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OK Bioware, what's with the lag and crashes??

STAR WARS: The Old Republic > English > Customer Service
OK Bioware, what's with the lag and crashes??
First BioWare Post First BioWare Post

tanktest's Avatar


tanktest
02.23.2013 , 10:39 PM | #1151
Quote: Originally Posted by Bronholz View Post
Thanks for providing these details.

We are currently investigating the matter and we will update you when we have more information.

Thanks for your patience.

Hope they don't come back and say its Comcast , because I have FIOS and I'll admit Comcast is the worsetest ISP were I LIVE ...

but its not Comcast but may have something to DO with were all router and servers that are Around me for comcast Verizon etcc ...

crash report from the SW hiden folder I keep unhidden if it helps any "_


Spoiler

bladewookie's Avatar


bladewookie
02.24.2013 , 12:46 AM | #1152
Bump

Need to keep this thread on top of anything else. Now I understand that this may an issue with something that Bioware may not have direct control over, but with the numerous post of connections issues this needs to be addressed.

An actual statement from Bioware, besides "we are looking into the issue" would be much more reassuring to subscribers who have continued to play every month for a great online gaming experience. With the issue right now, Bioware needs to publicly announce that there are issues in certain regions of the world that are affecting gameplay for SWTOR.

belhawk's Avatar


belhawk
02.24.2013 , 01:03 AM | #1153
try turning off AA. when i did that the connection didn't drop out every time. i would stop and do nothing until the bars went up from 1. Doesn't work every time. It is annoying, and it was to be on BW's end because it never happened to me until the lastest patch.
cpu: intel i7 3820 w/8 gigs ram monitor: Dell 24" U 2711
gpu: 2x eVGA gtx 680 w/331.65 o/s: Win 7 64 bit
audio: X-FI Fatal1ty Recon3D case: CM Storm

jacobtee's Avatar


jacobtee
02.24.2013 , 09:22 AM | #1154
Just started having this issue with the gree event patch.

Jedi Covenant
Comcast
Memphis, TN area

TandyUK's Avatar


TandyUK
02.24.2013 , 09:32 AM | #1155
Quote: Originally Posted by Bronholz View Post
Greetings all,

Thanks for contacting us.

There's a few details that I'd like you to provide us with.
  • Server
  • ISP
  • Location
Thanks for your patience.
The Red Eclipse
Be*
UK

BB-Q's Avatar


BB-Q
02.24.2013 , 09:59 AM | #1156
Quote: Originally Posted by Bronholz

Greetings all,

Thanks for contacting us.

There's a few details that I'd like you to provide us with.
•Server
•ISP
•Location
Thanks for your patience.

Dalborra
Hong Kong Boardband
Hong Kong

Kespar's Avatar


Kespar
02.24.2013 , 10:10 AM | #1157
Massive login delays on loading screen and eventual lag out crashes.

Server: Red Eclipse EU
ISP: Virgin Media Fiber
Location: Hampshire UK

Lani's Avatar


Lani
02.24.2013 , 10:13 AM | #1158
Quote: Originally Posted by Bronholz View Post
Greetings all,

Thanks for contacting us.

There's a few details that I'd like you to provide us with.
  • Server : Red Eclipse
  • ISP: UPC
  • Location: The Netherlands
Thanks for your patience.
C:\>tracert 159.153.77.149

Tracing route to 159.153.77.149 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms j243112.upc-j.chello.nl [24.132.243.112]
2 12 ms 8 ms 16 ms 10.15.230.1
3 8 ms 7 ms 7 ms p56017.net.upc.nl [212.142.56.17]
4 14 ms 11 ms 24 ms nl-ams05a-rd2-ae-20-2365.aorta.net [84.116.244.6
1]
5 24 ms 12 ms 12 ms 84.116.136.2
6 10 ms 25 ms 15 ms 213.46.182.14
7 34 ms 35 ms 41 ms xe-5-0-0-xcr1.amd.cw.net [195.2.28.69]
8 120 ms 121 ms 120 ms xe-0-0-0-xcr1.lsw.cw.net [195.2.25.97]
9 31 ms 33 ms 32 ms xe-11-0-0-xcr1.duc.cw.net [195.2.21.246]
10 34 ms 33 ms * bioware-gw2.duc.cw.net [195.2.27.90]
11 * 38 ms 33 ms 159.153.72.46
12 35 ms 35 ms 32 ms 159.153.77.149

Trace complete.

Don't think it's (my) network.

SuperZizu's Avatar


SuperZizu
02.24.2013 , 10:14 AM | #1159
Red Eclipse
Elisa laajakaista
Turku, Finland

Semiramis's Avatar


Semiramis
02.24.2013 , 10:15 AM | #1160
Entering game very slow (5 min)! Huge lags on the fleet (30k+).

Jar'Kai Sword
Deutsche Telekom
Germany/Berlin