will be able to purchase it from your preferred video game retailer or from Origin.com. In the event that copies of Star Wars: The Old Republic are sold out, check with your preferred video game retailer and Origin.com for new stock.

How many subscriptions can I have per Star Wars: The Old Republic account?

Each user account can only have one recurring subscription.

If I purchased a digital version of the Game, will I get a physical box copy of the game mailed to me as well?

No, you will not get a physical copy of the Game if you purchased a digital version of the Game.

Will I need to purchase a monthly subscription in order to play Star Wars: The Old Republic?
No, anyone can download and play the game for free. Simply go to www.StarWarsTheOldRepublic.com/play-free, fill out all of the necessary information fields, and follow the steps to download the game. To see the benefits of becoming a Free-to-Play player, please visit www.StarWarsTheOldRepublic.com/free/features.

Product Registration Code top

If I have a problem with my Product Registration Code, what do I do?

If you are experiencing problems redeeming your Product Registration Code, please contact SWTOR Customer Service.

If I redeem a Product Registration Code for the Standard Edition, can I later redeem a Product Registration Code for either the Digital Deluxe Edition or the Collector’s Edition using the same account?

Yes. You can always upgrade the edition associated with your account to an edition of higher value. For example, if you redeemed a Product Registration Code for the Digital Deluxe Edition, you can later redeem a Collector’s Edition Product Registration Code to that same account and enjoy the benefits associated with the Collector’s Edition.

You cannot however redeem multiple Product Registration Codes for the same edition to a single account. You also cannot redeem a Product Registration Code for an edition of lesser value than the edition already redeemed to your account.

If I redeem my Product Registration Code prior to December 20th will my 30-days of game time begin immediately?

No. Even if you redeem a Product Registration Code before the Game’s official launch date, your 30-days of game time included with your purchase will not begin until December 20th, 2011 at 12:01AM EST (Pacific: December 19th, 9:01PM PST; European: December 20th, 05:01AM GMT, 06:01AM CET).

If I redeemed my Product Registration Code prior to December 20th did my 30-days of game time begin immediately?

No. Even if you redeemed a Product Registration Code before the Game’s official launch date, your 30-days of game time included with your purchase will not have begun until December 20th, 2011 at 12:01AM EST (Pacific: December 19th, 9:01PM PST; European: December 20th, 05:01AM GMT, 06:01AM CET).

How soon after receiving my Product Registration Code for Star Wars: The Old Republic can I redeem it at the Code Redemption Center?

You can redeem your Product Registration Code as soon as you have it.

I pre-ordered my Game from Origin.com. When do I receive my Product Registration Code?

When you pre-ordered The Old Republic from Origin.com, you agreed to the automatic purchase of your selected edition of Star Wars: The Old Republic.

If you pre-ordered a physical version of the Game, the payment card that you input into the Origin.com billing system at the time of pre-order will be used to charge the remaining cost of the Game starting at December 13th at 5:00 AM PST and your copy of the Game along with the Product Registration Code will be shipped on December 16th for delivery on or near December 20th.

If you pre-ordered a digital version of the Game, the payment card that you input into the Origin.com billing system at the time of pre-order will be used to charge the remaining cost of the Game starting on December 16th and the official Game Product Registration Code of your digital edition will be emailed to the email address associated with your pre-order starting on December 16th at 8:00AM PST.

You will see two charges to your payment card for your pre-order:

At the time of pre-order purchase: $5/€5/£5 (for Standard Edition or Digital Deluxe Edition) or $20/€20/£15 (for Collector’s Edition) at the time of pre-order, for which you will receive the Pre-Order Code that entitles you to the pre-order offers, including Early Game Access and an exclusive pre-order in-game Color Stone.

At the time the full purchase of your official Game is fulfilled: The price for the edition of Star Wars: The Old Republic you had pre-ordered, minus the $5/€5/£5 or $20/€20/£15 already charged at the time of pre-order.

I pre-ordered my Game from my local video game retailer. When do I receive my Product Registration Code?

When you receive your Product Registration Code will vary depending on your retailer’s practices. Contact your retailer directly.

I received an error when attempting to redeem my Product Registration Code on my Star Wars: The Old Republic account. What should I do?

