Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

More down time


Turshek's Avatar


Turshek
01.25.2013 , 08:16 AM | #21
Quote: Originally Posted by discbox View Post
1.6.3a Patch Notes
1.25.2013
Cartel Market

The following armor sets will no longer incorrectly list helmet as part of the set description:
Sanctified Caretaker Armor Set
Malevolent Interrogator Armor Set
Clandestine Officer Armor Set
Interstellar Privateer Armor Set
Valiant Jedi Armor Set
Sith Raider Armor Set

Flashpoints and Operations

Taral V: Players will no longer be prevented from completing this Flashpoint on the step "Defeat General Edikar."

http://www.swtor.com/patchnotes/1.6.3a/1252013

I don't know how some sets listed a helmet.
???
lol, the part about the helmets might be my fault, sent a bug report Wednesday when I saw that the Sanctified Caretaker Armor Set and the Malevolent Interrogator Armor Set had no helmet but it was written in the details there was one.

SpearlikeAtom's Avatar


SpearlikeAtom
01.25.2013 , 08:21 AM | #22
Quote: Originally Posted by Theguffin View Post
they just had a 8 hour downtime, bugs are to be addressed there. but no instead of fixing things they create more problems.
I am eager to work for your company where your computers never ever experience unexpected issues or ever need services needing to be stopped to fix something.

Ighten's Avatar


Ighten
01.25.2013 , 08:22 AM | #23
I hope to god most of the patch time and work was for the FP not to fix a pre skool error in the CM

Einobi's Avatar


Einobi
01.25.2013 , 08:23 AM | #24
Quote: Originally Posted by BJWyler View Post
First of all, welcome to the wonderful world of software coding. Been happening for decades, and it will continue to happen for decades to come.

Second, if the choice comes between waiting to fix a game-breaking bug until the next "routine" down time and having an "emergency" down time sooner to fix said bug, then the proper thing to do is #2, which is presumably what they are doing.

In terms of testing to find the Teral V bug before Tuesday's patch ... tough to say. There have been many a time where I have been a party to a procedure that was tested ad infinitum on a mirrored test network until it went like clockwork only to have something completely unexpected and unanticipated happen when that procedure was performed on the live network. Welcome to the wonderful world of technology.

BJ
Sorry sir to have to 'correct' you on your apparently out-of-touch comments on the general IT industry, specifically in the area of software development. Perhaps what you have been experiencing is solely contained within the gaming industry where indiscipline and non-competitive IT practise seems to be tolerated years after years.

Have you ever experience regular downtime on google, amazon, yahoo or any major International bank IT/web/online service? Or do you have any expectation of IT system running mission critical system (like those in auto-pilot system in commercial airline) to have any hint of a possible glitch and downtime while in operation?

The state of today's IT industry is not anything less than capable of a 99.9% high availability and is enabled and supported by the ever cheaper high availability technology offered by many solution providers. If it is not implemented, it cannot be the fault of the technology or availability of solution but one of conscious choice of tolerating a lesser standard of service availability that I believe gaming company like this one owe a responsibility to its paying customer.

The intolerable and out-of-touch IT service standard perpetuated by the gaming IT teams carries a cost not only to the business that it supports but also to the image it creates for itself. For one, any resumes seeking employment in my company that carries an IT working experience in any gaming companies will find its way to the paper shedder without a single hint of further consideration. It is a real risk to the company's online service availability to let former gaming industry IT personnel to handle it. It remains a perceived risk until we see some real change in the way IT people handle their work in the gaming industry.

Ighten's Avatar


Ighten
01.25.2013 , 08:30 AM | #25
Quote: Originally Posted by Einobi View Post
Sorry sir to have to 'correct' you on your apparently out-of-touch comments on the general IT industry, specifically in the area of software development. Perhaps what you have been experiencing is solely contained within the gaming industry where indiscipline and non-competitive IT practise seems to be tolerated years after years.

Have you ever experience regular downtime on google, amazon, yahoo or any major International bank IT/web/online service? Or do you have any expectation of IT system running mission critical system (like those in auto-pilot system in commercial airline) to have any hint of a possible glitch and downtime while in operation?

The state of today's IT industry is not anything less than capable of a 99.9% high availability and is enabled and supported by the ever cheaper high availability technology offered by many solution providers. If it is not implemented, it cannot be the fault of the technology or availability of solution but one of conscious choice of tolerating a lesser standard of service availability that I believe gaming company like this one owe a responsibility to its paying customer.

The intolerable and out-of-touch IT service standard perpetuated by the gaming IT teams carries a cost not only to the business that it supports but also to the image it creates for itself. For one, any resumes seeking employment in my company that carries an IT working experience in any gaming companies will find its way to the paper shedder without a single hint of further consideration. It is a real risk to the company's online service availability to let former gaming industry IT personnel to handle it. It remains a perceived risk until we see some real change in the way IT people handle their work in the gaming industry.
Clearly never worked for any govt department then

SpearlikeAtom's Avatar


SpearlikeAtom
01.25.2013 , 08:31 AM | #26
Quote: Originally Posted by Ighten View Post
Clearly never worked for any govt department then
^ What he said.

