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Client keeps closing.

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MatthiusH's Avatar


MatthiusH
02.12.2013 , 04:12 PM | #1
The game client keeps closing before the game will load so I can't play. I have installed all the patches and ran the repair thing several times. I set it to run as admin and my firewall settings are fine.

This is the last few things on the log list.

Spoiler

Bronholz's Avatar


Bronholz
02.12.2013 , 04:19 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings MatthiusH,

Thanks for contacting us.

Does the screen go black and then crash to desktop? If so this can be caused by the game trying to load in the wrong resolution. Please follow the steps below if this is the case.
Spoiler

You can also try re-downloading the latest version of the launcher and setup files from here.

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

MatthiusH's Avatar


MatthiusH
02.12.2013 , 04:30 PM | #3
This appears to have done the trick.

Thanks for the help

Bronholz's Avatar


Bronholz
02.12.2013 , 04:32 PM | #4 This is the last staff post in this thread.  
I'm glad to hear that you were able to resolve the issue.

If you require further assistance please don't hesitate to contact us again.

Thanks.
Bronholz | BioWare Customer Service Forum Support