Please contact Star Wars: The Old Republic Customer Service.

What do I do if I’ve lost my Product Registration Code information?

If you purchased your Game through Origin.com, please contact Origin Customer Service.

If you purchased through another online retailer and received your Product Registration Code, please contact the retailer.

If you purchased a physical copy from a retailer, please contact the SWTOR Customer Service.

I already redeemed a Pre-Order Code on www.StarWarsTheOldRepublic.com. Do I have to redeem an official Game Product Registration Code to play at launch?

Yes. While the redemption of your Pre-Order Code entitles your account to Early Game Access, in order to play the Game at launch on December 20th, 2011 at 12:01AM EST (Pacific: December 19th, 9:01PM PST; European: December 20th, 05:01AM GMT, 06:01AM CET) and beyond, you will also need to redeem your Product Registration Code at the Code Redemption Center.

What do I do once I have my official Game Product Registration Code?

Once you have received your Product Registration Code, you will need to redeem your code at the Code Redemption Center. Enter the code EXACTLY AS IT APPEARS on the packaging insert or in your email. Do not attempt to validate your code at any other site.

What is my Product Registration Code and how do I find it?

Your Product Registration Code either appears on the paper insert packaged in the official Game box or was sent to the email tied to your EA/Origin account if you purchased the official Game from Origin.com.

In order to be granted access to the Game and to confirm which edition of the Game you own, you need to redeem your Product Registration Code at the Code Redemption Center.

Billing and Subscription top

What recurring subscription plans are available for Star Wars: The Old Republic?

Star Wars: The Old Republic has three recurring subscription plans:

  • 1 Month Subscription (automatically billed every 30 days): $14.99 per month (£8.99/€12.99)
  • 3 Month Subscription (automatically billed every 90 days): $13.99 per month (one-time charge of $41.97/£25.17/€35.97)
  • 6 Month Subscription (automatically billed every 180 days): $12.99 per month (one-time charge of $77.94/£46.14/€65.94)

Please note that some U.S. states have instituted sales and/or usage taxes on online subscription services. Please check with your state's Revenue Department to find out whether your subscription is subject to taxation, and for information on the rate charged.

What forms of payment will you accept for recurring subscriptions of Star Wars: The Old Republic through StarWarsTheOldRepublic.com?
  • Austria: Visa, MasterCard, Paypal, American Express
  • Belgium: Visa, MasterCard, Paypal
  • Canada: Visa, MasterCard, Paypal, American Express
  • Czech Republic: Visa, MasterCard, Paypal, American Express
  • Denmark: Visa, MasterCard, PayPal, Dankort, American Express, PayPal
  • Finland: Visa, Visa Electron, MasterCard, PayPal
  • France: Visa, MasterCard, Carte Bleu, Visa Electron, Paypal, American Express
  • Germany: ELV, Paypal, Visa, MasterCard, American Express
  • Greece: Visa, MasterCard, Paypal, American Express
  • Hungary: Visa, MasterCard, Paypal, American Express
  • Ireland: Visa, MasterCard, Paypal, American Express
  • Italy: Visa, Visa Electron, MasterCard, Paypal, American Express, Carte Si
  • Netherlands: Visa, MasterCard, Paypal
  • Norway: Visa, MasterCard, Paypal
  • Poland: Visa, MasterCard, Paypal, Visa Electron
  • Portugal: Visa, MasterCard, Paypal, American Express
  • Russia: Visa, MasterCard, Paypal, American Express
  • Spain: Visa, MasterCard, Visa Electron, Paypal
  • Sweden: Visa, MasterCard, Visa Electron, Paypal, American Express
  • Switzerland: Visa, MasterCard, Paypal, American Express
  • United Kingdom: Visa, MasterCard, Paypal, American Express
  • United States: Visa, MasterCard, American Express, Discover Card, Paypal

If you are in a non-launch territory, you will see the available payment methods available to you during your subscription purchase.
NOTE: You will need to pay in USD.

Am I required to sign up for a recurring subscription to Star Wars: The Old Republic in order to play at launch and have access to my 30-day Game time included in my official Game purchase?

