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no servers/windows xp/support finished

STAR WARS: The Old Republic > English > Customer Service
no servers/windows xp/support finished

deaddazza's Avatar


deaddazza
04.11.2014 , 12:45 AM | #1
hi
I've just woke up and the game is loading OK but instead of the normal character select screen i get the server select screen,unfortunately there is no servers to select from
i check the server availability online at this website and everything seems to be up and working
does anyone know if the fact i am still running win xp after Microsoft has finished its support for this OS on the 8/4/2014 would be the reason behind this problem
thank you

OwenBrooks's Avatar


OwenBrooks
04.11.2014 , 01:13 AM | #2
No wont be from XP support finishing

Remove and Re-add exceptions for launcher.exe and swtor.exe in you AV and Firewall lists, mention AV used as well

Restart your modem/router

Try a clean boot - http://support.microsoft.com/kb/929135

Mention which region you live and internet service provider you have just in case its net related in which case those with similar issues tend to come from the same region.