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Tauntaun Pet vs APAC Transfers

STAR WARS: The Old Republic > English > Customer Service
Tauntaun Pet vs APAC Transfers
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Perringaiden's Avatar


Perringaiden
04.23.2012 , 09:03 PM | #1
APAC Transfers begin on the 24th. I think its an hour from now that the window to request them closes. Also on the 24th, BioWare will send out Tauntaun pets to everyone via the in-game mail.

Quote:
The character has no items or credits in their mailbox In-game mail will not be transferred to your new server. Make sure you have removed everything in your mailbox before initiating the transfer. Otherwise, the contents will be lost.
What happens if our characters are transferred after the Tauntaun has been posted to us, but before we can get a chance to log in and collect it. Maintenance tonight finishes at 9pm, but most players don't log in on a Tuesday, so the first chance many will have to get the item will be 20+ hours after the transfer queue begins.

Will we be able to request the pet on our characters, or have the character gain the pet on their new server, if such a situation occurs?
Bring Back the Giggle!
Captain Elorael the Scoundrel of Dalborra
<Southern Wardens>

Lsheistaon's Avatar


Lsheistaon
04.23.2012 , 09:07 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi Perringaiden,

Thanks for posting. As the entitlement of the pet is attached to your account, your pet should be sent to your new server.

If you have any issues, let us know.

Thanks

Lsheistaon | BioWare Customer Service - Forum Support

Perringaiden's Avatar


Perringaiden
04.23.2012 , 10:15 PM | #3
Quote: Originally Posted by Lsheistaon View Post
Hi Perringaiden,

Thanks for posting. As the entitlement of the pet is attached to your account, your pet should be sent to your new server.

If you have any issues, let us know.

Thanks

Appreciate the conformation, thanks.
Bring Back the Giggle!
Captain Elorael the Scoundrel of Dalborra
<Southern Wardens>