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Physical Security Key won't work

First BioWare Post First BioWare Post

LycosKing's Avatar

04.30.2013 , 03:50 AM | #11

LycosKing's Avatar

04.30.2013 , 04:17 AM | #12
It still didn't work. It said my code couldn't be found.

Beesodd's Avatar

04.30.2013 , 04:27 AM | #13 This is the last staff post in this thread.  
I'm sorry to hear that. Unfortunately, there's no further steps that we can try on the forum, short of asking you to call our Account & Billing department. There have been a small number of players with an ostensibly similar issue that is being investigated, but they were using mobile keys. Edit: on closer investigation this doesn't appear to be related.

Thanks for the help, and sorry that I wasn't able to help resolve this throught the forums.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.