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Preorder Early Access


Vjun_'s Avatar


Vjun_
01.24.2013 , 07:45 AM | #1
Ok so how do you do a preorder early access in a game that is already launched? Is it fair that a paying subscriber that preordered the update isn't allowed to play it until those that preordered before Jan 7th get their 5 days in?

This sounds like a way of punishing players for being cautious before buying. Only those who jump on the pay now button get rewarded. How can you restrict players from a new planet that they purchased for the same amount of money? And you can word it however you like " early access" " 5 day head start" , whatever, but its more like this, " If you didnt preorder before Jan 7th you will have to wait 5 days longer to play the content you purchased, but thank you for buying. "

I get the whole early access for a launch of a game but i do not get early access for a launch of a game update. And please don't call it an expansion, there is not nearly enough content in this to be called an expansion.

Hoping this game takes a turn around, im enjoying it for the most part, I just wish Bioware would stop playing the favorites game with its customers. And yes I buy Cartel coins and yes I am a subscriber, so I more than enough support this game and feel that I along with everyone else who pays to play should get to play the new update when it launches, not have to wait 5 days. Do the right thing Bioware.
Vjun < Mirialen Jedi Consular >

Arlon_Nabarlly's Avatar


Arlon_Nabarlly
01.24.2013 , 07:50 AM | #2
Early access and pre-orders aren't uncommon in the gaming world. I do think they should have had a lot more data out before cutting off the date, but eh. If you really want/feel you need the early access it's either:
- No impulse control, must have the next shiny (in case you don't really need details)
- You are in a guild/raid group and need to stay in line with guildies (in which the access is more important than the details)

I think it was poor planning to have so few details before early access cutoff, but thinking you get early access again just because you did before is silly.
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JediMB's Avatar


JediMB
01.24.2013 , 08:03 AM | #3
It's really not that different from the early access we got for pre-ordering the game itself.
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Quething's Avatar


Quething
01.24.2013 , 08:10 AM | #4
Quote: Originally Posted by Vjun_ View Post
This sounds like a way of punishing players for being cautious before buying.
Well, yes.

Or, not actually punish, but it's certainly not in their financial best interests to encourage caution. You have to trust your product a great deal to let people try it before paying for it, and companies on the order of EA/Activision/Capcom don't trust their products. They don't take risks they don't have to, period. It's why this game apes WoW so closely; WoW is successful. Something totally new and different might not be.

In the case of an MMO you don't have the same kind of trade-in incentive, as a company, to get people to buy on day 1, of course; on a sub or microtransaction model, you don't have to worry about not seeing money from rentals or resales of used games. But on the other hand, you have a massive incentive to get as much of the community on board as much as possible as fast as possible, because community is self-perpetuating. If everyone on server is playing Makeb, if your guild is there and your friends are there and the people selling what you want on the GTN are there, you have a lot of incentive as a player to follow. If no one is there, you're going to go and be lonely and hate it and quit. It's why the server merges were such a big deal. Getting people to pre-order Makeb ensures that they'll be there on day 1, that they've already invested and so they feel obligated to get a return on their investment, which provides a large community from the start.

KariTalRathe's Avatar


KariTalRathe
01.24.2013 , 08:11 AM | #5
Companies need to plan ahead and making offers like these gives them some idea of the numbers they can expect to see buying the expansion. The reason this is important is so that they can guage the extra number of temporary staff they will need to hire and have trained up to cover billing/CS/technical areas of the game. The early enticement also provides an income to pay for this extra staff.

Sure it is a game, but it is still a business which needs to be able to forecast numbers of customers and income receivable just like any other business.

AlienEyeTX's Avatar


AlienEyeTX
01.24.2013 , 08:19 AM | #6
The option to pre-order for early access was there. Those who support the expansion from the beginning get rewarded with early access. It is not a punishment to those who wait.

It seems that you are pretty sure you are going to buy it. The opportunity to get the reward was there, but you did not take advantage of it. No worries, you'll catch up in no time. Five days is not long to wait.
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Malastare's Avatar


Malastare
01.24.2013 , 08:19 AM | #7
Quote: Originally Posted by Vjun_ View Post
Ok so how do you do a preorder early access in a game that is already launched?
You block access to people who didn't order before a certain time. I would guess that this happens much the same way that the Digital Deluxe buyers are handled. Your account gets a token attached to it. When the right time comes, anyone with that token is allowed to jump to the new planet. Everyone who doesn't have that token, gets to wait. It's pretty simple, really. It's not so different than the do the access to Section X.

Quote: Originally Posted by Vjun_ View Post
Is it fair that a paying subscriber that preordered the update isn't allowed to play it until those that preordered before Jan 7th get their 5 days in?
Yes. You were told that was what would happen.

