edellow Posted January 25, 2012 Share Posted January 25, 2012 Help, I have fallen off a cliff and tech support is non-existant. My character is stuck so bad I cannot get into the UI. All I get when I try is the banner screen and the sound of falling of a cliff over and over. I have place 5 tickets and 4 phone calls. They rarely respond and when they to it's to tell me to go online and type something. I can't do that because I have NO UI. Is there a secret to finding a tech person that has a clue? Link to comment Share on other sites More sharing options...
chillenword Posted January 25, 2012 Share Posted January 25, 2012 I agree, tech support is non-existent I keep creating tickets for quitting my 20 grey quests that are un-abandon-able... I have had similar issues, can you use your fleetpass and the /stuck help? Link to comment Share on other sites More sharing options...
Derfmiolleh Posted January 25, 2012 Share Posted January 25, 2012 (edited) Maybe try and use your keys to pop open your abilities then pop the fast travel or fleet pass. Oh yeah, or try hitting enter then /stuck. Edited January 25, 2012 by Derfmiolleh Link to comment Share on other sites More sharing options...
angrYdog Posted January 25, 2012 Share Posted January 25, 2012 theres a command where you can putt off the UI for screenshots..maybe you accidently pushed that ...check your game manual wich button that is... just my 2 cents Link to comment Share on other sites More sharing options...
racsofp Posted January 25, 2012 Share Posted January 25, 2012 I agree, tech support is non-existent I keep creating tickets for quitting my 20 grey quests that are un-abandon-able... I have had similar issues, can you use your fleetpass and the /stuck help? He has no UI. He can't type anything, he can't use anything. Link to comment Share on other sites More sharing options...
DarthRik Posted January 25, 2012 Share Posted January 25, 2012 just hit enter type /stuck and there you go Link to comment Share on other sites More sharing options...
Adeptt Posted January 25, 2012 Share Posted January 25, 2012 Use your fleet pass or quick travel. And stop falling off cliffs Link to comment Share on other sites More sharing options...
racsofp Posted January 25, 2012 Share Posted January 25, 2012 theres a command where you can putt off the UI for screenshots..maybe you accidently pushed that ...check your game manual wich button that is... just my 2 cents That's actually a pretty good suggestion. Link to comment Share on other sites More sharing options...
Adeptt Posted January 25, 2012 Share Posted January 25, 2012 theres a command where you can putt off the ui for screenshots..maybe you accidently pushed that ...check your game manual wich button that is... Just my 2 cents ctrl + u Link to comment Share on other sites More sharing options...
HanzoV Posted January 25, 2012 Share Posted January 25, 2012 Crtl + U, if your UI disappeared. Link to comment Share on other sites More sharing options...
Oceanzen Posted January 25, 2012 Share Posted January 25, 2012 Alt-Z Link to comment Share on other sites More sharing options...
Benagain Posted January 25, 2012 Share Posted January 25, 2012 Sounds like a thread for the customer support forum. If you decide to post there, please clear up a few things. You say you have no UI. Do you mean, you have no HUD, or nothing on your screen at all? In other words, describe exactly what happens when you try to log in. Example: I enter my username, and password. I then select my character. The game starts to load, then I'm kicked out to my desktop. I hope you get the help you need. I think the hide the HUD key mentioned was a good idea, but can't be of any help without more info. Link to comment Share on other sites More sharing options...
edellow Posted January 25, 2012 Author Share Posted January 25, 2012 I have told customer support my issue so many times I was just to sick of it to add detail. I ran out of a tunnel and missed a left turn. This resulted in my character going into a waterfall. The character was bobbing up and down in the water. I could not teleport my character because the game said I was moving. But it was the game's watarefall that was moving be, not my keyboard or mouse. So I logged out and back in. Now, my screen never gets past the 'Star Wars' banner screen after a click Plat on that character. I hear the sound of the waterfall puching my character around but have no UI. I have tried /stuck, ctl-u twice and nothing works. When tech support finally did send a reply, they said I need to login and chat with them. Otherwise, they cannot fix the problem. But obviously I cannot do that because..... I have no UI Link to comment Share on other sites More sharing options...
Hamsterkill Posted January 25, 2012 Share Posted January 25, 2012 How did you try /stuck without a UI? From what you described, all you have is the character select screen with waterfall noise. Link to comment Share on other sites More sharing options...
Benagain Posted January 25, 2012 Share Posted January 25, 2012 I think I understand. You're saying you can get to the character select screen, then you select the character to login and you only get a back screen with background noise? Is that right, just a black screen? Link to comment Share on other sites More sharing options...
doublehelix Posted January 25, 2012 Share Posted January 25, 2012 How did you try /stuck without a UI? From what you described, all you have is the character select screen with waterfall noise. I was just thinking that Link to comment Share on other sites More sharing options...
Vitellius Posted January 25, 2012 Share Posted January 25, 2012 Get a friend to try and find your body and kill you? (opposite faction of course) Link to comment Share on other sites More sharing options...
Taurusaud Posted January 25, 2012 Share Posted January 25, 2012 This exact same thing happened to me during beta, i just had to stop playing and wait for release as there was no way to get my toon unstuck. Link to comment Share on other sites More sharing options...
Davorn Posted January 25, 2012 Share Posted January 25, 2012 Login another character and talk to them. Just put the character's name that is stuck and work with them. In the mean time, play an alt till they help you. Link to comment Share on other sites More sharing options...
warpass Posted January 25, 2012 Share Posted January 25, 2012 Alt + Z makes the UI disappear/reappear. Try that to get the UI back. Then fleet pass if it works. Link to comment Share on other sites More sharing options...
Ilsildor Posted January 25, 2012 Share Posted January 25, 2012 Sonds like your charcter is blackholed. If customer support is so useless then you may have to wait till maintenance. If that doesnt work, then if suggest unsubscribing and spreading the word. Link to comment Share on other sites More sharing options...
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