Not necessarily. While you can sign up for a recurring subscription which automatically charges your credit card, debit card or other valid payment method at the start of each billing cycle, you can also use a Star Wars: The Old Republic 60-day Pre-Paid Game Time Code. Physical Pre-Paid Game Time Cards can be purchased at a number of video game retailers and Pre-Paid Digital Game Time Codes are available at Origin.com. Suggested retail price for 60-day Pre-Paid Game Time Codes are $29.99/£18.99/€26.99.

If you sign up for a recurring subscription, you will only be charged on the expiration date of your 30 day Game time included in your Game purchase.

If you purchase a Pre-Paid Game Time Card, you will have to redeem you Pre-Paid Game Time Code to see your 60 day Game time added to your account in addition to the 30 day Game time if you have redeemed your Product Registration Code.

How can I cancel my recurring subscription?

To cancel your recurring subscription, log in to swtor.com and visit My Account >> Subscription. Then click on “Cancel Your Subscription” which will take you to a page where you can answer optional questions about why you are cancelling your recurring subscription. Finally, click “Cancel my subscription” at the bottom of the page to officially cancel your subscription.

How do I purchase a Star Wars: The Old Republic Pre-Paid Game Time Code?

60-Day Pre-Paid Game Time Codes can be purchased at a number of video game retailers or through Origin.com. At Origin.com, Pre-Paid Game Time Codes are available in North America now and will be available in Europe as soon as possible.

Suggested retail price for 60-Day Pre-Paid Game Time Codes are $29.99/£18.99/€26.99.

How can I sign up for my recurring subscription to Star Wars: The Old Republic?

Once you’ve redeemed your official Game Product Registration Code, you will be directed to enter a valid payment method and to sign up for a recurring subscription. If you do not do so at this time, you can access this page again by visiting your “My Account” page and clicking “Subscription.”

How do I redeem my Star Wars: The Old Republic Pre-Paid Game Time Code?

Redeem your Pre-Paid Game Time Code by visiting the Code Redemption Center.

Enter the code EXACTLY as it appears on your physical Pre-Paid Game Time Card or the digital code delivered via email from Origin.com.

What happens when I redeem my Pre-Paid Game Time Code?

Redeeming your Pre-Paid Game Time Code will immediately add sixty (60) days of game time to your account.

Beginning at launch on December 20th , 2011, 12:01AM EST, (Pacific: December 19th, 9:01PM PST; European: December 20th, 05:01AM GMT, 06:01AM CET), if you have redeemed an official Game Product Registration Code, your pre-paid 60 days of Game time will begin upon the expiration of the 30 days of Game time included with your Product Registration Code.

If you redeem your Game Time Code before redeeming a Product Registration Code, your pre-paid 60 days of Game time will begin immediately so be sure to redeem your Product Registration Code first.

Finally, if you have a recurring subscription, you will not be billed with your updated subscription until the expiration of your Game Time Code.

Can I redeem multiple Pre-Paid Game Time Codes on my Star Wars: The Old Republic account?

Yes. You can redeem multiple Game Time Codes on your account. By doing so, you will be adding to your account the amount of total game time you redeemed. For example, by redeeming two 60-Day Pre-Paid Game Time Codes, you will add 120 days of game time to your account.

What if I sign up for a recurring subscription AND redeem a Pre-Paid Game Time Code on my account?

Your pre-paid game time will always be used up first. You will be automatically billed for your recurring subscription at the end of the pre-paid game time. This applies whether you signed up for a recurring subscription first or redeemed a Game Time Code first.

Can I cancel the redemption of my Pre-Paid Game Time Code?

No. Once you have redeemed your Pre-Paid Game Time Code at the Code Redemption Center, you cannot cancel the redemption.

What happens when I cancel my recurring subscription?

The amount of game time remaining since the last recurring subscription payment or redemption of the last Pre-Paid Game Time Code will still be available on your account and you can still play until this expires. Once this non-refundable remaining game time runs out, you will no longer be able to access the Game until a new subscription or a new Pre-Paid Game Time Code is added to the account. If you have concerns about your account or the game, please contact Customer Service. Your account and characters will be waiting for you should you decide to return to the Game.

