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Red Eclipse EU lagging all over

STAR WARS: The Old Republic > English > Customer Service
Red Eclipse EU lagging all over
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Stealios's Avatar


Stealios
01.29.2013 , 10:02 AM | #1
For the past few hours the server has been really unstable.
Whether it is in warzones or just on planets or the fleet, the game is lagging constantly.
Average lagspikes are around 2k ms latency, and they happen a few times every minute. (average latency is around 500 ms)

And no, this is not an ISP issue or anything, multiple players from multiple countries are experiencing the exact same problems.

Would be great to have anyone look into this issue.
Stelios - Sentinel
<Nostrum Dolus>
<Tomb of Freedon Nadd>

JymmyMorison's Avatar


JymmyMorison
01.29.2013 , 10:09 AM | #2
we will probably get another rollback

ronniehenlau's Avatar


ronniehenlau
01.29.2013 , 10:09 AM | #3
Quote: Originally Posted by Stealios View Post
For the past few hours the server has been really unstable.
Whether it is in warzones or just on planets or the fleet, the game is lagging constantly.
Average lagspikes are around 2k ms latency, and they happen a few times every minute. (average latency is around 500 ms)

And no, this is not an ISP issue or anything, multiple players from multiple countries are experiencing the exact same problems.

Would be great to have anyone look into this issue.
Confirmed! Really annoying jumping up and down from 50ms - 8k.

nebucanezor's Avatar


nebucanezor
01.29.2013 , 10:10 AM | #4
yep, just went over here to report lag spike of more then 10 seconds and more, red eclips

Beesodd's Avatar


Beesodd
01.29.2013 , 10:15 AM | #5 Click here to go to the next staff post in this thread. Next  
Thanks for the reports guys. Can anyone affected by this please post up a copy of a traceroute and pathping to the server?

Thanks.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Kocourek's Avatar


Kocourek
01.29.2013 , 10:18 AM | #6
Have to confirm this. usually it takes a lot to push me to write to forums, but this afternoon (GMT+1 timezone) it's really unplayable. Belsavis, Fleet, everything's jammed.....

BKatt's Avatar


BKatt
01.29.2013 , 10:22 AM | #7
Like Kocourek, it usually takes alot of lag or ingame issues for me to go on a forum.

But today it's extremely bad with the lag. As alot of others have said, i keep going from 50-6kms, the spikes occur every 5-10 seconds or so. It's extremely frustrating, and i do hope that you guys in BW will get the servers sorted. As of today, its unplayable until fixed.
"You know, he really is a genius. He can swear fluently in 60 different languages."

Trimexxx's Avatar


Trimexxx
01.29.2013 , 10:23 AM | #8
Broken >:
Mundý - Powertech
From Beyond
Dragonslayer
Eternal Warrior
Gate Crasher
Dread Master

Nishido's Avatar


Nishido
01.29.2013 , 10:23 AM | #9
Lag spikes here too. Here's my traceroute:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Tracing route to 159.153.72.252 over a maximum of 30 hops

1 1 ms 1 ms 1 ms . [redacted]
2 24 ms 12 ms 11 ms redacted [redacted]
3 12 ms 11 ms 11 ms lutn-core-2a-ae5-703.network.virginmedia.net [80.4.221.109]
4 13 ms 11 ms 21 ms popl-bb-1c-ae2-0.network.virginmedia.net [62.253.174.1]
5 12 ms 10 ms 11 ms xe-1-0-0-xcr1.lsw.cw.net [166.63.211.129]
6 21 ms 23 ms 23 ms xe-11-0-0-xcr1.duc.cw.net [195.2.21.246]
7 * 22 ms 23 ms bioware-gw1.duc.cw.net [195.2.27.86]
8 21 ms 22 ms 31 ms 159.153.72.53
9 24 ms 23 ms * 159.153.72.252
10 * 24 ms 23 ms 159.153.72.252

Trace complete.


And the pathping:

Tracing route to 159.153.72.252 over a maximum of 30 hops

0 redacted
1 redacted
2 redacted
3 80.4.221.109
4 62.253.174.1
5 166.63.211.129
6 195.2.21.246
7 195.2.27.86
8 159.153.72.53
9 159.153.72.252

Computing statistics for 225 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 redacted
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% redacted
0/ 100 = 0% |
2 16ms 0/ 100 = 0% 0/ 100 = 0% redacted
1/ 100 = 1% |
3 15ms 1/ 100 = 1% 0/ 100 = 0% 80.4.221.109
0/ 100 = 0% |
4 17ms 1/ 100 = 1% 0/ 100 = 0% 62.253.174.1
0/ 100 = 0% |
5 18ms 3/ 100 = 3% 2/ 100 = 2% 166.63.211.129
0/ 100 = 0% |
6 28ms 1/ 100 = 1% 0/ 100 = 0% 195.2.21.246
10/ 100 = 10% |
7 25ms 18/ 100 = 18% 7/ 100 = 7% 195.2.27.86
0/ 100 = 0% |
8 29ms 18/ 100 = 18% 7/ 100 = 7% 159.153.72.53
0/ 100 = 0% |
9 27ms 11/ 100 = 11% 0/ 100 = 0% 159.153.72.252

Trace complete.
"I believe the force reflects our actions and nature. Use it for good and it shall nourish you within its bosom. Use the force for evil, and ultimately, it will betray you" - Jaiga Marel

ronniehenlau's Avatar


ronniehenlau
01.29.2013 , 10:23 AM | #10
Quote: Originally Posted by Beesodd View Post
Thanks for the reports guys. Can anyone affected by this please post up a copy of a traceroute and pathping to the server?

Thanks.
Spoiler


Will update when pathping completes, seems to take forever.