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Losing Progress

First BioWare Post First BioWare Post

Athena-Nike's Avatar


Athena-Nike
01.08.2013 , 12:17 PM | #1
On Harbinger Nar Shaddaa, finished the Nikto sector and worked half of the way through the red light district then got logged out forcefully. When I logged back in I was back at the beginning of Nikto and lost all progress, items, exp etc...

eVentHoriZn's Avatar


eVentHoriZn
01.08.2013 , 12:20 PM | #2
Also just happened to me, The Harbinger server. Lost an hour of progress, which is really awesome cuz I just love leveling alts so much /sarcasm
Lykui - Juggernaut
The Harbinger

ELEE's Avatar


ELEE
01.08.2013 , 12:38 PM | #3
You are not alone. They did about a 2 hour roll back. People have lost cartel coins they purchased with real money in that time period. No response from Bioware about it. No warning. Nothing.

Cerimon's Avatar


Cerimon
01.08.2013 , 01:06 PM | #4 This is the last staff post in this thread.  
Greetings All,

If you find you have lost Cartel Coins or other purchases due to a rollback on The Harbinger server we ask you to create a support request ticket so that we may investigate your issue on an individual basis.

***EDIT***
If you think you may have lost Cartel Coins please check your coin ledger as these should have been refunded.

We apologize for any inconvenience caused.

Cerimon | BioWare Customer Service - Forum Support