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Did not receive purchased Cartel Coins

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Did not receive purchased Cartel Coins
 
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Screaming_Ziva's Avatar


Screaming_Ziva
02.12.2013 , 09:35 AM | #11
Here is the exact date and time off my first confirmation email:

Date: 12 Feb 2013 15:20 GMT

Talabrina's Avatar


Talabrina
02.12.2013 , 09:35 AM | #12
Same here, I bought 2 X 5500 cartel coins about 5 minutes ago and nothing add to my account. It's always adding immediatly before...

Edit : 12 fév 2013 10:30:32 GMT-05:00

12 fév 2013 10:22:09 GMT-05:00

Beesodd's Avatar


Beesodd
02.12.2013 , 09:37 AM | #13 Click here to go to the next staff post in this thread. Next  
Thanks for the reports guys, we're looking into this.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

mikerealms's Avatar


mikerealms
02.12.2013 , 09:37 AM | #14
same here ...the money came out of my game card balance but i dont have the cartel coins

Slacon's Avatar


Slacon
02.12.2013 , 09:38 AM | #15
Same thing just happened to me. Bought coins and nada.

Baalthus's Avatar


Baalthus
02.12.2013 , 09:40 AM | #16
Quote: Originally Posted by Baalthus View Post
Hi as a susbcriber i am supposed to receive cartel points every month but none received in January and none in February. Is there some kind of problems? Please an answer would be appreciated!
OOps sorry just saw that i received some on January 16th thanks!

Sabatus's Avatar


Sabatus
02.12.2013 , 09:40 AM | #17
Yup, same here.

Darth_Exar's Avatar


Darth_Exar
02.12.2013 , 09:40 AM | #18
Me as well. Bought 2x 5500
12 Feb GMT 15.31
12 Feb GMT 15.35
Quote: Originally Posted by athenaprime View Post
But at least there's Mako. Nice, normal Mako. All six of her.
"So this is how Liberty dies....With thunderous applause."

Whomungus's Avatar


Whomungus
02.12.2013 , 09:40 AM | #19
Same for me did not receive cartel coins.. here is conformation order
Payment Method:
PayPal Order Number: 983196026
Date: 12 Feb 2013 15:38 GMT


Item Purchased: Price:

5500 Cartel Coins
$ 39.99

*Price is VAT/GST inclusive, as applicable. Tax: $ 3.64
Tax Rate: 9.1 %
Total: $ 39.99

Payment Method:
PayPal Order Number: 983207747
Date: 12 Feb 2013 15:55 GMT


Item Purchased: Price:

5500 Cartel Coins
$ 39.99

*Price is VAT/GST inclusive, as applicable. Tax: $ 3.64
Tax Rate: 9.1 %
Total: $ 39.99

AsheraII's Avatar


AsheraII
02.12.2013 , 09:42 AM | #20
Just made a second attempt.
Interresting enough, the order number on my second purchase is LOWER than the one on my first purchase. Here's the time of my second one (according to the mail, it seems to be a few minutes ahead)
"12 Feb 2013 15:45 GMT"
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