What happens when I cancel my recurring subscription?

The amount of game time remaining since the last recurring subscription payment or redemption of the last Pre-Paid Game Time Code will still be available on your account and you can still play until this expires. Once this non-refundable remaining game time runs out, you will no longer be able to access the Game until a new subscription or a new Pre-Paid Game Time Code is added to the account. If you have concerns about your account or the game, please contact Customer Service. Your account and characters will be waiting for you should you decide to return to the Game.

Origin top

What is Origin?
Origin is EA’s online store, and is the exclusive provider of all digital versions of Star Wars: The Old Republic. Origin brings an entire universe of EA and third party games into a single, convenient application. It lets you purchase, download and play your favorite games, any time and any place you want. It also integrates social features such as profiles, friends’ lists and chat so you can effortlessly connect and play with your friends.
How do I get the Origin client?

Go to Origin.com/download to download the latest version of the Origin application for your desktop.

If I buy Star Wars: The Old Republic from a retailer will it be displayed in my Origin games library?

Yes, once you redeem your official Game Product Registration Code, the Game will appear in your Origin games library. NOTE: You must sign in to your Origin application with the same email address that you used to redeem your Product Registration Code.

Can I subscribe to Star Wars: The Old Republic through Origin?

No. You cannot sign-up for a recurring subscription from Origin. All recurring subscriptions must be purchased at www.StarWarsTheOldRepublic.com. However, you can purchase 60-Day Pre-Paid Game Time Codes from Origin which will grant your account 60 days of game time when redeemed at The Old Republic Code Redemption Center.

If I uninstall Origin will it affect my ability to play Star Wars: The Old Republic?

You can still play the Game without Origin but will lose the add-on features that Origin provides.

How many launch editions of Star Wars: The Old Republic can I purchase at Origin.com?

Each online account is permitted to purchase up to 10 physical copies of the Game. In addition, each online account is permitted to purchase up to 3 digital download copies of the Game.

Can the Star Wars: The Old Republic digital products on Origin sell-out?

Yes, even digital versions of the Game can sell-out since there are only a limited number of players that will be admitted into the game at any given time. The numbers of digital and physical versions of the Game available for sale are based on ensuring the best possible experience for all players.

Can I download and play Star Wars: The Old Republic via Origin?

Yes. Your Origin game library tile for The Old Republic can be used to download, install and launch the Game. The Old Republic tile in the Origin game library appears only after you redeem your official Game Product Registration Code at The Old Republic Code Redemption Center.

I ordered the physical or digital Standard Edition of Star Wars: The Old Republic through Origin.com , but I would now also like the digital items that came with the Digital Deluxe Edition of the Game. What can I do?

The Digital Upgrade Pack is available through swtor.com for purchase to individuals who have purchased and redeemed a Product Registration Code for the Standard Edition of Star Wars: The Old Republic, and want to have access to these additional in-game items:

  • Flare Gun: Fires flares into the air.
  • Training Droid: Hovers at your side for combat assistance.
  • HoloDancer: Project your own holographic dancer.
  • HoloCam: Keep visual records of in-game adventures.
  • STAP (Single Trooper Aerial Platform): Sleek and unique in-game vehicle.

The Digital Upgrade Pack is available exclusively through StarWarsTheOldRepublic.com for $19.99/£14.99/€19.99.  Learn more.

How many editions of Star Wars: The Old Republic can I purchase at Origin.com?

Each online account is permitted to purchase up to 10 physical copies of the Game. In addition, each online account is permitted to purchase up to 3 digital download copies of the Game.

Is an EA/Origin account required to play Star Wars: The Old Republic?

Yes, an EA/Origin account is required to play The Old Republic. If you created your account on swtor.com after July 21st, 2011, then swtor.com automatically creates a matching EA/Origin account and links the two. If you created your account on swtor.com before July 21st, then swtor.com will link your account with your Origin account (if there is an existing matching account) when you redeem a Pre-Order Code or Product Registration Code.  

Is Origin required to play Star Wars: The Old Republic?

No. The Origin client is not required to play the Game. Whether you purchased a digital or physical version of the Game, Origin is offered as an optional installation as long as you redeem your official Game Product Registration Code at The Old Republic Code Redemption Center. When you use Origin, you will have one consolidated place from which to see and launch your entire game library.

