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The Importance of Player Feedback with the New Free-to-Play Option

STAR WARS: The Old Republic > English > General Discussion
The Importance of Player Feedback with the New Free-to-Play Option
First BioWare Post First BioWare Post

ShatteredDestiny's Avatar


ShatteredDestiny
12.05.2012 , 01:45 PM | #161
Agreed. Either put a "one strike and you're out" system on the forums for F2Pers, or open a (sub)forum for them.

As a former (and current) subber and a former f2per i can tell you in one words what i think of it. Rubbish. F2P is nerfed so bad, its unplayable. You either go sub or don't play at all.
Desktop: Intel i5-2500k, GA-Z77-DS3H, 16GB DDR3, GTX 660Ti AMP, Audigy2 XS, OSX 10.8.2 Mountain Lion / Windows 7 Ultimate x64
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Xairdas's Avatar


Xairdas
12.05.2012 , 02:07 PM | #162
Feedback feed itself isn't made very well.some game have nicely made dropboxes for feedback for specific suggestion about specific items/missions/etc.,and its badly needed here.
and saying that they have ear to ground with people,well that's both wish and bad joke.so many people asked about fixes and changes to so many thing since day 1,and most of them are still waiting,on bottom of list if even.for instance Ashara's body still looks like puke after year,where i saw like every month people suggesting giving her normal 'skin' skin & so much more in any aspect of game.
one of worst thing however is speed of actual changes,if they ever come.plus GM's quietness in suggestion forms.or ticket automated responds,usually giving you middle finger

Bodhidharma's Avatar


Bodhidharma
12.05.2012 , 02:17 PM | #163
I believe overall the f2p options are fair and adequate. The adjustments with hotbars for premium should be a good move on getting the free accounts to at least open their wallets slightly.

My biggest gripes are this:

Cartel items - The shops focused should have been more on consumables and BLANK armor kits. Having some of the best twink gear in game only available for purchase makes the game look more like pay 2 win. Although there are only a handful of items at the moment this could end up getting out of hand if it continues this route.

Plat spammers - Your team is way to slow on getting these guys offline. I have seen the same account go unchecked for hours at a time being able to spam at free will. This is extremely annoying and if I placed them all on ignore I wouldn't have any space left.

Whats missing? - I think your team overlooked a big profit center for crafting. Sometimes being short on a tier 2 or 3 item might make me store purchase for a node as long as I am not getting hammered on the price. Little dinks here and there should be more of the store focus rather then a huge money grab for one or two items.

Customer Service - When f2p went out I was on the phone for over 5 hours waiting for my call to be answered due to a security question needing to be answered. Subscribers should get priority in phone calls very easy to set up and should be done. If I have another issue logging in it will be easier to cancel my account by calling my bank then getting through to swtor to resolve my issue. That is a failing business model and should be your top priority if you wish to retain customers.
The Way is basically perfect. It doesn't require perfecting.

Xairdas's Avatar


Xairdas
12.05.2012 , 02:19 PM | #164
free-to-players .i hoped it will bring fun and more people to play with.now they are filling my ignore list.why:
1.ninja looting.ex(or current)WoW players knows well what this means.you run instance and boss drops Heavy armor with aim.F2P player playing assassin goes need!.and cunning boots... strength normal lightsaber...list goes on.
2.filling chat with foreign languages.OK.i am foreigner myself,but i use language set for server.if someone wants chat in their own,fine,but do it in /whisper or /guild,or make your own channel.its stupid and rude to fill up chat with one-sided discussions
3.constant complains ,how restricted gameplay is on f2p .simple solutions:A,you sub // B,you quit

OldRepublicRevan's Avatar


OldRepublicRevan
12.05.2012 , 02:31 PM | #165
Quote: Originally Posted by CourtneyWoods View Post
Hello everyone,

Please discuss the The Importance of Player Feedback with the New Free-to-Play Option blog in this thread!
I think we can all agree that the best part of f2p is the non-stop credit spammers. This is exactly what the game was missing. I say mission accomplished Bioware. Now this game has everything it needs to be a fail game.

battlemonger's Avatar


battlemonger
12.05.2012 , 03:07 PM | #166
Quote: Originally Posted by OldRepublicRevan View Post
I think we can all agree that the best part of f2p is the non-stop credit spammers. This is exactly what the game was missing. I say mission accomplished Bioware. Now this game has everything it needs to be a fail game.
I think you brought up 1 of the major issues with f2p. I see a lot of gold spamming in chat, and even the spammers whispering to people. A lot of people say to just hit ignore but there is always another 1 and reporting them does nothing since the person behind them can simply make another. If I had anything to say to the developers it would be to make it so that if a message is repeated in the exact same format that that message be blocked. I think Bioware has done a really great job with this game and I enjoy playing it.
"Be the change you wish to see in the world"... Gandhi

Quintessent's Avatar


Quintessent
12.05.2012 , 03:29 PM | #167
Quote: Originally Posted by Grecanis View Post
Can you say ...altaholic ...lol ...it's the journey, not the destination.

I have 28 toons ..been here since beta and my highest is a 31 BH.

oh ...need has nothing to do with it
OMG I am so glad to see i'm not that strange!! LOL

I have 13 character across two servers, highest is JK 41 Guardian, and SM 37 Gunslinger
And I always want to stop by Higher character and try a different twist on a new character

But I agree with the general consensus, listening to the F2P crows is great, just listen to us subs too. There are a ton of amazing ideas in this thread alone.

OGsam's Avatar


OGsam
12.05.2012 , 03:33 PM | #168
Do something about credit (gold) spammers. We're getting our General chats and even IM's spammed constantly by various toons on our server. Also a server merge so we have more than 20 people on our fleet at peak time would be nice >.>
Dizzle - GM of <Legit>
Master Dar'Nala
Unsubscribed in protest of APAC dissolution.

Master-A's Avatar


Master-A
12.05.2012 , 03:59 PM | #169
Unlimited characters on the same sever or give us 36 solts one for serius characters and one for the charactters you want to play differentto have a good laugh xD
The Progenitor

HuaRya's Avatar


HuaRya
12.05.2012 , 04:01 PM | #170
F2P'ers should not be able to spam general chat and if this wasn't the case you wouldn't see the constant robotic gold farming credit card offers in game.

Paid subscribers should have their own chat channel that the F2P'ers can not see. Or, at the very least be able to read but not reply to comments on the channel.

Why would someone make a suggestion like this you ask?

I've noticed the quality of information has been debased megafold since the F2P'ers found fleet. The conversations are less informative and now resemble the back and forth you would see with instant messenger or children texting one another.