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WaldoA's Avatar


WaldoA
02.12.2013 , 03:55 PM | #1
Ok so I might just be impatient (and probably am) but I just tried to subscribe for a 30 day recurring plan, and after pressing accept it said I had 0 days and that I'd be billed on the 12/02/2012 which is obviously today. Is there a problem here or am I just being impatient and not giving it time to process?

Update: Just changed from 0 days remaining to "your play time will be renewing soon". Hopefully <3

Bronholz's Avatar


Bronholz
02.12.2013 , 03:59 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings WaldoA,

Thanks for contacting us.

It may take a little time for the time to be registered on your account.

When you login to the game are you flagged as a subscriber?

Thanks for your patience.
Bronholz | BioWare Customer Service Forum Support

WaldoA's Avatar


WaldoA
02.12.2013 , 04:01 PM | #3
I will check in a moment, currently gathering up supplys to transfer to my recently renewed account.

EDIT: Actually completely forgot about F2P, figured it still wouldn't allow you to get by the launcher phase if you weren't subscribed :P

UPDATE: Yes, upon logging in it says im a SUBSCRIBER, so that's good news.

Bronholz's Avatar


Bronholz
02.12.2013 , 04:13 PM | #4 This is the last staff post in this thread.  
Excellent, sounds like the time on your account page should update soon.

Thanks.
Bronholz | BioWare Customer Service Forum Support