Protecting Your Account top

How is my account protected from unauthorized access?

There are a number of different ways we try to protect your account from unverified access. While you have your password, we also ask that you answer between three and five security questions. You also have the option of using a security key, which will generate a temporary passcode that you can enter when you first open your game launcher.

How do I set my security questions?

You can set your security questions and their answers at any time by logging into your account, clicking the “My Account” button and then selecting the “Security Questions” option from the right-hand sidebar.

What are security questions?

Security questions are specific questions that are asked when you wish to reset your password, or are logging into your account from a different computer. These questions pertain to facts about yourself, and are meant to allow for different answers from one user to the next.

What is the difference between the Physical and Mobile Security Keys?

The physical security key is a device that fits easily onto a key ring, and generates authentication passcodes. Each passcode is a one-time use code that will have to be entered along with your account password every time you log into your account (via the game client or website), provided that you have the physical security key registered to your account.

The mobile security key is a free downloadable app for iOS devices (iPhone, iPad, iPod Touch) and will soon be available for both Android and BlackBerry devices. This app will generate a one-time use code that will have to be entered along with your account password every time you log into your account (via the game client or website), provided that you have the mobile security key registered to your account.

To learn more, visit our Security Key page.

How many security questions do I have to answer?

You are only required to answer three security questions. However, to increase your security we suggest that you answer all five questions. We highly recommend that you make a note of your security question answers. If you forget your answers, you may become unable to access your account, and will be required to call Customer Service to reset your questions and answers.

What is a Security Key?

The Star Wars: The Old Republic Security Key can refer to one of two things:

  • The Star Wars: The Old Republic Physical Security Key
  • The Star Wars: The Old Republic Mobile Security Key
Where can I find the serial number of my Security Key?

For the Physical Security Key, the serial number is visible on the back of the security key.

For the Mobile Security Key, the serial number is assigned to you when you set up your mobile security key. To view it, launch the app, click the “Information” icon, click “Security Key Information” and the number will be listed under “Serial number”.

How much is the Security Key?

The Star Wars: The Old Republic Mobile Security Key can be downloaded for free from Apple’s iTunes Store (except in France; please see below), and coming soon from the Android Marketplace and BlackBerry Market.

Currently, the Mobile Security Key is only available in English and German language versions. We are working to provide a French language version as soon as possible.

How do I register my security key to my account?

Go to your “My Account” page on swtor.com and click “Security Key” from the right-hand menu. This will take you to a page that will ask you to enter both your Security Key serial number and the code that your Security Key is showing.

What happens if I lose my security key?

If you lose your security key, please contact SWTOR Customer Service.

How do I generate a security key passcode?

The security key passcode is the eight digit number displayed on the security key. Each number is unique and only valid for 30 seconds.

For the Physical Security Key, press the button next to the code screen. The passcode will be displayed on-screen.

For the Mobile Security Key, you must first log in with your account details. Once you do this, you can tap the “Key” icon to generate a security key passcode.

Will a BioWare representative ever ask for my Security Key information?

To help verify your account, a SWTOR Customer Service representative may ask for the serial number of your security key. This is to help them verify that you are the owner of the account.

Where do I enter the security key once I have generated one?

Once you generate a security key, you have 30 seconds to type the security key passcode into the “Security Key” section of your launcher when you log in.

Customer Service top

What should I do if I used the official Game Product Registration Code but was unable to play the game due to not meeting the minimum system requirements?

If you cannot play your Game due to not being able to meet the hardware requirements, we ask that you contact the retail store where you made your purchase.

If you made your purchase through Origin.com, please contact the Origin Customer Service team.

I purchased the official Game at a retailer, but I’ve changed my mind. How do I obtain a refund or exchange?

Game purchases that were made through a third-party retailer are managed by that respective retailer. Please return to the location where you made your purchase to ask about their refund or exchange policy.

If I purchased the Game at Origin.com, but I’ve changed my mind. How do I get a refund?

Please contact Origin Customer Service.

What do I do if I have lost my official Game Product Registration Code information that I received from Origin.com?

