Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Installation stops at Installing English Assets 104

STAR WARS: The Old Republic > English > Customer Service
Installation stops at Installing English Assets 104
First BioWare Post First BioWare Post

Treto's Avatar


Treto
02.12.2013 , 04:06 PM | #1
I've tried running the launcher in safemode with networking, I've re-installed my launcher multiple times. Has anyone else had this problem?

Bronholz's Avatar


Bronholz
02.12.2013 , 04:21 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Treto,

Please post up a copy of your most recent launcher logs within spoiler tags("[spoiler][/spoiler])

You can find your launcher logs at one of these default locations:
  • For 32 bit Operating Systems - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
  • For 64 bit Operating Systems - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\logs
Launcher logs look like this: “launcher_112610.txt

If the log is too large to fit, please post the bottom section as this is the most recent and most relevant.

Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support

Treto's Avatar


Treto
02.12.2013 , 04:30 PM | #3
Spoiler


There is my most recent log.

Bronholz's Avatar


Bronholz
02.12.2013 , 04:48 PM | #4 Click here to go to the next staff post in this thread. Next  
Thanks for the logs.

Have you ever used SWTOR Unleashed? A user in another thread (also some previous cases) found that this was causing them issues with patch.

What Anti-Virus are you using?

Thanks for your patience.
Bronholz | BioWare Customer Service – Forum Support

Treto's Avatar


Treto
02.12.2013 , 04:49 PM | #5
Never used Star Wars Unleashed, and my anti-virus is ESET.

Bronholz's Avatar


Bronholz
02.12.2013 , 04:52 PM | #6 This is the last staff post in this thread.  
Have you disabled Protocol Filtering in the settings for ESET? This has caused some issues in the past as it can conflict with the launcher.

Thanks.
Bronholz | BioWare Customer Service – Forum Support

Treto's Avatar


Treto
02.12.2013 , 05:07 PM | #7
Disabled Protocol Filtering, the launcher still freezes at Installing English Assets 104.