Zederok Posted February 7, 2012 Share Posted February 7, 2012 Is there a way to check the files in your SWTOR folder on your harddrive for the names of your characters. I dont remember my characters name and customer service needs their name before they restore but I dont remember them. Link to comment Share on other sites More sharing options...
Zederok Posted February 8, 2012 Author Share Posted February 8, 2012 anyone? Link to comment Share on other sites More sharing options...
Ikagawa Posted February 8, 2012 Share Posted February 8, 2012 I'm just completely astounded that you don't know your characters name. Why don't you just log into your account and look at your character list? Link to comment Share on other sites More sharing options...
Drakinor Posted February 8, 2012 Share Posted February 8, 2012 anyone? Generally I believe this is all stored server side but I could be wrong. Did you only use random names? Have you asked to speak with a supervisor and explain the situation and ask for an alternative form of conformation? Link to comment Share on other sites More sharing options...
Drakinor Posted February 8, 2012 Share Posted February 8, 2012 I'm just completely astounded that you don't know your characters name. Why don't you just log into your account and look at your character list? It sounds like his account had a security breach and is locked, typically in order to be unlocked and allow any access requires a restore, therefore he cannot log in to see the names as this is intended to prevent hackers from doing the same thing. Link to comment Share on other sites More sharing options...
Ikagawa Posted February 8, 2012 Share Posted February 8, 2012 It sounds like his account had a security breach and is locked, typically in order to be unlocked and allow any access requires a restore, therefore he cannot log in to see the names as this is intended to prevent hackers from doing the same thing. If that were the case then they wouldn't be asking for the name of a character, they would have him answering security questions along with the account name and specific account details like his birth date. Not for a character name. Link to comment Share on other sites More sharing options...
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