Thank you all for your feedback on the changes to repair costs introduced with Game Update 1.7. Upon review, we agree with you that repair costs did become too high with this latest Game Update. To that end, we will be making a change to how these repair costs are calculated, starting with our next scheduled maintenance. Repair costs will now be calculated based on the combined value of all the mods installed in the shell, excluding the value of the shell itself. Players will see a noticeable reduction immediately after the change goes in.
Additionally, we’d like to apologize for the inconvenience that we introduced.
As a thank you for your patience during this time, we will also be reducing ALL repair costs by 50% once the aforementioned change goes in with the next scheduled maintenance. This will last all the way through until early access to Rise of the Hutt Cartel launches.
Your feedback is important to us, and we hope that this resolution alleviates the repair costs concerns. Thanks again for your patience.
Dear Mr. JovethGonzalez,
This is the type of honest and straightforward response customers want to receive. You acknowledged the problem, apologized to your customer and explained how the development team intend to resolve the issue.