If you are an Origin customer, please contact Origin Customer Service.

I have an issue with my pre-order. Who should I contact?

If your pre-order was purchased through Origin.com, please contact Origin.com Help. If you purchased your pre-order through another retailer, please contact the retailer that you initially purchased the Game from.

I purchased a pre-order at a retailer but have changed my mind. How do I obtain a refund or exchange?

Pre-orders purchased at video game retailers are managed by the respective retailer. Please return to the retailer where you made your purchase to inquire about their refund or change policy.

I bought a pre-order at Origin.com. How do I obtain a refund?

Please contact the EA Customer Service team.

North American customers only: I pre-ordered the physical Standard Edition of Star Wars: The Old Republic through Origin.com but now would like to change my order to the Collector’s Edition. How do I make this change?

Please contact Origin.com Help if you wish to upgrade your pre-order copy of Star Wars: The Old Republic.

North American customers only: I pre-ordered the physical Standard Edition of Star Wars: The Old Republic through my preferred retailer but now would like to change my order to the Collector’s Edition. How do I make this change?

Please contact your preferred retailer to discuss changing your pre-order.

I purchased the Digital Standard Edition of Star Wars: The Old Republic through Origin.com, but have changed my mind and now would like the physical Standard Edition instead. How do I make this change?

Please contact Origin Customer Service if you would like to change your pre-order of Star Wars: The Old Republic.

Please note that fulfillment is subject to availability of the Physical Standard Edition at the time of request.

When will my payment method be charged the pre-order advanced payment amount by Origin.com?

When using payment methods other than Click and Buy, you will be pre-authorized for the full amount of the game. After 24 hours this pre-authorization will be released and you will ONLY be charged for the Pre-Order Fee. The balance will be charged on December 20, 2011.
Due to the nature of prepaid payment methods, Click and Buy customers will be charged the entire balance of the Game upfront.

When will I know I’ve secured my pre-order via Origin.com?

Your pre-order will be confirmed via e-mail to your registered Origin.com email address. Your Pre-Order Code will be listed as “Digital Rights” in your email receipt.

Technical top

I am interested in purchasing Star Wars: The Old Republic but do not know if my PC can support it. What are the minimum system requirements needed to run the Game?

Processor:

  • AMD Athlon 64 X2 Dual-Core 4000+ or better
  • Intel Core 2 Duo Processor 2.0GHz or better

Operating System:

  • Windows XP Service Pack 3 or later

RAM:

  • Windows XP: 1.5GB RAM
  • Windows Vista and Windows 7: 2GB RAM
  • Note: PCs using a built-in graphical chipset are recommended to have 2GB of RAM.

Video Card:

Star Wars: The Old Republic requires a video card that has a minimum of 256MB of on-board RAM as well as support for Shader 3.0 or better. Examples include:

  • ATI X1800 or better
  • nVidia 7800 or better
  • Intel 4100 Integrated Graphics or better

DVD-ROM drive - 8x speed or better (required for installation from physical editions only)

Internet connection required to play.

How long does it take to download the Game Client?

Your download time will vary according to the speed of your internet service provider. Download speeds are not constant and vary by location. The size of the final Game Client is approximately 27GB when fully installed. You should ensure you have adequate free space on your hard disk before completing your download.

I am interested in pre-ordering Star Wars: The Old Republic but do not know if my PC can support it. What are the minimum system requirements needed to run the Game?

Processor:

  • AMD Athlon 64 X2 Dual-Core 4000+ or better
  • Intel Core 2 Duo Processor 2.0GHz or better

Operating System:

  • Windows XP or later

RAM:

  • Windows XP: 1.5GB RAM
  • Windows Vista and Windows 7: 2GB RAM
  • Note: PCs using a built-in graphical chipset are recommended to have 2GB of RAM.

Video Card:

Star Wars: The Old Republic requires a video card that has a minimum of 256MB of on-board RAM as well as support for Shader 3.0 or better. Examples include:

  • ATI X1800 or better
  • nVidia 7800 or better
  • Intel 4100 Integrated Graphics or better

DVD-ROM drive - 8x speed or better (required for installation from physical editions only)

Internet connection required to play.