So in case you haven't come across me before (most haven't!), I'm Phillip Holmes, the Senior Manager of Security here at Star Wars: The Old Republic.
I just want to take a moment to say thank you or taking time to provide sensible and rational responses to some of the hysteria in this thread. Responses like yours really do help tamp down the hysteria and eliminate the frushtration accociated with it.
Nicely handled too.