Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Launcher Issue: Visual C++ Runtime Library error

STAR WARS: The Old Republic > English > Customer Service
Launcher Issue: Visual C++ Runtime Library error

rkjunior's Avatar


rkjunior
04.10.2014 , 09:36 PM | #1
Went to launch the game today, prior to downloading 2.7, and my game is giving me an error:

Visual C++ Runtime Library with the file "PlatformInfo_Win32.cpp"

Expression: PlatformUtilsInstalled.

I can ignore a few times through it to launch the game but when I do, I get a blank server list.. HELP!

lukegroundwalks's Avatar


lukegroundwalks
05.09.2014 , 10:28 PM | #2
Quote: Originally Posted by rkjunior View Post
Went to launch the game today, prior to downloading 2.7, and my game is giving me an error:

Visual C++ Runtime Library with the file "PlatformInfo_Win32.cpp"

Expression: PlatformUtilsInstalled.

I can ignore a few times through it to launch the game but when I do, I get a blank server list.. HELP!
I'm getting the same thing after I update to Windows 8.1 from stock windows 8. I uninstalled and tried to reinstall but still get launcher C++ issues. If i ignore i can get through patching and try to repair but when i start the resolution on my screen changes and the game doesnt show up.

lukegroundwalks's Avatar


lukegroundwalks
05.10.2014 , 07:50 AM | #4
Quote: Originally Posted by OwenBrooks View Post
Try a clean boot - http://support.microsoft.com/kb/929135

Do you use mumble ?
yes I use mumble. I'll try the clean boot.

OwenBrooks's Avatar


OwenBrooks
05.10.2014 , 04:21 PM | #5
Disable the overlay in mumble and see if it persists, also for now ensure it isn't running when the game is started and also see if it re-occurs

lukegroundwalks's Avatar


lukegroundwalks
05.11.2014 , 11:34 AM | #6
Quote: Originally Posted by OwenBrooks View Post
Disable the overlay in mumble and see if it persists, also for now ensure it isn't running when the game is started and also see if it re-occurs
Thanks! Works just fine now. Mumble overlay was the issue (which hasn't been an issue before).