AsheraII's Avatar


AsheraII
01.25.2013 , 08:42 AM | #27
Quote: Originally Posted by Einobi View Post
Sorry sir to have to 'correct' you on your apparently out-of-touch comments on the general IT industry, specifically in the area of software development. Perhaps what you have been experiencing is solely contained within the gaming industry where indiscipline and non-competitive IT practise seems to be tolerated years after years.

Have you ever experience regular downtime on google, amazon, yahoo or any major International bank IT/web/online service? Or do you have any expectation of IT system running mission critical system (like those in auto-pilot system in commercial airline) to have any hint of a possible glitch and downtime while in operation?

The state of today's IT industry is not anything less than capable of a 99.9% high availability and is enabled and supported by the ever cheaper high availability technology offered by many solution providers. If it is not implemented, it cannot be the fault of the technology or availability of solution but one of conscious choice of tolerating a lesser standard of service availability that I believe gaming company like this one owe a responsibility to its paying customer.

The intolerable and out-of-touch IT service standard perpetuated by the gaming IT teams carries a cost not only to the business that it supports but also to the image it creates for itself. For one, any resumes seeking employment in my company that carries an IT working experience in any gaming companies will find its way to the paper shedder without a single hint of further consideration. It is a real risk to the company's online service availability to let former gaming industry IT personnel to handle it. It remains a perceived risk until we see some real change in the way IT people handle their work in the gaming industry.
Obviously, you have no clue about client/server software updates or compatibility? Pushing live updates versus patch updates? Maintaining a website like Google, Amazon or Yahoo is an entirely different matter from updating an MMO with dedicated clientside and serverside software components. Updates to Google are done continuously, but you won't notice because while one server is down, you get silently redirected to another (that's what those long URLs are for). You won't even notice whether your query is sorted by a pre- or post-patch server. Chances are, that even without servers being patched, each of your queries is handled by a different server. In the worst and extremely rare case, your query gets forwarded to a server just as it goes black, and you get a message "server connection reset", which is easily fixed by a refresh.

TOR has a different infrastructure, your connection is with one specific set of servers, each server in the set handling different features. Data is maintained serverside, since maintaining it clientside would only give an easy means for hackers to change things as they like. When a server goes down, it CANNOT be taken over by another server, since that other server won't have the data for your character etc. On top of that, your client needs an update as well, to make sure client and server are in sync, and to reduce the chance for hackers to use the same old client they hacked for whatever they do, so the hackers would have to hack the new client again, which is simply too much work for many of them to maintain upto date.
. . . . . . ▀‼▀▀▀▀
__=##(▀▀[Φ]▀▀▀▀‼‼▀▀▀▀▀▀▀▀▀▀▀‼▀▀!
|####/ ( /==|####/

Turshek's Avatar


Turshek
01.25.2013 , 08:47 AM | #28
Quote: Originally Posted by Einobi View Post
Sorry sir to have to 'correct' you on your apparently out-of-touch comments on the general IT industry, specifically in the area of software development. Perhaps what you have been experiencing is solely contained within the gaming industry where indiscipline and non-competitive IT practise seems to be tolerated years after years.

Have you ever experience regular downtime on google, amazon, yahoo or any major International bank IT/web/online service? Or do you have any expectation of IT system running mission critical system (like those in auto-pilot system in commercial airline) to have any hint of a possible glitch and downtime while in operation?

The state of today's IT industry is not anything less than capable of a 99.9% high availability and is enabled and supported by the ever cheaper high availability technology offered by many solution providers. If it is not implemented, it cannot be the fault of the technology or availability of solution but one of conscious choice of tolerating a lesser standard of service availability that I believe gaming company like this one owe a responsibility to its paying customer.

The intolerable and out-of-touch IT service standard perpetuated by the gaming IT teams carries a cost not only to the business that it supports but also to the image it creates for itself. For one, any resumes seeking employment in my company that carries an IT working experience in any gaming companies will find its way to the paper shedder without a single hint of further consideration. It is a real risk to the company's online service availability to let former gaming industry IT personnel to handle it. It remains a perceived risk until we see some real change in the way IT people handle their work in the gaming industry.
While there's some truth, it's also quite funny.

Broad generalizations are always stupid, if some people makes mistakes in an specific industry, everyone in that industry is stupid ? yeah, that's smart....

Also, great work on comparing google, yahoo, amazon with the team working on SWTOR, thanks for the laugh.

Or including life-critical systems like auto-pilot system in your post, as if the methods, languages... used there were the same in the gaming industry.


Maybe you should think a bit more about the difference in resources, time, budget, constraints before making such post.

Ryofo's Avatar


Ryofo
01.25.2013 , 08:57 AM | #29
Can we get this pointless thread locked or deleted pls?

Arlon_Nabarlly's Avatar


Arlon_Nabarlly
01.25.2013 , 10:13 AM | #30
Quote: Originally Posted by Turshek View Post
lol, the part about the helmets might be my fault, sent a bug report Wednesday when I saw that the Sanctified Caretaker Armor Set and the Malevolent Interrogator Armor Set had no helmet but it was written in the details there was one.
Now we know who to blame