Quote: Originally Posted by Vjun_ View Post
This sounds like a way of punishing players for being cautious before buying.
No. No, no, no. A thousand times: No.

Get this straight: Not getting a free gift is not "punishment". If you pre-ordered the expansion today, the purchase page says that you'll get access when its officially released. That is exactly what you'll get. You are offered something; you get that thing.

People who ordered before Jan 7 were promised access to the expansion 5 days before the official release day. They were offered something, they'll get that thing.

No one is failing to get what they were promised. No one is getting less than what they expected. No one is being punished. The early pre-orders are getting something free for a show of loyalty (or impulsiveness, or blindness or stupidity or whatever other word you want to use to make yourself feel superior to them). What they get is a reward. If everyone gets it, its not a reward. Are you insisting that retailers should never be allowed to give anyone rewards, ever?

Quote: Originally Posted by Vjun_ View Post
And please don't call it an expansion, there is not nearly enough content in this to be called an expansion.
They can call it what they want.

Quote: Originally Posted by Vjun_ View Post
I just wish Bioware would stop playing the favorites game with its customers.
Why shouldn't they?

Do you rant about airlines, too? Why do first class customers get better food? Why do people who buy their tickets earlier get better seats? Concerts give out the best tickets to the people who buy first. Isn't that totally unfair, too? I mean, if I buy my ticket two months later, I still pay the same price, so I should have the same chance at being in the front row, right? What about clothing stores? I get coupons every month for stores that I've shopped at before. Do you hate that, too? I mean, they're playing favorites. They should give those to everyone! Amazon gives free shipping and faster fulfillment to its Prime customers. That's totally unfair. They should give that to everyone, too.

Face it: The only reason you hate this is because you're not getting it.

Arlbo_Nabbins's Avatar


Arlbo_Nabbins
01.24.2013 , 08:22 AM | #8
Quote: Originally Posted by Arlon_Nabarlly View Post
Early access and pre-orders aren't uncommon in the gaming world. I do think they should have had a lot more data out before cutting off the date, but eh. If you really want/feel you need the early access it's either:
- No impulse control, must have the next shiny (in case you don't really need details)
- You are in a guild/raid group and need to stay in line with guildies (in which the access is more important than the details)

I think it was poor planning to have so few details before early access cutoff, but thinking you get early access again just because you did before is silly.
Or you know you are going to buy the expansion anyway so getting 5 days early access is a nice bonus for the money you are definitely going to spend.

5 levels, new planet, new skills and talent points is enough for me to justify spending a small amount of money. I don't care if there is no definitive news on FPs or OPs. Those will arrive either with the expansion or later on but you will still need to have bought the expansion to experience them on level.

MarvelZombie's Avatar


MarvelZombie
01.24.2013 , 09:17 AM | #9
Quote: Originally Posted by Vjun_ View Post
Is it fair that a paying subscriber that preordered the update isn't allowed to play it until those that preordered before Jan 7th get their 5 days in?
Life ain't fair kid; get used to it.

But in this case, it actually IS fair. BW gave all of us (even those crazy F2P players!!!) the option to pre-order by a certain date and get 5-days of early access. We all had the same shot; some took it, and some didn't. The real question is: why didn't you buy it prior to the deadline if 5-days of early access is clearly so important to you?

Quote: Originally Posted by Vjun_ View Post
I just wish Bioware would stop playing the favorites game with its customers.
I'm not even sure what this means.....which customers, exactly, is BW "playing the favorites game" with?

Kalfear's Avatar


Kalfear
01.24.2013 , 09:56 AM | #10
Quote: Originally Posted by Arlon_Nabarlly View Post
Early access and pre-orders aren't uncommon in the gaming world. I do think they should have had a lot more data out before cutting off the date, but eh. If you really want/feel you need the early access it's either:
- No impulse control, must have the next shiny (in case you don't really need details)
- You are in a guild/raid group and need to stay in line with guildies (in which the access is more important than the details)

I think it was poor planning to have so few details before early access cutoff, but thinking you get early access again just because you did before is silly.
Bolded part that applies to me

Sad Im paying someone else for access to my gaming guild

I missed the early access cut off and couldnt care less (after debakled they made of early access pre orders at launch I intentionally decided to avoid it completely so I know when I get access. Someone in before me, so be it)

But yeah, enough buddies pre ordered it that I did to so I could have access to the areas they will be in for at least a month or 2 (before new shinny wears off).

If I could have been sure we all could have still adventured togather with out the DLC,
I wouldnt have purchased it
No way no how
In regards to lessening F2P and Preferred restrictions
In GAMING, as in LIFE,
You get what you pay for
No game restriction is so dire that $15.00/month will not eliminate it